CBSA OTEE study materials
CBSA OTEE study resources

CBSA OTEE cheat sheet

CBSA OTEE · Keep the key ideas within reach.

Quick reference

Reading Comprehension and Written Communication

  • The main idea is the central claim that most supporting details explain or defend; it is broader than any single fact.

  • An inference is a conclusion implied by evidence, while an explicit statement is written directly in the text.

  • A topic sentence states a paragraph's controlling idea and usually appears first, though it can appear last.

  • Active voice structure places the subject as the performer of the action: 'The officer checked the form' rather than 'The form was checked.'

  • A pronoun must agree with its nearest clear antecedent in number and gender; ambiguous reference weakens comprehension.

  • Contrast transitions such as however, although, and yet signal that the next idea reverses or limits the previous idea.

  • Cause-effect transitions such as therefore, because, and as a result signal a logical relationship, not merely sequence.

  • Conciseness rule: remove redundant pairs such as 'advance planning' and replace wordy verb-plus-noun phrases with one precise verb.

  • Modifier placement rule: a descriptive phrase should sit next to the word it modifies to avoid misreading.

Quick reference

Judgment and Decision Making in Work-Related Situations

  • Separate observed facts from interpretations before choosing an action; interpretations are assumptions requiring confirmation.

  • Urgent-important matrix: urgent and important tasks are done first; important but not urgent are scheduled; urgent but unimportant are delegated; neither are dropped.

  • Escalation triggers include safety risk, legal or policy violation, conflict of interest, and decisions beyond delegated authority.

  • A conflict of interest exists when personal interest could improperly influence an official decision, even without proof of bias.

  • Procedural fairness requires notice of the issue, a chance to respond, an unbiased decision-maker, and a reason for the outcome.

  • Risk rating equals likelihood multiplied by consequence; higher ratings require stronger controls or escalation.

  • Document decision rationale with the date, facts considered, options rejected, and the reason for the chosen action.

  • When information is incomplete, state the assumption explicitly and choose the least irreversible action that protects safety.

  • A decision rule is consistent when similar facts produce similar outcomes across cases.

Quick reference

Analytical and Logical Reasoning

  • In a valid syllogism, if the premises are true, the conclusion must be true; validity concerns form, not factual truth.

  • Contrapositive rule: 'If P then Q' is logically equivalent to 'If not Q then not P.'

  • Sufficient condition: P guarantees Q; necessary condition: Q must hold for P to occur, but Q alone does not guarantee P.

  • Denying the antecedent is invalid: 'If P then Q; not P; therefore not Q' does not follow.

  • Affirming the consequent is invalid: 'If P then Q; Q; therefore P' does not follow.

  • Correlation shows association; causation requires evidence of mechanism, temporal order, and exclusion of confounders.

  • Quantifier scope changes validity: 'some A are B' does not imply 'some A are not B.'

  • Assumption negation test: negate a candidate assumption; if the argument collapses, the assumption is necessary.

Quick reference

Numerical and Data Interpretation

  • Percent change = ((new − old) / old) × 100; a negative result indicates a decrease.

  • Percentage points measure the difference between two percentages; percent measures relative change from a base.

  • Weighted average = sum of (value × weight) divided by sum of weights.

  • Rate = quantity / time; unit rate expresses quantity per one unit of time.

  • Median is the middle value after sorting; mean is the arithmetic average and is sensitive to outliers.

  • Unit conversion: multiply by a conversion factor arranged so unwanted units cancel.

  • A graph with a truncated y-axis can exaggerate small differences; check the axis start and scale.

  • Rounding rule: carry extra precision through intermediate steps, then round only the final answer.

  • Small samples produce unstable percentages; compare counts as well as percentages.

Quick reference

Attention to Detail and Perceptual Accuracy

  • Transposition error: characters are reversed in order, such as 34 written as 43.

  • Check dates against a single format standard, such as YYYY-MM-DD or DD/MM/YYYY, to prevent day-month swaps.

  • Look-alike words such as affect/effect and principle/principal change meaning; verify against context.

  • Digit checks: compare each number against the source twice, once forward and once backward.

  • Initial and signature checks confirm authorization; missing or mismatched initials indicate an incomplete record.

  • Consistency check: names, dates, amounts, and reference numbers should match across all related fields.

  • Proofreading backward, from last word to first, helps detect spelling errors and omitted words by breaking expected flow.

  • Field completeness check: required fields with blank entries are exceptions requiring correction, not acceptable defaults.