Azure AZ-720 study materials
Azure AZ-720 study resources

Azure AZ-720 study plan

Azure AZ-720 · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Troubleshoot networks & Troubleshoot hybrid and cloud connectivity issues

  • Map every Azure network diagnostic tool (Network Watcher connection troubleshoot, IP flow verify, next hop, effective security rules, VPN troubleshoot) to the symptom each one resolves, and write a one-line selection rule for each

  • Trace a simulated site-to-site VPN failure end to end by ordering the checks: gateway health, tunnel status, IKE/IPsec parameters, shared key, on-premises firewall, and BGP peering state

  • Diagram a hub-and-spoke topology with peering, user-defined routes, and an NVA, then annotate the three most common misconfigurations that silently drop traffic

  • Configure and interpret NSG flow logs and effective security rules for a subnet that appears blocked in both directions

Your checkpoint

A one-page troubleshooting decision tree covering VPN gateway, ExpressRoute, and peering failures, with the diagnostic command or blade to run at each branch

Week 2

Troubleshoot networks & Troubleshoot hybrid and cloud connectivity issues

  • Differentiate ExpressRoute failure modes (circuit down, peering misconfigured, route filter, asymmetric routing) and state the first verification step for each

  • Resolve DNS failures across hybrid name resolution by comparing Azure-provided DNS, custom DNS, private DNS zones, and conditional forwarders

  • Diagnose load balancer and Application Gateway distribution problems using health probe results, backend pool membership, and NSG interaction

  • Practice reading effective routes and next hop output to prove where a packet is actually being sent

Your checkpoint

Five written case analyses, each 150 words or more, that start from a user-reported symptom and end with a confirmed root cause and the exact verification command

Week 3

Troubleshoot hybrid and cloud connectivity issues & Troubleshoot authentication and access control issues

  • Isolate hybrid identity sync failures by inspecting Entra Connect sync status, connector space, and export errors

  • Distinguish authentication failures caused by Conditional Access, MFA registration state, and legacy protocol blocking

  • Verify token and sign-in diagnostics by reading sign-in log error codes and correlating them with a specific policy

  • Test hybrid join and device-based access failures against the device registration record

Your checkpoint

A table of at least 10 sign-in error codes with the likely cause, the policy or component to inspect, and the remediation step

Week 4

Troubleshoot authentication and access control issues & Troubleshoot VM connectivity issues

  • Diagnose RBAC and deny-assignment conflicts by computing effective permissions for a principal across management group, subscription, and resource scope

  • Resolve managed identity and service principal consent or credential failures for a workload accessing another resource

  • Troubleshoot RDP and SSH connectivity to a VM by separating NSG, public IP, just-in-time access, and guest OS firewall causes

  • Use boot diagnostics and serial console output to recover a VM that is unreachable at the network layer

Your checkpoint

A written runbook for unreachable-VM triage that orders checks from network layer to guest OS, validated against two lab VMs you deliberately misconfigure

Week 5

Troubleshoot VM connectivity issues & Troubleshoot Platform as a Service (PaaS) issues

  • Isolate VM-level connectivity faults by separating platform causes (host node, accelerated networking, NIC reset) from configuration causes

  • Diagnose PaaS connectivity failures by checking private endpoint DNS resolution, service endpoint configuration, and firewall allowlists

  • Resolve App Service networking issues involving VNet integration, access restrictions, and hybrid connections

  • Compare PaaS and IaaS failure signatures to pick the correct diagnostic entry point within the first two minutes

Your checkpoint

A comparison matrix of at least eight failure signatures mapped to their PaaS or IaaS origin and the first diagnostic action

Week 6

Troubleshoot business continuity issues & Troubleshoot Platform as a Service (PaaS) issues

  • Evaluate backup and replication health for VMs, SQL, and storage by reading job status, recovery point age, and replication lag

  • Diagnose failover failures by checking regional capacity, paired-region constraints, and dependency ordering

  • Troubleshoot PaaS data-tier issues including connection throttling, scaling limits, and transient fault handling

  • Verify restore operations and identify why a restore target may be rejected

Your checkpoint

A business continuity checklist with pass/fail criteria for backup health, replication health, and a tested restore, applied to one lab workload

Week 7

Troubleshoot networks & Troubleshoot hybrid and cloud connectivity issues & Troubleshoot authentication and access control issues

  • Rehearse timed troubleshooting scenarios that combine network, connectivity, and access control symptoms in a single incident

  • Practice articulating root cause to a non-technical stakeholder in under two minutes

  • Close knowledge gaps by re-testing every missed item from earlier weeks and recording why the first diagnosis was wrong

  • Verify command fluency for the ten most-used diagnostic commands without consulting notes

Your checkpoint

Three timed mock incidents completed in 25 minutes each, with a written post-incident review for every one

Week 8

Troubleshoot business continuity issues & Troubleshoot hybrid and cloud connectivity issues & Troubleshoot Platform as a Service (PaaS) issues & Troubleshoot authentication and access control issues & Troubleshoot networks & Troubleshoot VM connectivity issues

  • Run a full-length timed practice assessment and score each domain separately

  • Re-study only the two weakest domains using targeted labs rather than rereading notes

  • Confirm readiness by restating the diagnostic entry point for each of the six domains from memory

  • Finalize a one-page pre-exam reference sheet of commands and decision rules

Your checkpoint

A scored full practice assessment with a per-domain breakdown and a written remediation plan for any domain scoring below 80 percent

Milestones

Week 2: Correctly identify the root cause in four of five network case analyses without notes, and explain the verification command for each

Week 4: Recover both deliberately misconfigured lab VMs using the written runbook, with no step requiring improvisation

Week 6: Complete the business continuity checklist for a lab workload and correctly predict which restore target would be rejected and why

Week 8: Score at least 80 percent overall and at least 75 percent in every domain on the full timed practice assessment