LLQP Accident & Sickness exam-day guide
LLQP Accident & Sickness · Prepare for the day ahead.
Your checklist
Government-issued photo ID
Bring the original document named in your exam confirmation (commonly a driver's licence or passport). The name must match your registration exactly. Confirm the accepted ID types and name-matching rules with your course provider or the exam administrator before test day; do not assume a photocopy or expired card will be accepted.
Exam confirmation or admission letter
Print or save the confirmation showing your candidate number, exam date, time, and location or online-proctoring link. Some centres ask to see it at check-in. Confirm with the provider whether a printed copy is required or a digital copy is acceptable.
Approved calculator
Accident & Sickness questions may involve premium, benefit, or elimination-period arithmetic. Confirm with the provider which calculator models are permitted and whether programmable or phone calculators are banned. Clear the memory beforehand if required.
Writing materials
Bring several pens or pencils and blank paper only if the provider allows them. Many computer-based sittings supply everything and prohibit outside paper. Confirm the permitted list with the provider.
Review the exam format and weighting
Know the number of questions, time limit, pass mark, and whether multiple-choice items have one or multiple correct answers. The provider publishes this in the candidate handbook; confirm the current version because formats change between sittings.
Confirm break and timing rules
Ask in advance whether scheduled or unscheduled breaks are allowed, whether the clock stops during breaks, and whether you may leave the room. Rules differ between in-person and remote-proctored sittings.
Confirm remote-proctoring requirements if writing online
Check the system check, webcam, microphone, browser lock, room-scan procedure, and permitted desk items. Run the technology check at least 24 hours early so a failed check can still be resolved. Confirm all requirements with the proctoring provider.
Plan travel and arrival time
Arrive with a buffer for traffic, parking, and security screening. Late arrivals may be refused entry. Confirm the recommended arrival time and the cut-off for admission with the provider.
Personal comfort items cleared in advance
Water, medication, tissues, or a sweater may or may not be allowed at the desk. Ask the provider what is permitted and whether any item needs prior approval or a medical note.
Leave prohibited items at home or in storage
Phones, smartwatches, notes, and study materials are almost always banned from the testing room. Confirm the storage arrangements so you are not forced to abandon valuables.
Rest and logistics the night before
Set two alarms, confirm your route or internet connection, and get a full night's sleep. Avoid last-minute cramming of new material; review only summary sheets you already know well.
Know what to do if something goes wrong
Save the provider's contact number and know the policy for illness, technical failure, or a missed sitting. Confirm whether a fee applies to rescheduling and how soon you must report a problem.
Plan the day
Shift from learning to consolidation. Re-read your own summary sheets on the major topic areas: disability income, critical illness, long-term care, accidental death and dismemberment, and individual and group A&S benefit design. Work through a timed practice set under exam conditions, then review every wrong answer and write the reason it was wrong. Stop introducing brand-new material. Confirm your exam logistics: date, time, location or proctoring link, ID, and permitted items. Sleep on a normal schedule rather than cramming late.
Do a light review of formulas, definitions, and the distinctions examiners love, such as waiting or elimination periods versus benefit periods, indemnity versus valued contracts, and the difference between occupational and non-occupational coverage. Pack your ID, confirmation, and approved calculator. If writing remotely, run the system check and clear your desk. Confirm your alarm and travel plan. Stop studying early enough to protect your sleep.
Eat a normal meal and hydrate modestly so you are not distracted. Arrive early or log in early as instructed. Leave prohibited items stored away from the testing area. Take a few minutes to settle your breathing before the clock starts. Read the instructions on the first screen carefully, especially any rules about flagging and reviewing answers.
Read each question twice and note whether it asks for the best answer, all that apply, or the exception. Underline or mentally flag key qualifiers such as 'not', 'except', 'first', and 'primary'. Answer easy items first and flag hard ones to return to. For calculation items, estimate before computing so an arithmetic slip is obvious. For scenario items, identify who is covered, what event occurred, and which policy provision applies before looking at the options. If time allows, review flagged items and check that you have answered every question, since unanswered items usually score as wrong. Confirm with the provider whether there is a penalty for guessing.
Rules to check
Present the exact original ID named in your registration, with a name matching your registration. If your name has changed or differs slightly, contact the provider before test day to correct it.
Arrive or log in by the stated time. Candidates who arrive after the published cut-off may be refused admission and may forfeit the fee. Confirm the cut-off with the provider rather than assuming a grace period.
Keep only approved items at your desk. Phones, smartwatches, notes, and study materials must be stored as instructed and switched off. A device found on your person during the sitting can lead to invalidation.
Follow all proctor instructions immediately, including room scans, ID checks, and requests to adjust your camera. Arguing with a proctor or refusing a check can end your sitting.
Do not communicate with anyone other than the proctor during the exam, and do not copy, photograph, or share exam content. Sharing questions after the exam may breach the provider's confidentiality terms.
Raise your hand or use the proctor chat to report a problem such as a frozen screen, lost connection, or a faulty workstation. Report it immediately rather than waiting until the end, so the incident is documented.
Confirm the break policy in advance. If breaks are allowed, note whether the clock continues running and what you may access during the break. If unsure, ask the proctor before starting.
Understand the scoring rules before you begin: the pass mark, whether wrong answers are penalized, and whether items can be flagged and revisited. Confirm these details with the provider, as they vary by jurisdiction and sitting.