Azure AZ-720 study plan
Azure AZ-720 · Give each week a clear focus.
8 weeks · About 7 hours per week
Troubleshoot networks & Troubleshoot hybrid and cloud connectivity issues
Map every Azure network diagnostic tool (Network Watcher connection troubleshoot, IP flow verify, next hop, effective security rules, VPN troubleshoot) to the symptom each one resolves, and write a one-line selection rule for each
Trace a simulated site-to-site VPN failure end to end by ordering the checks: gateway health, tunnel status, IKE/IPsec parameters, shared key, on-premises firewall, and BGP peering state
Diagram a hub-and-spoke topology with peering, user-defined routes, and an NVA, then annotate the three most common misconfigurations that silently drop traffic
Configure and interpret NSG flow logs and effective security rules for a subnet that appears blocked in both directions
Your checkpoint
A one-page troubleshooting decision tree covering VPN gateway, ExpressRoute, and peering failures, with the diagnostic command or blade to run at each branch
Troubleshoot networks & Troubleshoot hybrid and cloud connectivity issues
Differentiate ExpressRoute failure modes (circuit down, peering misconfigured, route filter, asymmetric routing) and state the first verification step for each
Resolve DNS failures across hybrid name resolution by comparing Azure-provided DNS, custom DNS, private DNS zones, and conditional forwarders
Diagnose load balancer and Application Gateway distribution problems using health probe results, backend pool membership, and NSG interaction
Practice reading effective routes and next hop output to prove where a packet is actually being sent
Your checkpoint
Five written case analyses, each 150 words or more, that start from a user-reported symptom and end with a confirmed root cause and the exact verification command
Troubleshoot hybrid and cloud connectivity issues & Troubleshoot authentication and access control issues
Isolate hybrid identity sync failures by inspecting Entra Connect sync status, connector space, and export errors
Distinguish authentication failures caused by Conditional Access, MFA registration state, and legacy protocol blocking
Verify token and sign-in diagnostics by reading sign-in log error codes and correlating them with a specific policy
Test hybrid join and device-based access failures against the device registration record
Your checkpoint
A table of at least 10 sign-in error codes with the likely cause, the policy or component to inspect, and the remediation step
Troubleshoot authentication and access control issues & Troubleshoot VM connectivity issues
Diagnose RBAC and deny-assignment conflicts by computing effective permissions for a principal across management group, subscription, and resource scope
Resolve managed identity and service principal consent or credential failures for a workload accessing another resource
Troubleshoot RDP and SSH connectivity to a VM by separating NSG, public IP, just-in-time access, and guest OS firewall causes
Use boot diagnostics and serial console output to recover a VM that is unreachable at the network layer
Your checkpoint
A written runbook for unreachable-VM triage that orders checks from network layer to guest OS, validated against two lab VMs you deliberately misconfigure
Troubleshoot VM connectivity issues & Troubleshoot Platform as a Service (PaaS) issues
Isolate VM-level connectivity faults by separating platform causes (host node, accelerated networking, NIC reset) from configuration causes
Diagnose PaaS connectivity failures by checking private endpoint DNS resolution, service endpoint configuration, and firewall allowlists
Resolve App Service networking issues involving VNet integration, access restrictions, and hybrid connections
Compare PaaS and IaaS failure signatures to pick the correct diagnostic entry point within the first two minutes
Your checkpoint
A comparison matrix of at least eight failure signatures mapped to their PaaS or IaaS origin and the first diagnostic action
Troubleshoot business continuity issues & Troubleshoot Platform as a Service (PaaS) issues
Evaluate backup and replication health for VMs, SQL, and storage by reading job status, recovery point age, and replication lag
Diagnose failover failures by checking regional capacity, paired-region constraints, and dependency ordering
Troubleshoot PaaS data-tier issues including connection throttling, scaling limits, and transient fault handling
Verify restore operations and identify why a restore target may be rejected
Your checkpoint
A business continuity checklist with pass/fail criteria for backup health, replication health, and a tested restore, applied to one lab workload
Troubleshoot networks & Troubleshoot hybrid and cloud connectivity issues & Troubleshoot authentication and access control issues
Rehearse timed troubleshooting scenarios that combine network, connectivity, and access control symptoms in a single incident
Practice articulating root cause to a non-technical stakeholder in under two minutes
Close knowledge gaps by re-testing every missed item from earlier weeks and recording why the first diagnosis was wrong
Verify command fluency for the ten most-used diagnostic commands without consulting notes
Your checkpoint
Three timed mock incidents completed in 25 minutes each, with a written post-incident review for every one
Troubleshoot business continuity issues & Troubleshoot hybrid and cloud connectivity issues & Troubleshoot Platform as a Service (PaaS) issues & Troubleshoot authentication and access control issues & Troubleshoot networks & Troubleshoot VM connectivity issues
Run a full-length timed practice assessment and score each domain separately
Re-study only the two weakest domains using targeted labs rather than rereading notes
Confirm readiness by restating the diagnostic entry point for each of the six domains from memory
Finalize a one-page pre-exam reference sheet of commands and decision rules
Your checkpoint
A scored full practice assessment with a per-domain breakdown and a written remediation plan for any domain scoring below 80 percent
Milestones
Week 2: Correctly identify the root cause in four of five network case analyses without notes, and explain the verification command for each
Week 4: Recover both deliberately misconfigured lab VMs using the written runbook, with no step requiring improvisation
Week 6: Complete the business continuity checklist for a lab workload and correctly predict which restore target would be rejected and why
Week 8: Score at least 80 percent overall and at least 75 percent in every domain on the full timed practice assessment