Azure AI Fundamentals (AI-901) case studies
Azure AI Fundamentals (AI-901) · Put your knowledge to work in context.
Microsoft Certified: Azure AI Fundamentals is an entry-level Microsoft Certification earned by passing exam AI-901. Microsoft describes the candidate as someone at the beginning of a career in AI solution development who has conceptual knowledge of AI solutions in Azure plus the foundational technical skills to work with them. The Azure AI Fundamentals (AI-901) case studies are 5 cases and about 2,628 words.
1Routing Support Tickets Between a Classifier and a Generative Model
A support team receives about 4,200 tickets per day across 11 product lines. Leadership wants each ticket tagged with a product line and a severity from 1 to 4, then wants a draft reply written for the agent.
545 words, about 3 min2Choosing Grounding Over Fine-Tuning for a Policy Assistant
A compliance group wants an internal assistant that answers employee questions about travel and expense policy. The source material is 340 policy documents, revised quarterly, totaling about 1,800 pages.
519 words, about 3 min3Content Safety Thresholds for a Children's Story Generator
A publisher plans a tool that generates short bedtime stories from a one-line prompt supplied by a parent. The audience is children aged 4 to 7.
527 words, about 3 min4Evaluating a Summarization Feature Before Release
A legal operations team wants a feature that summarizes 40-page vendor contracts into a one-page brief covering parties, term, termination rights, liability caps, and governing law. A prototype produces fluent briefs, but in a review of 60 contracts, 9 briefs omitted the liability cap entirely and 4 stated a termination notice period that did not match the contract.
501 words, about 3 min5Human Oversight and Confidence Handling in an Invoice Pipeline
An accounts payable team processes 9,000 invoices per month. A planned system extracts vendor, amount, due date, and purchase-order number from each invoice, then auto-posts it to the finance system.
536 words, about 3 min