CBCA flashcards
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- Audit definition per ISO 19011
- A systematic, independent and documented process for obtaining objective evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled.
- Audit criteria
- The set of policies, procedures, requirements or standards used as a reference against which objective evidence is compared to determine conformity during an audit.
- Audit evidence
- Records, statements of fact or other information relevant to the audit criteria that are verifiable and can be used by auditors to reach audit findings.
- Independence principle
- Auditors must be independent of the activity being audited wherever practicable and free from bias or conflict of interest throughout the audit process and reporting.
- Three audit types
- First-party audits are internal audits by the organisation; second-party audits examine suppliers or partners; third-party audits are performed by external certification bodies or regulators.
- Lead auditor responsibilities
- The lead auditor manages the audit, allocates work, represents the team with the client, resolves issues, and signs the audit report and its conclusions.
- Technical expert role
- A technical expert provides specialised knowledge or experience to the audit team but does not act as an auditor and carries no audit authority.
- Audit programme definition
- A set of one or more audits planned for a specific time frame and directed at a specific purpose, including schedules, resources, objectives and criteria.
- Risk-based audit frequency
- Audit frequency and depth are set by risk, so processes with higher impact, weaker audit history or recent change are audited more often.
- Audit scope statement
- Defines the boundaries of an audit, including organisational units, locations, processes, the time period covered and any stated limitations or exclusions.
- Audit plan contents
- Objectives, scope, criteria, dates, locations, team roles, sampling approach, documents to review and the schedule of audit activities for a single audit.
- Audit sampling risk
- Sampling examines less than the full population, so auditors must document the approach and accept that some nonconformities may go undetected.
- Programme risk inputs
- Inputs to a risk-based audit programme include BIA criticality, previous findings, incident and exercise results, organisational change and regulatory obligations.
- Opening meeting purpose
- Confirms the audit plan, scope, criteria, communication channels, roles and logistics with the auditee, and resolves objections before evidence collection begins.
- Evidence sources hierarchy
- Records and direct observation are stronger evidence than interview statements alone; auditors corroborate verbal statements with documents or with observed practice.
- Observation versus interview
- Observing an activity as actually performed gives evidence of real practice, while interviews give explanations; both are triangulated against records.
- Nonconformity definition
- A non-fulfilment of a requirement in the audit criteria, supported by objective evidence that the system or practice did not meet the stated requirement.
- BIA audit trail
- Auditors trace business impact analysis outputs into recovery priorities in plans, and verify that stated RTOs are supported by impact and dependency data.
- Exercise record review
- Exercise records should show objectives, scenario, participants, date, results and action items, and auditors verify those actions were tracked to closure.
- Evidence documentation rules
- Each finding cites the criterion and the evidence source, such as document identifier, date and interviewee role, so another auditor can verify the conclusion.
- Mandatory audit report contents
- Per ISO 19011, reports include audit objectives, scope, client and team, dates and locations, criteria, findings, conclusions and degree of fulfilment of criteria.
- Finding structure
- A well-written finding states the requirement, the evidence found and the resulting gap, so it is unambiguous, traceable and verifiable by the auditee.
- Major nonconformity
- A nonconformity affecting the capability of the management system to achieve its intended results, or a systemic failure of a required element of the standard.
- Correction versus corrective action
- Correction fixes the immediate observed problem; corrective action eliminates the root cause so that the nonconformity does not recur in future.
- Follow-up verification
- Auditors verify that corrective actions were implemented and effective before closing a finding, using evidence such as revised documents or completed exercise results.
- Audit conclusion
- The audit conclusion states overall conformity with the criteria, the effectiveness of the BCMS, and whether corrective action or further audit activity is required.
- RTO definition
- The recovery time objective is the target time set for resuming an activity or resource after disruption, and it must be shorter than the maximum tolerable period.
- MTPD definition
- The maximum tolerable period of disruption is the time by which unacceptable impacts to stakeholders would arise if the activity were not resumed.
- MBCO definition
- The minimum business continuity objective is the minimum level of products or services acceptable to the organisation and its stakeholders during a disruption.
- ISO 22301 clause 8 elements
- ISO 22301 clause 8 requires business impact analysis and risk assessment, continuity strategies and solutions, plans and procedures, an exercise programme and evaluation of continuity capability.
- Exercise programme requirement
- ISO 22301 requires a documented exercise programme that is planned, conducted, evaluated and used to improve continuity capability, with results fed into corrective action.
- Internal audit clause 9.2
- ISO 22301 clause 9.2 requires internal audits at planned intervals to determine whether the BCMS conforms to the organisation's own requirements and the standard, and is effectively implemented.