JCE Commerce & Office Procedures 25 case studies
JCE Commerce & Office Procedures 25 · Put your knowledge to work in context.
JCE Commerce & Office Procedures 25 is a school-level vocational subject examination in commerce and office practice, typically taken by candidates completing a secondary or post-secondary business programme who want a recognised record of their competence in day-to-day office work. It suits learners heading into clerical, administrative, reception or junior bookkeeping roles, and it also serves as a foundation for further study in business or accounting. The JCE Commerce & Office Procedures 25 case studies are 5 cases and about 3,234 words.
1The Missing Receipt and the Month-End Crunch
You are the bookkeeping assistant at a small hardware retailer. On the last working day of the month, the owner hands you a shoebox containing 41 supplier invoices, 12 of which are missing a date, 6 of which show a total that does not match the sum of the line items, and 3 of which are handwritten with no supplier tax number.
558 words, about 3 min2The Angry Refund at the Front Counter
You are the receptionist at a stationery and printing shop. A customer arrives at 4:55 pm, five minutes before closing, holding a printed banner that is smudged along one edge.
729 words, about 4 min3The Shared Mailbox and the Confidential Attachment
You are an administrative assistant in a five-person office. The general enquiries mailbox is shared: all five staff can see everything in it.
563 words, about 3 min4The Quotation That Was Priced Too Low
You work in the sales office of a small firm that supplies printed packaging. You prepared a quotation for a regular customer: 5,000 boxes at 2.40 each, total 12,000, valid for 30 days, delivery included.
531 words, about 3 min5The Filing System Nobody Can Search
You join a twelve-person office where records are kept in three places: a shared drive with folders named by year and then by whoever created them ("2024 – Marek – stuff", "2024 – invoices final FINAL v2"), a four-drawer cabinet of paper contracts with no index, and a shelf of supplier correspondence in date order only. A customer has asked for a copy of a contract signed about three years ago; a supplier is disputing an invoice from eighteen months ago; and an auditor will visit in six weeks.
853 words, about 4 min