CIP C11 study materials
CIP C11 study resources

CIP C11 case studies

CIP C11 · Put your knowledge to work in context.

The Chartered Insurance Professional (CIP®) designation is offered by the Insurance Institute of Canada and is described by the Institute as the ideal launchpad for people starting or building a career in insurance. It sits within a family of Institute programs that also includes the Advanced CIP (ACIP®), the Fellow CIP (FCIP®), the Canadian Managing General Agent (CMGA) credential, and shorter certificates such as the Risk Management Certificate, Commercial Insurance Certificate and General Insurance Essentials. The CIP C11 case studies are 5 cases and about 2,177 words.

1

Conflicting Records and the Right to Access

A public-sector information manager receives a request from a journalist for a 40-page internal audit report. The report exists in two versions: a draft marked 'preliminary' from March and a final version from June that was circulated to a board committee.

600 words, about 3 min
2

Retention Schedule Meets a Litigation Hold

A company's records schedule authorizes destruction of project files three years after project closure. A construction project closed 40 months ago, and the records team has queued its 12 boxes for destruction next week.

402 words, about 2 min
3

Digitization Project With an Incomplete Index

An archive is digitizing 8,000 case files from a social services agency. The paper files have a typed index card for each case, but about 15 percent of the cards are missing or illegible.

428 words, about 2 min
4

Email as a Record in a Departing Employee's Account

A program manager resigns with two weeks' notice. Her email account contains 14,000 messages, including correspondence with a regulator about an open compliance matter, contracts negotiated last year, and routine scheduling.

377 words, about 2 min
5

A Researcher Requests Restricted Donor Files

A university archive holds the papers of a former trustee, donated in 1998 with a deed of gift that restricts 'personal and financial correspondence' for 25 years from the donor's death. The donor died in 2010, so the restriction runs to 2035.

370 words, about 2 min