Arizona CNA study materials
Arizona CNA study resources

Arizona CNA cheat sheet

Arizona CNA · Keep the key ideas within reach.

Quick reference

Personal Care Skills and Activities of Daily Living

  • Wash hands before and after every resident contact and whenever gloves are removed; wear gloves when contact with blood, body fluids, or non-intact skin is likely.

  • Bath water is about 105°F (40-43°C); test it with the inner wrist or a thermometer, and never leave a resident alone in a tub or shower.

  • During a bed bath, wash from cleanest to dirtiest: face and neck, then arms and trunk, then legs, and the perineal area last.

  • Provide oral care at least twice daily and after meals; remove dentures, clean the gums, and store dentures in a labeled cup of water.

  • Turn and reposition an immobile resident at least every 2 hours; keep the bed in the lowest position with the wheels locked.

  • Dress the affected or weaker side first and undress that side last.

  • Perform range-of-motion exercises only through the joint's pain-free limit; stop and report if the resident reports pain.

  • Perform perineal care from front to back to reduce the risk of urinary tract infection.

  • Diabetic residents' toenails are trimmed only by a podiatrist or per facility policy; use an electric razor for residents taking anticoagulants.

Quick reference

Basic Nursing Skills and Vital Signs

  • Normal adult ranges: oral temperature 97.6-99.6°F (36.5-37.5°C), pulse 60-100 beats per minute, respirations 12-20 per minute, blood pressure below 120/80 mmHg.

  • Rectal temperatures read 0.5-1°F higher and axillary temperatures 0.5-1°F lower than an oral reading.

  • Count pulse and respirations for 30 seconds and multiply by 2 when the rhythm is regular; count a full minute when it is irregular.

  • Count respirations without announcing it, so the resident's breathing pattern does not change.

  • Blood pressure: place the cuff on the bare upper arm with its lower edge 1 inch above the brachial pulse, arm supported at heart level.

  • Report an oral temperature above 100°F (37.8°C) or a rectal temperature of 101°F (38.3°C) or higher.

  • Orthostatic hypotension is a drop of 20 mmHg systolic or 10 mmHg diastolic within 3 minutes of standing.

  • Pulse oximetry is normally 95-100%; report readings below 90% or a sudden drop.

  • 1 ounce = 30 mL and 1 cup = 240 mL; record intake and output in milliliters.

Quick reference

Safety and Emergency Procedures

  • RACE: Rescue anyone in danger, Alarm, Contain the fire by closing doors, then Extinguish or Evacuate.

  • PASS: Pull the pin, Aim at the base of the fire, Squeeze the handle, Sweep side to side.

  • Adult CPR: 30 compressions to 2 rescue breaths, 100-120 compressions per minute, depth at least 2 inches.

  • Never use water on an electrical or grease fire; use a class C or ABC extinguisher.

  • Seizure: ease the resident to the floor, protect the head, put nothing in the mouth, do not restrain, time the seizure, and turn the resident onto the side afterward.

  • Fall prevention: bed low and locked, call light within reach, non-skid footwear, clear pathways, and adequate lighting.

  • Restraints require a physician's order, the least restrictive device, checks every 15 minutes, and release with repositioning every 2 hours.

  • After a fall, do not move the resident; check for injury, stay with them, and call for the nurse.

  • Choking: abdominal thrusts for a conscious adult; if the resident becomes unconscious, lower them and begin CPR.

Quick reference

Infection Control and Standard Precautions

  • Hand hygiene is the single most effective way to prevent infection; wash with soap and water for at least 20 seconds.

  • Standard precautions apply to every resident regardless of diagnosis or known infection status.

  • Don PPE in this order: gown, mask, goggles, gloves. Remove: gloves, goggles, gown, mask; then perform hand hygiene.

  • Airborne precautions (tuberculosis, measles, varicella): N95 respirator and a negative-pressure room with the door closed.

  • Droplet precautions (influenza, pertussis): surgical mask. Contact precautions (MRSA, C. difficile, scabies): gown and gloves.

  • Use soap and water rather than alcohol rub for C. difficile, because alcohol does not kill the spores.

  • Never shake soiled linen; hold it away from the body and place it in the designated laundry bag.

  • Needlestick: wash with soap and water, report immediately, and follow the facility exposure control plan.

  • Do not share razors, toothbrushes, washcloths, or other personal items between residents.

Quick reference

Communication and Interpersonal Skills

  • Introduce yourself, use the resident's preferred name, and speak face to face at eye level.

  • Hearing loss: face the resident, lower the pitch of your voice, and reduce background noise; do not shout.

  • Aphasia: allow extra time, use yes/no questions, gestures, and pictures; never finish the resident's sentences.

  • Use a trained medical interpreter for residents with limited English; family members and children should not interpret medical information.

  • Document objectively: record what you see, hear, measure, and are told, without opinions or judgments.

  • Report a change in condition to the nurse promptly rather than waiting until the end of the shift.

  • Confidentiality: discuss residents only with the care team in private areas, never in hallways, elevators, or with other residents.

  • Active listening: face the resident, maintain eye contact, nod, and restate what you heard.

Quick reference

Resident Rights

  • The federal Nursing Home Reform Act (OBRA 1987) established the Residents' Bill of Rights.

  • Residents have the right to dignity, privacy, respect, and freedom from abuse and neglect.

  • Residents may refuse treatment and must be informed of the consequences of that refusal.

  • Residents may voice grievances without retaliation and may contact the state long-term-care ombudsman.

  • Residents have the right to send and receive unopened mail and to make and receive private telephone calls.

  • Residents may keep personal possessions and manage their own finances, or voluntarily delegate that management.

  • Residents participate in their own care plan and choose activities, schedules, and their own physician.

  • Restraints may never be used for discipline, convenience, or coercion.

Quick reference

Legal and Ethical Issues

  • Abuse categories: physical, sexual, emotional/verbal, financial, neglect, and involuntary seclusion.

  • Any suspected abuse or neglect is reported immediately to the supervisor and per state law; suspicion alone is enough to report.

  • Assault is a threat to touch a resident without consent; battery is actual unauthorized touching; both are legal offenses.

  • False imprisonment is restricting a resident's movement without justification, such as locking a door.

  • HIPAA: share resident information only with the care team on a need-to-know basis.

  • Negligence is failing to give the care a reasonable person would give; malpractice is negligence by a professional.

  • Never accept gifts, money, or bequests from residents, and never witness a resident's will.

  • Perform only tasks within the CNA scope of practice that you were trained and authorized to perform.

Quick reference

Mental Health, Psychosocial and Cognitive Care

  • Dementia is chronic, progressive, and typically affects short-term memory first; delirium is sudden, fluctuating, and often reversible.

  • Look for a physical cause of new confusion: infection, dehydration, pain, constipation, or a medication change.

  • Do not argue with delusions or hallucinations; acknowledge the feeling behind them and redirect.

  • Behavior is communication - agitation may signal pain, a full bladder, hunger, or overstimulation.

  • Depression signs: withdrawal, loss of interest, poor appetite, and sleep changes lasting 2 weeks or more.

  • Take any talk of suicide seriously, stay with the resident, remove harmful objects, and notify the nurse immediately.

  • Encourage independence and offer choices in ADLs to support self-esteem and function.

  • Wandering: provide a safe environment and an identification bracelet; restraints are not an acceptable intervention.

Quick reference

Nutrition and Hydration

  • Adults need roughly 2000-2500 mL of fluid daily unless a fluid restriction is ordered.

  • Dysphagia: seat the resident upright at 90 degrees, give small bites, offer thickened liquids as ordered, and place food on the stronger side of the mouth.

  • Signs of aspiration: coughing or choking while eating, a wet voice, pocketing food, and watery eyes; stop feeding and report immediately.

  • NPO means nothing by mouth, including ice chips and water, unless specifically ordered.

  • Record intake and output in milliliters; 1 ounce = 30 mL and 1 cup = 240 mL.

  • Report weight loss of 5% or more in one month or 10% or more in six months.

  • Check the diet card against the tray before serving, and report meals the resident eats poorly.

  • Encourage fluids between meals and with medications to prevent dehydration and constipation.