Azure AZ-720

No. Microsoft's exam page states that this exam retired on July 31, 2023. It is no longer available for registration or delivery, so you cannot schedule it. If you were working toward the Azure Support Engineer for Connectivity Specialty, check Microsoft Learn for the current requirements of that certification instead of planning around AZ-720.

Microsoft described six measured task areas: troubleshoot business continuity issues, hybrid and cloud connectivity issues, Platform as a Service issues, authentication and access control issues, networks, and VM connectivity issues. The published weights were 5–10%, 20–25%, 5–10%, 15–20%, 25–30%, and 5–10% respectively, so networking and hybrid connectivity carried the most weight.

Microsoft described candidates as support engineers with subject matter expertise in using advanced troubleshooting methods to resolve networking and connectivity issues in Azure. They troubleshoot hybrid environments, including Azure virtual machines, virtual networks, and connectivity between on-premises and Azure services, and they use tools to diagnose and identify root causes for complex issues.

Microsoft stated that candidates should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and subscription limits. They also had to be able to use available tools to diagnose issues related to business continuity, hybrid environments, IaaS, PaaS, access control, networking, and virtual machine connectivity. This was not an entry-level fundamentals exam.

Microsoft listed the exam in English, Japanese, Chinese (Simplified), Korean, German, French, Spanish, Portuguese (Brazil), Chinese (Traditional), and Italian. Language availability applied while the exam was live; because it retired on July 31, 2023, none of these delivery options remain bookable today.

Focus on the troubleshooting tasks rather than memorizing question patterns: practice diagnosing hybrid connectivity, routing, name resolution, access control, load balancing, and VM-level connectivity in a lab subscription. Microsoft's exam page listed no self-paced learning paths or instructor-led courses for this certification, so hands-on labs and current Microsoft Learn documentation are the practical route.

Candidates typically lost points by jumping to a fix before isolating the failing layer, by confusing platform-level and guest-level causes, and by overlooking routing, permissions, or subscription limits that Microsoft explicitly called out as expected knowledge. Reading each scenario for what was recently changed, and eliminating causes methodically, matters more than recalling product trivia.

No. This is independent study material and is not affiliated with, endorsed by, or connected to Microsoft. Completing practice questions here does not grant a credential, and the exam itself retired on July 31, 2023. For authoritative requirements, always consult Microsoft Learn and the official certification pages.