PL-500 case studies
PL-500 · Put your knowledge to work in context.
PL-500 (Power Automate RPA Developer) is Microsoft's associate-level certification for people who build and operate desktop flows - the robotic process automation side of Power Automate. It fits two audiences: developers moving into automation who need to prove they can design and ship unattended and attended flows, and operations or IT staff who already maintain automations and want a validated, vendor-recognized credential. The PL-500 case studies are 5 cases and about 3,840 words.
1Overnight Invoice Posting into a Legacy ERP
Contoso's finance team posts about 900 vendor invoices per business day into a 2012-era Win32 ERP client that exposes no API and no database access. Volume spikes to roughly 2,000 invoices on the final two business days of each month.
882 words, about 4 min2A Green-Screen Flow That Fails One Run in Twenty
A logistics team automates a 3270 terminal emulator used for customs declarations. Text positions shift depending on shipment type, so the developer originally placed UI elements using image recognition and on-screen coordinates.
811 words, about 4 min3Three Environments, Twelve Flows, and a Departing Employee
A shared-services team maintains a solution containing 12 cloud flows and 4 desktop flows, deployed to Dev, Test and Prod. Each cloud flow connects to SharePoint and Dataverse.
536 words, about 3 min4On-Premises Machines, Rotating Credentials, and a DLP Wall
A bank runs three desktop flows against a Windows file share and a SQL Server that sit in a datacenter subnet with no inbound internet access. Peak load requires five concurrent desktop flow runs.
819 words, about 4 min5Nightly Reconciliation Split Between Cloud and Desktop
A retailer reconciles 300 orders per night between a SaaS order system and an on-premises warehouse application. The SaaS API uses OAuth with a 60-minute token lifetime and allows 100 calls per minute.
792 words, about 4 min