Ontario Psych JEE study materials
Ontario Psych JEE study resources

Ontario Psych JEE cheat sheet

Ontario Psych JEE · Keep the key ideas within reach.

Quick reference

Professional standards and ethical principles

  • The College of Psychologists of Ontario (CPO) governs practice under the Psychology and Applied Behaviour Analysis Act, 2021; its Standards of Professional Conduct set enforceable expectations.

  • Four core ethical principles from the Canadian Code of Ethics for Psychologists: Respect for the Dignity of Persons and Peoples, Responsible Caring, Integrity in Relationships, and Responsibility to Society.

  • Informed consent, confidentiality, competence, and avoidance of harm are foundational duties that override personal or institutional convenience.

  • Ethical decision-making follows a structured process: identify the issue, consult the Code and standards, consider stakeholders, generate options, choose and act, then evaluate outcomes.

  • A psychologist must report to the College within 30 days any charge or finding of professional misconduct, even if unrelated to practice.

  • Dual roles that risk objectivity or exploit power imbalances are prohibited unless the psychologist can demonstrate the relationship is not harmful and the client consents.

  • Psychologists must maintain objectivity and avoid conflicts of interest; when a conflict is unavoidable, disclose it and take steps to manage it.

  • The principle of Integrity requires honesty, accuracy, and transparency in all professional communications, including advertising and fee statements.

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Informed consent and confidentiality

  • Valid informed consent requires capacity, disclosure of material risks and benefits, alternatives, and voluntariness; it must be documented.

  • For minors, consent is obtained from a parent or legal guardian, but the minor's assent should be sought when developmentally appropriate.

  • Confidentiality may be breached without consent only where required or permitted by law: risk of serious harm, child protection, court order, or regulatory investigation.

  • The duty to warn or protect (e.g., under Ontario's Mental Health Act) may require disclosure to an identifiable third party at risk.

  • Psychologists must inform clients at the outset about limits of confidentiality, including mandatory reporting of child abuse and risks of harm.

  • When disclosing information, limit it to the minimum necessary for the purpose and inform the client unless doing so would increase risk.

  • Electronic communication and storage require safeguards (encryption, secure servers) consistent with privacy legislation such as PHIPA and PIPEDA.

  • Group, family, and couples therapy requires special consent agreements clarifying that information shared individually may not be confidential within the group.

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Competence, supervision, and professional development

  • Psychologists must practise only within their competence, based on education, training, supervised experience, and continuing education.

  • Supervisors are responsible for the quality of services delivered by supervisees and must ensure adequate oversight, documentation, and feedback.

  • Supervision must be documented, including dates, duration, content, and the supervisor's evaluation of the supervisee's competence.

  • Continuing professional development (CPD) is mandatory; the College requires a minimum number of CPD hours per year, with a portion in ethics.

  • When expanding scope, psychologists obtain appropriate training, consultation, and supervision before offering new services.

  • Supervisors must avoid multiple relationships with supervisees that could impair objectivity or exploit the power differential.

  • Psychologists must recognize and address personal factors (e.g., burnout, impairment) that could compromise competence and seek assistance.

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Boundaries, multiple relationships, and conflict of interest

  • Sexual or romantic relationships with current clients, their close relatives, or former clients within two years are prohibited.

  • Non-sexual multiple relationships are permissible only if the psychologist can demonstrate they are not exploitative and do not impair objectivity.

  • Boundary crossings (e.g., self-disclosure, gifts) require careful judgment; boundary violations (e.g., exploitation) are always unethical.

  • Bartering for services is discouraged and permitted only if the arrangement is fair, non-exploitative, and documented.

  • Psychologists must not accept gifts of significant value that could create a conflict of interest or obligation.

  • When a conflict of interest arises, disclose it to all parties, obtain consent, and take reasonable steps to manage or eliminate it.

  • Providing services to someone with whom a prior relationship exists (e.g., friend, employee) should be avoided unless the risk is minimal and managed.

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Record keeping, documentation, and privacy legislation

  • Ontario's Personal Health Information Protection Act (PHIPA) governs health records held by psychologists; it requires consent for collection, use, and disclosure with limited exceptions.

  • Records must be accurate, legible, and completed in a timely manner; corrections must be dated and signed without altering the original entry.

  • Clients have a right of access to their records under PHIPA, subject to limited exceptions (e.g., risk of serious harm).

  • Retention periods: adult records are typically kept for 10 years after last contact; minors' records until age 18 plus 10 years, or as specified by the College.

  • Records must be stored securely (locked or encrypted) and retained for the required period; destruction must be secure and documented.

  • Psychologists must have a professional will or plan for records in case of death, incapacity, or practice closure.

  • Release of records requires written consent or a legal authority (e.g., court order, subpoena); disclose only the minimum necessary.

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Assessment, diagnosis, and test use

  • Psychologists use only assessment instruments for which they have validated training and that are appropriate for the client's language, culture, and abilities.

  • Informed consent for assessment includes the purpose, procedures, fees, and limits of confidentiality; it must be obtained before testing.

  • Test selection must consider reliability, validity, and normative data relevant to the population being assessed.

  • Diagnosis must be based on multiple sources of data (interviews, observations, test results) and meet accepted classification criteria (e.g., DSM-5-TR).

  • Psychologists must not base conclusions on a single test score and must interpret results in context, noting limitations.

  • Feedback of assessment results must be provided to the client in understandable language, including implications and recommendations.

  • Test security: psychologists protect copyrighted materials and do not release raw test data to unqualified persons.

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Advertising, fees, and public statements

  • Advertising must be accurate, not misleading, and must not create unjustified expectations of benefit.

  • Psychologists may not use testimonials from clients or claim superiority over other professionals.

  • Fee schedules must be disclosed in advance; changes require reasonable notice to clients.

  • Fee arrangements must be clear, documented, and consistent with the College's fee guidelines; bartering is discouraged.

  • Public statements (e.g., media, social media) must be based on professional knowledge and clearly distinguish fact from opinion.

  • Psychologists must not solicit clients in a manner that exploits or pressures vulnerable individuals.

  • Use of titles and designations must be accurate; only registered members may use "Psychologist" or "Psychological Associate" in Ontario.

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Complaints, discipline, and regulatory processes

  • The College's complaints process begins with a written complaint; the Registrar may request a response from the member.

  • The Inquiries, Complaints and Reports Committee (ICRC) screens complaints and may dismiss, caution, require remediation, or refer to the Discipline Committee.

  • The Discipline Committee conducts hearings and may impose penalties including suspension, revocation, fines, and costs.

  • Mandatory reporting: psychologists must report to the College any member who has committed professional misconduct or is incompetent.

  • Psychologists must cooperate fully with College investigations and provide records as requested.

  • The Health Professions Appeal and Review Board (HPARB) hears appeals from complainants or members regarding ICRC decisions.

  • A criminal conviction or finding of professional misconduct in another jurisdiction must be reported to the College within 30 days.

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Scope of practice and controlled acts

  • The controlled act of communicating a diagnosis is reserved for members of regulated health professions authorized to do so; psychologists are authorized.

  • Psychologists may perform the controlled act of applying forms of energy (e.g., biofeedback) only if trained and authorized.

  • The scope of practice of psychology includes assessment, diagnosis, treatment, and prevention of behavioural, cognitive, and emotional disorders.

  • Psychologists must not delegate controlled acts to unregulated persons unless the delegate is adequately trained and supervised.

  • Using the title "psychologist" without registration is an offence under the Psychology and Applied Behaviour Analysis Act, 2021.

  • Psychologists must recognize the limits of their scope and refer clients when needs fall outside their competence.