CCMP study materials
CCMP study resources

CCMP case studies

CCMP · Put your knowledge to work in context.

The Certified Change Management Professional® (CCMP®) is a credential for experienced change management practitioners, developed by the Association of Change Management Professionals® (ACMP®) and built on the Standard for Change Management©. ACMP describes it as the leading global credential for experienced practitioners, recognizing evidence of rigorous standards for experience, education, ethics, and continuing professional development. It is intended for people whose role includes change: change management professionals, project managers, human resources, training and communications staff, knowledge management and organizational development professionals, business transformation and IT/digital transformation leaders, continuous improvement and Six Sigma practitioners, and change management faculty. ACMP states that the program is developed consistent with ISO expectations for ANSI/ISO/IEC 17024, is grounded in a Job Task Analysis survey of what practitioners actually do, and is supported by a defined examination blueprint (Test Specifications) with structured item development, review, and standard-setting. The CCMP case studies are 5 cases and about 2,360 words.

1

Sponsor Departure Mid-ERP Rollout

Northline Components, a 450-employee manufacturer with three plants, is eight weeks into an 18-month ERP rollout. The CFO, who is executive sponsor, announced retirement effective in 30 days.

538 words, about 3 min
2

Clinic Merger Culture Clash

Two community health clinics have merged into one organization with 200 staff. The urban clinic serves uninsured patients and has an informal, relationship-driven culture.

481 words, about 2 min
3

Budget Cut Mid-Implementation

A state human services agency is implementing a new case management system for 1,200 employees across 12 regional offices. Midway through the project, the legislature cuts the implementation budget by 20 percent.

465 words, about 2 min
4

Agile Transformation Pacing

A 300-person software company is moving from waterfall to agile. Twelve product teams exist; four already use Scrum, while eight run traditional stage-gate projects.

451 words, about 2 min
5

University Performance Management

A public university with 800 faculty is replacing narrative performance reviews with a goal-and-rating system. The provost announced the change at a town hall without consulting the faculty senate.

425 words, about 2 min