emerit Bartender case studies
emerit Bartender · Put your knowledge to work in context.
Emerit is a tourism training and certification program offered by Tourism HR Canada, described on its site as "Canada's best tourism training and certification." The program says it has been setting the standard for nearly 30 years, with resources designed by industry, for industry. Emerit training and certification are based on National Occupational Standards (NOS) and are validated by thousands of tourism professionals working across Canada, and the programs are intended to reflect the most current skills, knowledge, and practices needed to keep Canada's tourism workforce competitive. The emerit Bartender case studies are 5 cases and about 2,432 words.
1The Over-Poured Spirit Measure
You are the only bartender on a quiet Tuesday evening shift at a 90-seat restaurant bar. The house standard is a 25 ml spirit measure, and all mixed drinks are built to a fixed recipe.
511 words, about 3 min2The Underage-Looking Guest and a Busy Queue
It is a Friday night and your bar is three-deep with customers. A group of five young adults approaches.
487 words, about 2 min3The Cocktail That Tastes Wrong Mid-Shift
You are working a busy Saturday shift and a customer returns a daiquiri, saying it tastes 'flat and syrupy' compared with the one they had last week. You made it to the house recipe: 50 ml white rum, 25 ml fresh lime juice, 15 ml sugar syrup, shaken with ice and double-strained into a coupe.
496 words, about 2 min4The Intoxicated Regular and the Last Round
A regular customer, well known to staff, has been in the bar since 18:00. By 22:30 he has had, by your count, four pints of a 4.5% beer and two 25 ml measures of whisky.
466 words, about 2 min5The Allergen Question at a Crowded Bar
A customer orders a house cocktail that contains orgeat (almond) syrup, egg white, gin, lemon and a dash of bitters. As you begin, she mentions she has a nut allergy and asks whether the drink is safe.
472 words, about 2 min