PDO study materials
PDO study resources

PDO cheat sheet

PDO · Keep the key ideas within reach.

Quick reference

Professional Development Foundations and Adult Learning Theory

  • Knowles andragogy: adult learners are self-directed, bring experience as a resource, are problem-centered, and need immediate relevance; pedagogy assumes dependence and subject-centeredness.

  • Self-determination theory (Deci and Ryan) names three psychological needs - autonomy, competence, relatedness - that drive intrinsic motivation and persistence.

  • Kolb's experiential learning cycle: concrete experience, reflective observation, abstract conceptualization, active experimentation; learning can enter at any stage.

  • Bloom's revised taxonomy orders cognitive objectives: remember, understand, apply, analyze, evaluate, create; verbs signal the intended level.

  • Merriam and Caffarella frame adult development across biological, psychological, and sociocultural clocks; age alone does not predict learning capacity.

  • Transformative learning (Mezirow) requires a disorienting dilemma plus critical reflection on assumptions to produce perspective change.

  • Social learning theory (Bandura): attention, retention, reproduction, motivation; self-efficacy predicts whether a learner attempts a task.

  • CPD is continuous and cyclical - assess need, plan, learn, apply, reflect - not a one-time event; reflective practice (Schön) distinguishes reflection-in-action from reflection-on-action.

  • Cognitive load theory (Sweller): working memory holds roughly four to seven chunks; intrinsic, extraneous, and germane load are managed separately.

Quick reference

Needs Assessment and Program Design

  • Needs assessment gap formula: performance gap = desired performance − current performance; a gap must be tied to an organizational or learner outcome to justify training.

  • Four common needs-assessment methods: survey, interview, focus group, observation; plus document review and advisory panels; triangulate at least two sources.

  • Root-cause analysis distinguishes skill/knowledge deficits (training is appropriate) from environmental, motivational, or process causes (training alone will fail).

  • Target audience analysis captures prior knowledge, role, language, accessibility needs, motivation, and available time; each factor changes design decisions.

  • Program design aligns four levels - organizational goals, learning objectives, instructional activities, and assessment - so every activity maps to a stated objective.

  • SMART objectives: specific, measurable, achievable, relevant, time-bound; one objective per observable behavior.

  • Cost-benefit and ROI framing compares program cost (design, delivery, learner time) against measurable outcomes to support approval.

  • Stakeholder analysis maps influence and interest; high-influence/high-interest stakeholders need early involvement in scope decisions.

  • Sequencing rules: prerequisite skills before dependent skills; simple-to-complex hierarchies for procedural content.

Quick reference

Instructional Design and Curriculum Development

  • ADDIE phases: Analysis, Design, Development, Implementation, Evaluation; iterative rather than strictly linear in practice.

  • Dick and Carey systems model: identify goals, analyze instruction, write objectives, develop assessments, develop strategy, select materials, design and conduct formative evaluation, revise.

  • Merrill's first principles: activation of prior knowledge, demonstration, application, integration, and a task-centered orientation.

  • Gagné's nine events: gain attention, state objectives, recall prior learning, present content, guide learning, elicit performance, give feedback, assess, enhance retention and transfer.

  • Backward design (Wiggins and McTighe): identify desired results, determine acceptable evidence, then plan learning experiences.

  • Constructive alignment (Biggs): intended learning outcomes, teaching activities, and assessment tasks must all target the same verbs.

  • Chunking and segmenting principles (Mayer): break complex content into learner-paced segments; pretrain key terms before full instruction.

  • Curriculum mapping records which objectives are taught and assessed where, exposing gaps and unintended repetition.

  • Prototype and usability-test materials with a small sample before full development to reduce rework cost.

Quick reference

Facilitation, Delivery, and Learner Engagement

  • Questioning hierarchy: closed questions confirm facts; open and probing questions surface reasoning; wait time of about three to five seconds increases response quality.

  • Group formation rules: pairs for low-risk practice, small groups of three to five for discussion, whole group for synthesis; assign roles to prevent social loafing.

  • The 10-20-10 pacing heuristic for lectures: no more than 10 minutes of continuous talk, 20 minutes of activity or interaction, 10 minutes of reflection or summary.

  • Formative checks during delivery - polls, show-of-hands, one-minute paper, teach-back - let the facilitator adjust in real time.

  • Psychological safety (Edmondson) raises willingness to ask questions and admit errors; facilitator behaviors include modeling fallibility and rewarding candor.

  • Feedback should be specific, timely, and behavior-focused; feed-forward names the next action rather than only judging past performance.

  • Managing dominant and silent participants: use structured turn-taking, round-robin, and written idea generation before open discussion.

  • Transfer of learning is supported by action planning, supervisor support, and spaced follow-up rather than the training event alone.

Quick reference

Assessment, Evaluation, and Learning Outcomes Measurement

  • Kirkpatrick's four levels: reaction, learning, behavior, results; evaluation at higher levels requires more time and evidence than lower levels.

  • Validity is whether an assessment measures the intended construct; reliability is consistency of scores across occasions or raters; reliability is necessary but not sufficient for validity.

  • Criterion-referenced assessment compares performance to a standard; norm-referenced compares learners to each other.

  • Item analysis metrics: difficulty index p = proportion answering correctly; discrimination index D = p(high scorers) − p(low scorers); values near zero or negative signal weak items.

  • Rubrics: analytic rubrics score criteria separately; holistic rubrics give one overall judgment; inter-rater reliability improves with anchored descriptors and calibration.

  • Formative assessment informs learning during instruction; summative assessment certifies achievement at the end.

  • Phillips ROI model adds a fifth level: convert results to monetary value, isolate training effect, compare to fully loaded program cost.

  • Pre/post designs without a comparison group cannot rule out maturation, history, or testing effects; use control or comparison groups where feasible.

Quick reference

Technology-Enabled and Online Learning

  • Community of Inquiry model: social presence, cognitive presence, and teaching presence jointly shape online learning experience.

  • Mayer's multimedia principles: coherence (remove extraneous material), signaling, redundancy (avoid identical narration and on-screen text), spatial and temporal contiguity, segmenting, modality.

  • Asynchronous tools (discussion forums, recorded modules) support flexibility and reflection; synchronous tools (live sessions, chat) support immediacy and coordination.

  • SCORM and xAPI are e-learning interoperability standards; xAPI records learning experiences outside the LMS via statements of actor, verb, object.

  • Universal Design for Learning: multiple means of engagement, representation, and action/expression.

  • WCAG 2.2 conformance levels are A, AA, and AAA; AA is the common procurement baseline; success criteria cover perceivable, operable, understandable, robust.

  • Blended learning models include rotation, flex, à la carte, and enriched virtual; the model determines where face-to-face time adds unique value.

  • Learning analytics metrics: completion rate, time on task, attempt counts, and engagement patterns; use them for course improvement and learner support, not surveillance.

Quick reference

Ethics, Accessibility, and Professional Standards

  • Informed consent requires disclosure of purpose, data use, voluntariness, and the right to withdraw without penalty.

  • Confidentiality and data minimization: collect only what the program needs, store securely, and define retention and deletion periods.

  • Accessibility is a legal and ethical baseline, not an add-on: captions, transcripts, alt text, keyboard navigation, sufficient contrast, and screen-reader-compatible documents.

  • Accommodations change how a learner demonstrates knowledge without changing the standard being measured; modifications change the standard itself.

  • Copyright: fair-use analysis weighs purpose, nature, amount, and market effect; open licenses (CC BY, CC BY-SA) specify reuse terms explicitly.

  • Bias in assessment arises from culturally loaded items, language complexity, and differential familiarity with technology; review items for construct-irrelevant difficulty.

  • Professional codes (for example, ATD or ISPI ethical guidelines) emphasize competence, integrity, confidentiality, and avoiding conflicts of interest.

  • Evaluation of human subjects for research purposes typically requires ethics review or IRB approval before data collection.

  • Disclosure of AI-generated content and limits on using learner data to train models are emerging professional norms.