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High Risk Work Licence - Order-Picking Forklift (LO) study materials
High Risk Work Licence - Order-Picking Forklift (LO) study resources

High Risk Work Licence - Order-Picking Forklift (LO) practice questions

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Question 1Work health and safety legislation, duty of care and licence obligations

Under the model Work Health and Safety Act, what is the primary duty of a person conducting a business or undertaking (PCBU)?

  1. To ensure the health and safety of workers and others affected by the work, so far as is reasonably practicable Correct answer.
  2. To arrange insurance that covers all workplace injuries
  3. To guarantee that no worker is ever injured on the site
  4. To display safety posters in every workplace area

Explanation

The primary duty requires the PCBU to ensure health and safety so far as is reasonably practicable, which involves weighing likelihood and severity of harm against the cost and difficulty of control measures. It is a duty of risk management rather than an absolute guarantee of safety.

Question 2Work health and safety legislation, duty of care and licence obligations

A worker is operating an order-picking forklift and notices a damaged hydraulic hose. Under work health and safety law, what is the worker's duty?

  1. To repair the hose personally without telling anyone
  2. To keep operating until the shift ends and report it later
  3. To leave the site immediately without notifying anyone
  4. To take reasonable care for their own safety and that of others, and report the defect Correct answer.

Explanation

Workers must take reasonable care for their own health and safety and that of others, and must cooperate with reasonable instructions and report hazards. Continuing to operate faulty equipment or silently leaving both fail that duty.

Question 3Work health and safety legislation, duty of care and licence obligations

Which document authorises a person to operate an order-picking forklift in the workplace?

  1. A general construction induction card
  2. A high risk work licence for order-picking forklift operation Correct answer.
  3. A driver licence for a motor vehicle
  4. A first aid certificate

Explanation

Order-picking forklift operation is a class of high risk work, so the operator must hold the relevant high risk work licence for that class. Other cards and certificates do not authorise forklift operation.

Question 4Work health and safety legislation, duty of care and licence obligations

What does the term 'reasonably practicable' require a PCBU to consider when deciding on control measures?

  1. Only the cost of the control measure
  2. The personal preference of the most senior manager
  3. The likelihood and degree of harm, what is known about the hazard, and the availability and cost of controls Correct answer.
  4. Only whether the hazard has caused injury before

Explanation

Reasonably practicable involves weighing the likelihood and severity of harm, what the duty holder knows or ought to know about the hazard, and the suitability and cost of ways to eliminate or minimise the risk. Cost alone is never decisive.

Question 5Work health and safety legislation, duty of care and licence obligations

A PCBU wants to reduce the risk of order-picking forklift operators falling from height. Which approach reflects the hierarchy of control?

  1. Rely on operators to hold on tightly while the platform is raised
  2. Place a warning sign near the pick face
  3. Provide refresher training as the only control
  4. Eliminate the need to work at height by using a different picking method where possible Correct answer.

Explanation

The hierarchy of control requires eliminating the risk first, then substituting or engineering it down before relying on administrative controls or PPE. Training and signage sit low in the hierarchy.

Question 6Work health and safety legislation, duty of care and licence obligations

Who has the duty to consult with workers on health and safety matters affecting them, including changes to forklift traffic management?

  1. The PCBU, so far as reasonably practicable Correct answer.
  2. Only the work health and safety regulator
  3. Only the workers themselves
  4. Only the union delegate

Explanation

The PCBU must consult with workers who are, or are likely to be, directly affected by a health and safety matter, so far as is reasonably practicable. Consultation is a duty of the PCBU, not of workers or the regulator.

Question 7Work health and safety legislation, duty of care and licence obligations

An order-picking forklift operator holds a licence but has never been trained on the specific model in the workplace. What is the employer required to do?

  1. Allow operation because the licence covers all forklift models
  2. Rely on the operator's existing experience with other models
  3. Ask the operator to sign a waiver accepting the risk
  4. Provide information, training and supervision for that specific plant before the operator uses it Correct answer.

Explanation

A licence confirms the operator has met the competency standard for the class, but the PCBU must still provide workplace-specific information, training and supervision for the particular plant and site. A licence does not replace site-specific induction.

Question 8Work health and safety legislation, duty of care and licence obligations

What is the main purpose of a workplace health and safety risk assessment for order-picking forklift tasks?

  1. To replace the need for operator licensing
  2. To identify hazards and decide on controls that reduce risk so far as is reasonably practicable Correct answer.
  3. To create paperwork for the regulator to file
  4. To allocate blame if an incident occurs

Explanation

Risk assessment is a process for identifying hazards, evaluating the likelihood and severity of harm, and choosing controls that reduce risk so far as is reasonably practicable. It supports safe systems of work rather than blame or paperwork.

Question 9Work health and safety legislation, duty of care and licence obligations

An order-picking forklift is fitted with a fall-arrest harness anchorage. What is the operator's responsibility regarding this equipment?

  1. To modify the anchorage to suit personal preference
  2. To inspect and use the equipment as trained and report any damage Correct answer.
  3. To store the harness in the cab when not in use
  4. To lend the harness to untrained visitors

Explanation

Workers must use safety equipment as instructed and take reasonable care of it, including pre-use checks and reporting defects. Modifying or misusing fall-arrest equipment undermines its protective function.

Question 10Work health and safety legislation, duty of care and licence obligations

A notifiable incident occurs when an order-picking forklift collapses and seriously injures a worker. What must the PCBU do?

  1. Notify the regulator immediately and preserve the site so far as possible until released Correct answer.
  2. Report it only if the worker takes legal action
  3. Wait for the next scheduled audit to report it
  4. Notify the manufacturer instead of the regulator

Explanation

A death, serious injury or dangerous incident is notifiable, and the PCBU must notify the regulator immediately after becoming aware and preserve the incident site until an inspector permits otherwise. Delaying or misdirecting notification breaches the duty.

Question 11Work health and safety legislation, duty of care and licence obligations

What does 'due diligence' require of an officer of a business that operates order-picking forklifts?

  1. Relying solely on incident reports to identify risks
  2. Taking reasonable steps to gain and keep up-to-date knowledge of hazards and to ensure resources are used to eliminate or minimise risks Correct answer.
  3. Delegating all safety responsibility to the forklift operators
  4. Personally operating the forklift during every shift

Explanation

Officers must exercise due diligence, which includes acquiring and updating knowledge of health and safety matters, understanding the business's hazards, and ensuring appropriate resources and processes are in place. It is an active, personal obligation.

Question 12Work health and safety legislation, duty of care and licence obligations

A worker is asked to operate an order-picking forklift in a way that breaches a safe work procedure. What is the most appropriate response under work health and safety law?

  1. Refuse the unsafe instruction and raise the concern with the supervisor or health and safety representative Correct answer.
  2. Ignore the procedure and rely on personal experience
  3. Comply but work faster to reduce exposure time
  4. Comply because a supervisor gave the instruction

Explanation

Workers must follow reasonable safety instructions but are not required to comply with directions that create a risk to health and safety. Raising the concern through the supervisor or health and safety representative is the appropriate step.

Question 13Work health and safety legislation, duty of care and licence obligations

Which of the following best describes the concept of 'person conducting a business or undertaking' in work health and safety law?

  1. Only a sole trader operating alone
  2. An entity that conducts a business or undertaking, whether or not for profit and whether or not it employs workers Correct answer.
  3. Only a company that employs more than fifty staff
  4. Only a government department

Explanation

A PCBU is the entity conducting the business or undertaking, and the concept covers a wide range of organisations including not-for-profit bodies and those without employees. It is not limited by size, structure or sector.

Question 14Work health and safety legislation, duty of care and licence obligations

An order-picking forklift operator is fatigued after a long shift. How does work health and safety law treat this situation?

  1. Fatigue only matters if an incident has already occurred
  2. Fatigue is managed solely by the worker taking caffeine
  3. Fatigue is a hazard that the PCBU must manage, and the worker should report it before operating Correct answer.
  4. Fatigue is a personal matter outside the scope of work health and safety law

Explanation

Fatigue impairs alertness and reaction time and is a recognised hazard that must be managed through work design, rostering and supervision. Workers should report fatigue so the PCBU can respond.

Question 15Work health and safety legislation, duty of care and licence obligations

What is the role of a health and safety representative (HSR) in relation to order-picking forklift operations?

  1. To represent workers on health and safety matters, including raising hazards and requesting reviews of risk controls Correct answer.
  2. To issue high risk work licences to operators
  3. To discipline workers who breach safety procedures
  4. To take over the PCBU's legal duties for forklift safety

Explanation

An HSR represents workers in their work group on health and safety matters and can raise issues and request reviews of control measures. The PCBU retains its legal duties, and licensing is a regulator function.

Question 16Work health and safety legislation, duty of care and licence obligations

A PCBU engages a labour hire worker to operate an order-picking forklift. Which statement about duties is correct?

  1. Neither party has a duty because the worker is temporary
  2. Both the labour hire provider and the host business may share duties for the worker's health and safety Correct answer.
  3. Only the host business has any duty
  4. Only the labour hire provider has any duty

Explanation

Where more than one person has a duty for the same matter, each must discharge their duty so far as is reasonably practicable, and duties can overlap. Both the labour hire provider and the host business may therefore hold duties.

Question 17Work health and safety legislation, duty of care and licence obligations

What does 'so far as is reasonably practicable' mean for a PCBU that is deciding how to guard a forklift mast hazard?

  1. The PCBU need only act after a worker is injured
  2. The PCBU must do what a reasonable person would do in the circumstances, balancing risk against the sacrifice needed to control it Correct answer.
  3. The PCBU may choose the cheapest option in all cases
  4. The PCBU must eliminate every conceivable risk regardless of cost

Explanation

The test asks what a reasonable person would do, weighing the risk against the time, cost and effort needed to control it. It does not demand cost-blind perfection, nor does it permit inaction until harm occurs.

Question 18Work health and safety legislation, duty of care and licence obligations

Which action best demonstrates a PCBU complying with its duty to provide safe systems of work for order-picking forklift tasks?

  1. Purchasing the newest forklift available
  2. Holding a single toolbox talk at the start of the year
  3. Documenting traffic management, exclusion zones and inspection routines and ensuring they are followed Correct answer.
  4. Displaying the licence of each operator on a noticeboard

Explanation

Safe systems of work involve planned procedures such as traffic management, exclusion zones and routine inspection, plus monitoring to ensure they are followed. Equipment purchase or one-off communication alone does not establish a system.

Question 19Work health and safety legislation, duty of care and licence obligations

An operator's high risk work licence has expired. What is the lawful position regarding their continued operation of an order-picking forklift?

  1. They may continue if they have more than five years of experience
  2. They may continue provided they carry a photocopy of the expired licence
  3. They may continue operating if their supervisor approves
  4. They must not perform high risk work until the licence is renewed or reissued Correct answer.

Explanation

High risk work requires a current licence for the relevant class, and an expired licence does not authorise the work. Supervisor approval or experience cannot substitute for a valid licence.

Question 20Work health and safety legislation, duty of care and licence obligations

A worker holds a current order-picking forklift licence but is asked to operate a different class of forklift for which they are not licensed. What should occur?

  1. The worker may operate it under supervision without a licence
  2. The worker should decline until licensed and trained for that class Correct answer.
  3. The worker may operate it if the task takes less than ten minutes
  4. The worker may operate it because all forklifts are covered by one licence

Explanation

Licences are issued for specific classes of high risk work, and operating outside the licensed class is not permitted regardless of duration or supervision. The worker should decline until appropriately licensed and trained.

Question 21Hazard identification, risk assessment and hierarchy of control

Under the hierarchy of control, which measure ranks highest for eliminating a hazard when operating an order-picking forklift?

  1. Providing personal protective equipment
  2. Retraining the operator
  3. Displaying warning signage
  4. Eliminating the task or hazard at its source Correct answer.

Explanation

The hierarchy of control ranks elimination first because removing the hazard at its source removes the risk entirely, without relying on human behaviour or protective equipment. Administrative measures and PPE sit at the bottom because they depend on consistent human compliance and only reduce exposure rather than remove it.

Question 22Hazard identification, risk assessment and hierarchy of control

A warehouse operator must move a load that blocks the forward view on an order-picking forklift. Which control best addresses the risk at the source?

  1. Reorganising the load or using a machine that allows a clear view Correct answer.
  2. Asking nearby workers to listen for the horn
  3. Fitting a reversing beeper to the machine
  4. Instructing the operator to drive slowly

Explanation

Changing the load arrangement or selecting equipment that gives a clear view removes the restricted-visibility hazard itself, which is an engineering or design control high in the hierarchy. Procedure-based measures such as slow driving or warning devices only reduce the chance of collision and still leave the blind spot present.

Question 23Hazard identification, risk assessment and hierarchy of control

Which of the following is best classified as an engineering control for a pedestrian interface hazard in an order-picking area?

  1. A rule limiting forklift speed to walking pace
  2. A physical barrier separating pedestrians from forklift paths Correct answer.
  3. A toolbox talk on pedestrian awareness
  4. A painted walkway line on the floor

Explanation

Engineering controls physically separate people from the hazard, so a barrier that keeps pedestrians out of forklift paths is an engineering control. Floor markings and speed rules are administrative because they depend on people choosing to obey them.

Question 24Hazard identification, risk assessment and hierarchy of control

A risk assessment for an order-picking forklift task should be reviewed when which change occurs?

  1. Only when a regulator requests the documents
  2. Only when a serious incident has already happened
  3. Whenever a new load type, aisle layout or shift pattern is introduced Correct answer.
  4. Only when the licence renewal is due

Explanation

A risk assessment is a living document that must be reviewed whenever the task, equipment, environment or people change, because those changes can introduce new hazards or alter existing risk levels. Waiting for an incident or a licence renewal leaves the new risk uncontrolled in the meantime.

Question 25Hazard identification, risk assessment and hierarchy of control

An order-picking forklift must collect items from a racking level that requires the operator to reach beyond a safe distance. What is the most effective first response?

  1. Add a warning label near the racking
  2. Provide a step ladder for the operator to carry on the machine
  3. Instruct the operator to stretch carefully and take breaks
  4. Redesign the pick face or use equipment suited to that height Correct answer.

Explanation

Reaching beyond a safe distance creates a fall and musculoskeletal hazard that is best removed by redesigning the pick face or selecting equipment that presents the load within safe reach. Training and labels are lower-order controls that leave the hazardous reach in place.

Question 26Hazard identification, risk assessment and hierarchy of control

Which item is a hazard rather than a risk when assessing an order-picking forklift task?

  1. A consequence rating of major
  2. A likelihood rating of possible
  3. An unguarded edge on a raised pick platform Correct answer.
  4. A risk score of high

Explanation

A hazard is the thing with potential to cause harm, such as an unguarded edge, while risk is the combination of likelihood and consequence of that harm occurring. Scores and ratings are products of the risk assessment process, not hazards themselves.

Question 27Hazard identification, risk assessment and hierarchy of control

During a task analysis, an operator repeatedly mounts and dismounts the order-picking forklift at height. Which hazard category does this primarily present?

  1. Hazardous manual task
  2. Fall from height Correct answer.
  3. Electrical contact
  4. Struck-by load

Explanation

Repeatedly mounting and dismounting at an elevated platform exposes the operator to the risk of falling from height, which is a leading cause of serious injury in order-picking work. The other categories relate to different energy sources and do not describe this exposure.

Question 28Hazard identification, risk assessment and hierarchy of control

A risk assessment identifies that a load is unstable on the order-picking forklift platform. Which control is highest in the hierarchy?

  1. Requiring the operator to check stability each time
  2. Adding unstable-load handling to the induction
  3. Placing a sign reminding operators about unstable loads
  4. Using a load restraint or platform design that secures the load Correct answer.

Explanation

A restraint system or platform design that physically secures the load is an engineering control that removes the fall-of-load hazard regardless of operator behaviour. Checks, signs and induction content are administrative controls that depend on consistent human action.

Question 29Hazard identification, risk assessment and hierarchy of control

What is the correct order of the hierarchy of control from highest to lowest?

  1. Administrative, engineering, elimination, PPE, substitution
  2. Engineering, elimination, PPE, substitution, administrative
  3. PPE, administrative, engineering, substitution, elimination
  4. Elimination, substitution, engineering, administrative, PPE Correct answer.

Explanation

The recognised hierarchy runs from elimination and substitution through engineering controls, then administrative controls, with personal protective equipment last. Controls higher in the list are preferred because they do not rely on human behaviour and remove or isolate the hazard more reliably.

Question 30Hazard identification, risk assessment and hierarchy of control

An order-picking forklift operates in a cold-store area where floors become slick. Which combination best reflects a layered control approach?

  1. Only retraining operators on the cold-store procedure
  2. Floor treatment plus speed limits plus appropriate footwear Correct answer.
  3. Only issuing non-slip boots to operators
  4. Only posting a slippery-floor warning sign

Explanation

Layered control combines higher-order engineering measures such as floor treatment with administrative measures and PPE, so that failure of one layer does not leave the hazard uncontrolled. Single measures alone leave significant residual risk.

Question 31Hazard identification, risk assessment and hierarchy of control

Which factor should be considered when assessing the likelihood of a collision involving an order-picking forklift?

  1. The brand of the forklift battery
  2. The volume of pedestrian and forklift traffic in shared areas Correct answer.
  3. The colour of the operator's high-visibility vest
  4. The age of the warehouse roof

Explanation

Likelihood assessment considers how often people and machines share space and how much traffic moves through it, because exposure frequency and interaction drive collision probability. The other factors do not directly affect the chance of a collision.

Question 32Hazard identification, risk assessment and hierarchy of control

An operator reports near misses when stacking at height but no injury has occurred. How should this information be used in risk assessment?

  1. Discipline the operator for reporting
  2. Record it and use it to reassess and improve controls Correct answer.
  3. Wait until an injury occurs before acting
  4. Ignore it because no harm resulted

Explanation

Near misses are free lessons that reveal weaknesses in controls before harm occurs, so they should be recorded, investigated and fed back into the risk assessment. Ignoring them or waiting for injury allows the same hazardous sequence to continue until someone is hurt.

Question 33Hazard identification, risk assessment and hierarchy of control

A new order-picking forklift with a different mast design is introduced. Why must the risk assessment be updated before use?

  1. Because the old assessment was written by a different person
  2. Because changes in equipment can alter hazards, visibility and control effectiveness Correct answer.
  3. Because new equipment always voids the operator's licence
  4. Because the manufacturer requires a signed assessment

Explanation

New equipment can change the centre of gravity, visibility, reach and control layout, so the existing assessment may no longer reflect the actual hazards. The assessment must be reviewed and updated to confirm controls remain effective before the machine is used.

Question 34Hazard identification, risk assessment and hierarchy of control

Which control most directly reduces the consequence severity of a fall from an order-picking platform?

  1. A rule requiring two operators to work together
  2. A painted edge line on the platform
  3. A fall-arrest harness anchored to a rated point Correct answer.
  4. A toolbox talk on edge awareness

Explanation

A fall-arrest system limits the distance and force of a fall, reducing the severity of injury if a fall occurs, which addresses consequence rather than likelihood. The other options influence behaviour or awareness but do not physically arrest a falling person.

Question 35Hazard identification, risk assessment and hierarchy of control

A risk assessment uses a matrix combining likelihood and consequence. What does a high consequence with low likelihood rating typically indicate?

  1. The risk may still require strong controls because the potential outcome is severe Correct answer.
  2. The risk is automatically acceptable
  3. The risk only needs a warning sign
  4. The risk can be ignored because it is unlikely

Explanation

A low-likelihood but high-consequence event, such as a fall from height, can still produce an unacceptable risk because the potential harm is severe. Controls must be proportionate to the worst credible outcome, not just its probability.

Question 36Hazard identification, risk assessment and hierarchy of control

Which of the following is an example of substitution as a control for order-picking hazards?

  1. Replacing a manual order picker with a powered order-picking forklift suited to the task Correct answer.
  2. Adding a warning alarm to the existing machine
  3. Retraining operators on the existing machine
  4. Increasing the frequency of machine inspections

Explanation

Substitution replaces the hazardous equipment or process with a less hazardous alternative, so moving from manual picking to a machine suited to the task reduces the manual handling hazard. The other options modify or monitor the existing arrangement without replacing it.

Question 37Hazard identification, risk assessment and hierarchy of control

In a risk assessment, what does residual risk mean?

  1. The risk that remains after controls have been applied Correct answer.
  2. The risk before any controls are considered
  3. The risk that is transferred to another company
  4. The risk that only occurs during maintenance

Explanation

Residual risk is the level of risk remaining once the chosen controls are in place, and it must be judged acceptable before work proceeds. It is distinct from the initial risk, which is assessed before controls are applied.

Question 38Hazard identification, risk assessment and hierarchy of control

An order-picking forklift task involves frequent awkward twisting to place items on a conveyor. Which control is most appropriate first?

  1. Repositioning the conveyor or pick face to reduce twisting Correct answer.
  2. Adding a reminder poster about posture
  3. Providing back belts to all operators
  4. Rotating operators more frequently

Explanation

Redesigning the workstation so the task can be performed without awkward twisting is an engineering control that removes the musculoskeletal hazard at its source. Rotation, belts and posters are lower-order measures that manage exposure but leave the awkward posture in place.

Question 39Hazard identification, risk assessment and hierarchy of control

Why is personal protective equipment considered the least reliable control in the hierarchy?

  1. Because it is prohibited in warehouses
  2. Because it is more expensive than engineering controls
  3. Because it is always uncomfortable
  4. Because its effectiveness depends on correct selection, fit and consistent use by the worker Correct answer.

Explanation

PPE only protects the individual and only works when it is correctly selected, fitted, worn and maintained, so human error or discomfort can defeat it. Higher-order controls do not depend on the worker's ongoing behaviour to remain effective.

Question 40Hazard identification, risk assessment and hierarchy of control

A risk assessment team is deciding between two controls for a blind-corner hazard. Control A is a mirror, and Control B is a physical barrier that prevents pedestrians entering the corner. Which statement is most accurate?

  1. Control B is preferable because it removes pedestrian exposure to the hazard Correct answer.
  2. Both are equally effective because both warn people
  3. Control A is preferable because it requires no maintenance
  4. Control A is preferable because mirrors are cheaper

Explanation

A physical barrier prevents pedestrians from entering the hazardous zone, so it removes exposure rather than relying on people noticing and reacting to a mirror. Mirrors are administrative aids that depend on the viewer looking and interpreting correctly.

Question 41Order-picking forklift terminology, types, components and stability principles

In an order-picking forklift, the operator's platform rises with the forks. What is the main reason the platform is enclosed by a gate or harness anchorage?

  1. To reduce the machine's overall travel speed
  2. To keep the hydraulic hoses tidy during lifting
  3. To stop the operator stepping off at height and falling Correct answer.
  4. To protect the load from wind while stacking

Explanation

The order picker lifts a person, not just a load, so the operator's platform must have a gate or harness point that prevents the person from stepping or being thrown out at height. Fall protection is the controlling principle behind this design feature.

Question 42Order-picking forklift terminology, types, components and stability principles

Which feature distinguishes an order-picking forklift from a standard counterbalance forklift?

  1. The forks are fixed and cannot be adjusted
  2. The machine is always powered by LPG
  3. The mast is always a two-stage duplex design
  4. The operator rides on a platform that elevates with the load Correct answer.

Explanation

The defining characteristic of an order picker is that the operator is elevated on a platform attached to the lifting carriage, allowing picking at height. A standard counterbalance truck keeps the operator at ground level in the cabin.

Question 43Order-picking forklift terminology, types, components and stability principles

What does the load centre distance of a forklift measure?

  1. Gap between the two fork tines when spread
  2. Distance between the drive axle and the steer axle
  3. Horizontal distance from the vertical fork face to the load's centre of gravity Correct answer.
  4. Vertical height from the floor to the top of the mast

Explanation

Load centre is measured horizontally from the vertical face of the forks to the centre of gravity of the load. Rated capacity is stated at a specified load centre, and a longer load centre reduces the capacity the truck can safely handle.

Question 44Order-picking forklift terminology, types, components and stability principles

Why does a forklift's rated capacity decrease as the load centre increases?

  1. The mast chains stretch with longer loads
  2. The tyres become softer under heavier loads
  3. The load's turning moment about the front axle rises Correct answer.
  4. The hydraulic pump loses pressure at height

Explanation

Capacity is limited by the tipping moment around the front axle. Moving the load's centre of gravity further forward increases that moment for the same weight, so the safe load must be reduced.

Question 45Order-picking forklift terminology, types, components and stability principles

A forklift is rated 1200 kg at a 500 mm load centre. The load to be lifted has its centre of gravity 700 mm from the fork face. What is the correct action?

  1. Lift the load because 1200 kg is the machine's capacity at any distance
  2. Reduce the load weight by exactly half and proceed
  3. Increase counterweight by adding ballast to the rear
  4. Check the capacity chart for the reduced rating at 700 mm and do not exceed it Correct answer.

Explanation

Rated capacity applies only at the stated load centre. When the actual load centre is greater, the data plate or capacity chart must be consulted for the reduced rating, and the load must be within that figure.

Question 46Order-picking forklift terminology, types, components and stability principles

Which factor most directly raises a forklift's centre of gravity?

  1. Reducing the load weight at ground level
  2. Widening the track of the drive wheels
  3. Lowering the forks to travel position
  4. Raising the load and elevating the operator platform Correct answer.

Explanation

The combined centre of gravity of truck plus load rises when the load is raised and when the operator platform is elevated. A higher centre of gravity reduces stability, especially during travel and turning.

Question 47Order-picking forklift terminology, types, components and stability principles

In stability terms, what is the 'stability triangle' of a counterbalance forklift?

  1. The three hydraulic cylinders that lift the carriage
  2. The three points where the mast attaches to the chassis
  3. The area bounded by the two front wheels and the centre of the steer axle Correct answer.
  4. The triangle formed by the forks, carriage and mast

Explanation

The stability triangle is formed by the two front wheels and the pivot point of the rear steer axle. The combined centre of gravity must stay inside this triangle for the truck to remain stable.

Question 48Order-picking forklift terminology, types, components and stability principles

An order picker is travelling with the platform raised and the operator elevated. Which practice best maintains stability?

  1. Travel at reduced speed with the platform as low as the task allows Correct answer.
  2. Turn sharply to keep the load swinging freely
  3. Keep the mast fully extended to improve visibility
  4. Travel at full speed to reduce time at height

Explanation

Raising the platform raises the centre of gravity and increases the risk of tipping, particularly in turns. Travelling slowly with the platform as low as the task permits is the standard control.

Question 49Order-picking forklift terminology, types, components and stability principles

What is the purpose of the overload protection device fitted to many order pickers?

  1. To lock the mast when the park brake is applied
  2. To prevent lifting or travelling when the load exceeds the rated capacity Correct answer.
  3. To limit the maximum travel speed on ramps
  4. To sound an alarm when the battery is low

Explanation

Overload protection senses when the load exceeds the rated capacity and prevents the lifting function, protecting against tip-over. It is a safety interlock, not a speed or battery control.

Question 50Order-picking forklift terminology, types, components and stability principles

Which component transfers lifting force from the hydraulic cylinder to the carriage on a typical mast?

  1. The counterweight and its retaining bolts
  2. The lift chains running over the mast pulleys Correct answer.
  3. The steer axle and its kingpins
  4. The overhead guard and its mounts

Explanation

Lift chains run over pulleys at the top of the mast and connect the hydraulic lift cylinder to the carriage, raising it as the cylinder extends. Chains must be inspected for wear and equal tension.