C-SSWS study materials
C-SSWS study resources

C-SSWS cheat sheet

C-SSWS · Keep the key ideas within reach.

Quick reference

Professional Ethics, Values, and Legal Responsibilities

  • Core social work values: service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence.

  • Informed consent requires capacity, disclosure of purpose/risks/benefits/alternatives, voluntariness, and documentation; consent may be withdrawn at any time.

  • Mandated reporting duties are triggered by reasonable suspicion, not proof; report to the designated agency and document the report, date, time, and recipient.

  • Duty to warn/protect (Tarasoff-type) arises when a client poses a serious identifiable threat to a specific person; steps include warning, notifying police, and arranging hospitalization.

  • Boundary crossings are minor, often unavoidable deviations; boundary violations are harmful and exploit the professional relationship.

  • Ethical decision-making sequence: identify the dilemma, consult the Code of Ethics and law, consult supervisors/peers, evaluate options, act, and document.

  • Confidentiality limits: imminent danger, suspected abuse/neglect, court order, and valid written authorization from client or guardian.

  • When ethical and legal duties conflict, seek legal consultation and document the reasoning; law generally sets the floor, ethics may require more.

Quick reference

Human Development, Diversity, and Social Environment

  • Erikson's stages pair a psychosocial crisis with a virtue: trust/mistrust (hope), autonomy/shame (will), initiative/guilt (purpose), industry/inferiority (competence), identity/role confusion (fidelity), intimacy/isolation (love), generativity/stagnation (care), integrity/despair (wisdom).

  • Piaget's stages: sensorimotor (0-2, object permanence), preoperational (2-7, egocentrism, symbolic play), concrete operational (7-11, conservation), formal operational (11+, abstraction).

  • Kohlberg's moral stages progress preconventional (punishment/self-interest), conventional (social approval/law and order), postconventional (social contract/universal principles).

  • Bronfenbrenner's ecological model orders influence as microsystem, mesosystem, exosystem, macrosystem, and chronosystem (time).

  • Attachment patterns (Ainsworth): secure, anxious-ambivalent, avoidant, and disorganized; caregiving consistency predicts pattern.

  • Acculturation strategies (Berry): integration, assimilation, separation, and marginalization, based on maintaining heritage culture and adopting host culture.

  • Cultural humility differs from cultural competence: it emphasizes lifelong self-critique, redress of power imbalances, and institutional accountability.

  • Intersectionality holds that overlapping identities (race, gender, class, disability) produce compounded advantage or disadvantage not captured by single categories.

Quick reference

Assessment, Case Planning, and Service Coordination

  • Biopsychosocial assessment covers presenting problem, history, medical status, mental status, substance use, family, strengths, and risk factors.

  • Strengths-based assessment records client capacities, supports, and prior successes alongside deficits, because strengths drive the service plan.

  • SMART goals are specific, measurable, achievable, relevant, and time-bound; each goal maps to measurable objectives.

  • The mental status examination components: appearance, behavior, speech, mood/affect, thought process/content, cognition, insight, and judgment.

  • Risk assessment weighs ideation, plan, intent, means, prior attempts, protective factors, and substance use; document each element.

  • Case coordination uses multidisciplinary teams, release-of-information forms, and clearly assigned roles to avoid duplication and gaps.

  • Cultural formulation (DSM-5) addresses cultural identity, explanations of illness, stressors/supports, clinician-client relationship, and overall assessment.

  • Service plans require client participation, review intervals, and revision triggers such as new risk, changed functioning, or unmet objectives.

Quick reference

Direct Practice and Intervention Methods

  • Psychodynamic: unconscious conflict and defense mechanisms; transference is client projection onto worker, countertransference is worker reaction to client.

  • Cognitive behavioral: thoughts, feelings, and behaviors interact; interventions include cognitive restructuring, behavioral activation, and exposure.

  • Motivational interviewing uses open questions, affirmations, reflections, and summaries (OARS) and targets change talk while avoiding argument.

  • Stages of change (Prochaska): precontemplation, contemplation, preparation, action, maintenance, and relapse; interventions match stage.

  • Task-centered practice: identify target problems, set explicit tasks with deadlines, and review completion each session.

  • Solution-focused techniques include the miracle question, scaling questions, exception questions, and compliments.

  • Group stages: forming, storming, norming, performing, and adjourning; group norms and cohesion shape member participation.

  • Family systems concepts: boundaries, triangulation, homeostasis, and differentiation of self guide assessment and intervention.

Quick reference

Crisis Intervention, Safety, and Trauma-Informed Practice

  • Crisis is a temporary state of disequilibrium in which usual coping fails; intervention aims to restore equilibrium and functioning first.

  • Suicide risk factors: prior attempt, plan with lethal means, hopelessness, isolation, substance use, recent loss, and access to firearms.

  • Safety planning components: warning signs, coping strategies, social contacts, professional contacts, means restriction, and reasons for living.

  • Trauma-informed principles: safety, trustworthiness, peer support, collaboration, empowerment, and cultural humility.

  • Trauma responses include hyperarousal, intrusion, avoidance, and negative cognition/mood; screen rather than assume disclosure.

  • De-escalation uses calm tone, reduced stimulation, personal space, simple statements, and offering choices; avoid arguing with delusions.

  • Grief and disaster phases: impact, recoil, and recovery; interventions differ by phase and early intervention is supportive, not exploratory.

  • Mandatory crisis documentation includes risk level, means assessment, actions taken, consultations, and follow-up plan with time frames.

Quick reference

Social Welfare Policy, Benefits, and Community Resources

  • TANF provides time-limited cash assistance with work requirements; eligibility and benefit levels vary by state.

  • SNAP eligibility uses gross and net income tests and household size; benefits are issued through EBT.

  • SSI serves aged, blind, or disabled people with limited income and resources; SSDI requires a work history and insured status.

  • Medicare covers people 65+ and some disabled people; Medicaid is income-based and jointly funded by state and federal governments.

  • Section 8 housing choice vouchers subsidize rent in the private market; public housing is federally assisted rental stock.

  • IDEA guarantees free appropriate public education, individualized education programs, and least restrictive environment for eligible students.

  • ADA prohibits discrimination based on disability in employment, public services, and accommodations, and requires reasonable accommodation.

  • Policy analysis framework: problem definition, goals, alternatives, stakeholders, costs/benefits, and implementation feasibility.

Quick reference

Advocacy, Community Organization, and Social Justice

  • Case advocacy acts for an individual client; cause advocacy targets policy or systems affecting groups.

  • Community organizing models: locality development, social planning, and social action; social action is used when power is concentrated and conflict is likely.

  • Needs assessment methods include key informant interviews, surveys, focus groups, and secondary data review.

  • Coalition building requires shared goals, defined roles, communication norms, and conflict resolution mechanisms.

  • Power analysis maps decision-makers, their interests, allies, and leverage points before a campaign.

  • Lobbying versus advocacy: lobbying seeks to influence specific legislation; advocacy is broader and may include education and litigation.

  • Participatory approaches place affected community members in leadership of planning, implementation, and evaluation.

  • Social justice practice examines structural causes of inequity such as policies, resource distribution, and institutional bias.

Quick reference

Record Keeping, Documentation, and Confidentiality

  • Progress notes record date, interventions, client response, progress toward goals, risk status, and plan; avoid opinion without observed evidence.

  • SOAP format: Subjective, Objective, Assessment, Plan; DAP replaces subjective/objective with Data.

  • A valid release of information names the client, the recipient, the specific information, purpose, expiration, and signature.

  • Corrections to records use dated addenda; never alter or remove original entries.

  • HIPAA permits disclosure for treatment, payment, and operations; psychotherapy notes require separate authorization.

  • Minimum necessary standard limits disclosure to the information needed for the stated purpose.

  • Subpoena versus court order: a subpoena compels appearance; a court order may compel disclosure; seek supervision and legal advice before releasing.

  • Records retention follows state law and agency policy; minors' records are typically retained until the age of majority plus the statutory period.

Quick reference

Professional Development, Supervision, and Self-Care

  • Supervision functions: administrative, educational, and supportive; each session should address casework and professional growth.

  • Supervisor competence includes knowing the supervisee's scope, licensure requirements, and ethical obligations.

  • Burnout components (Maslach): emotional exhaustion, depersonalization, and reduced personal accomplishment.

  • Vicarious trauma is a cumulative shift in beliefs from exposure to clients' trauma; compassion fatigue is the associated emotional and physical depletion.

  • Self-care plan elements: sleep, exercise, social connection, boundaries, professional consultation, and regular supervision.

  • Continuing education requirements are set by state licensing boards; track hours and categories to avoid renewal lapses.

  • Reflective supervision uses observation, inquiry, and reflection rather than directive advice, and models parallel process.

  • Impaired practice indicators include missed appointments, boundary problems, and substance use; response includes consultation and possible referral to an assistance program.

Quick reference

Professional Ethics, Values, and Legal Responsibilities

  • Core social work values: service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence.

  • Informed consent requires capacity, disclosure of purpose, risks, benefits, alternatives, voluntariness, and documentation.

  • Mandated reporting is triggered by reasonable suspicion, not proof; report and document date, time, and recipient.

  • Duty to warn or protect arises when a client poses a serious threat to an identifiable person; warn, notify police, arrange hospitalization.

  • Boundary crossings are minor and often unavoidable; boundary violations exploit or harm the client.

  • Confidentiality limits: imminent danger, suspected abuse or neglect, court order, and valid written authorization.

  • Ethical decision-making: define the dilemma, consult the Code and law, consult supervisors, evaluate options, act, and document.

  • When ethics and law conflict, obtain legal consultation and document the reasoning; law sets a floor, ethics may demand more.