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CCS (Customs & Trade Compliance Certifications) cheat sheet

CCS · Keep the key ideas within reach.

Quick reference

Coding Knowledge and Skills

  • ICD-10-CM conventions: the Tabular List is the index's authority; an Excludes1 note means the two codes are never reported together, while Excludes2 means the second condition may be reported if present and documented.

  • Placeholder X is required only when a code is exactly six characters and a seventh character is needed; it is never used as a filler in the outpatient diagnosis code set.

  • ICD-10-PCS codes are built from seven characters (section, body system, root operation, body part, approach, device, qualifier); the root operation, not the procedure name, drives code selection.

  • CPT modifier 25 applies to a significant, separately identifiable E/M service on the same day as a procedure or other service; modifier 59/ X{EPSU} addresses distinct procedural services, not E/M.

  • Global surgical package: 0-day = minor procedure (only the day of service), 10-day = minor procedure with follow-up, 90-day = major procedure; E/M on the same day as a 0-day procedure is separately payable only if a modifier is appropriate.

  • HCPCS Level II codes (A-V, J, Q, etc.) are used for drugs, supplies, and services not represented in CPT; CPT Category III codes are temporary tracking codes for emerging technology.

  • E/M level selection under 2021+ office/outpatient guidelines uses medical decision making (problems, data, risk) or total time on the date of the encounter, not the 1995/1997 key components.

  • Coding queries must be non-leading and ask for a specific clinical clarification (e.g., "Is this acute or chronic?") without suggesting the diagnosis or code.

Quick reference

Data Content, Structure, and Standards

  • Data elements have five attributes: definition, allowable values, data type (numeric, alphanumeric, date, etc.), field length, and format; each must be specified to make a data dictionary useful.

  • HL7 v2.x messages are pipe-delimited with segment IDs (MSH, PID, PV1, OBX); HL7 FHIR uses RESTful resources (Patient, Encounter, Observation) and is the current interoperability standard for exchange.

  • SNOMED CT is a comprehensive clinical terminology for EHR documentation; LOINC identifies laboratory and clinical observations; RxNorm normalizes medications; ICD-10-CM classifies diagnoses for reporting.

  • Data quality dimensions: accuracy, completeness, consistency, timeliness, precision, and definition; data integrity failures are identified by comparing source documents to the database.

  • DICOM governs medical imaging storage and transmission; PACS archives images; the imaging report and the image set are distinct data assets.

  • HEDIS measures use administrative (claims) and hybrid (medical record) data; the measurement year and continuous enrollment criteria must be confirmed before reporting a rate.

  • A data dictionary should include the data element name, definition, source system, owner, and allowable values; a data model shows the relationships between entities.

  • Health data standards are maintained by SDOs: HL7 (messaging and FHIR), ANSI/ASC X12 (claims and eligibility transactions), NCPDP (pharmacy claims), and ISO/TC 215 (international health informatics).

Quick reference

Information Governance

  • Information governance is the accountability framework for how data is created, used, retained, and disposed; it is distinct from data management, which executes the controls.

  • The AHIMA information governance principles include accountability, transparency, integrity, protection, compliance, availability, retention, and disposition.

  • Legal health record is the record the organization designates as the official business record; the designated record set under HIPAA is what the patient has a right to access, amend, and receive an accounting of disclosures for.

  • Retention schedules must reflect federal and state requirements plus statutes of limitation; the longest applicable retention period controls, and litigation holds suspend routine destruction.

  • A record is the complete set of information about a patient encounter; a data element is the smallest unit of information; data stewardship assigns responsibility for a domain to a named individual.

  • Release of information requires a valid authorization with patient identifier, purpose, date, expiration, signature, and right to revoke; psychotherapy notes require a separate authorization.

  • Minimum necessary applies to uses and disclosures for payment and operations, but not to treatment, disclosures to the patient, or disclosures required by law.

  • A legal hold (litigation hold) overrides the retention schedule; destruction must be documented, and destruction of records under hold is a serious compliance breach.

Quick reference

Revenue Cycle Management

  • Revenue cycle sequence: scheduling/registration, eligibility and benefits verification, coding and charge capture, claim submission, payer adjudication, remittance posting, denial management, and patient collections.

  • Charge capture must reconcile charges to the procedure and supply documentation; missed charges are identified by comparing the chargemaster to the clinical record.

  • Clean claim rate = claims accepted on first submission ÷ total claims submitted; first-pass denial rate = initial denials ÷ total claims; both are standard revenue cycle KPIs.

  • Denial management requires root-cause categories: registration/eligibility, coding, authorization, medical necessity, and timely filing; each category has a distinct corrective action.

  • Days in accounts receivable (A/R) = (total A/R ÷ total charges) × days in period; a lower value generally indicates faster cash collection.

  • The chargemaster must be reviewed at least annually; it links CPT/HCPCS, revenue codes, and charges and is a compliance-sensitive document.

  • Under the No Surprises Act and price transparency rules, hospitals must publish standard charges and provide good-faith estimates to uninsured or self-pay patients on request.

  • Coordination of benefits determines primary versus secondary payer; the birthday rule applies to dependent children of parents with separate plans, with exceptions for court orders.

Quick reference

Compliance and Regulatory

  • The seven elements of an effective compliance program: written policies, compliance officer and committee, training and education, communication lines, auditing and monitoring, discipline, and corrective action.

  • The False Claims Act imposes liability for knowingly presenting false claims; qui tam (whistleblower) suits allow private parties to sue on the government's behalf and share in recoveries.

  • The Anti-Kickback Statute prohibits remuneration for referrals of federally payable items or services; the Stark Law prohibits physician self-referral for designated health services, with the exception that Stark is strict liability and does not require intent.

  • The OIG Work Plan and the OIG Compliance Program Guidance identify audit targets; the OIG's Self-Disclosure Protocol is a route for voluntary disclosure of potential fraud.

  • HIPAA Security Rule requires administrative, physical, and technical safeguards; the Privacy Rule governs uses and disclosures; the Breach Notification Rule requires notification within 60 days of discovery.

  • The minimum necessary standard, the accounting of disclosures, and the right to request restrictions and amendments are patient rights under HIPAA.

  • Coding audits should use a statistically valid sample and a defined error rate; documentation must support the code, and a query must be resolved before the claim is submitted.

  • The Civil Monetary Penalties Law and the Physician Payments Sunshine Act (Open Payments) are separate from the FCA; Sunshine requires reporting of transfers of value to physicians and teaching hospitals.

Quick reference

Data Analytics and Informatics

  • Descriptive analytics summarizes what happened (rates, counts); diagnostic explains why; predictive forecasts; prescriptive recommends action; the analytics maturity model moves through these stages.

  • Sensitivity = TP / (TP + FN); specificity = TN / (TN + FP); PPV = TP / (TP + FP); NPV = TN / (TN + FN); prevalence affects PPV and NPV but not sensitivity or specificity.

  • Incidence measures new cases over a period; prevalence measures all existing cases at a point or period; crude rates are unadjusted, and age/sex adjustment allows fair comparison across populations.

  • A control chart distinguishes common-cause variation from special-cause variation; a run of seven or more points on one side of the mean signals special cause.

  • Standardized mortality ratio (SMR) = observed deaths ÷ expected deaths; a value above 1 indicates more deaths than expected.

  • Risk adjustment (e.g., HCC models) uses diagnoses to predict cost and outcomes; documentation and coding completeness directly affect the risk score.

  • Data visualization should match the chart to the data: line charts for trends over time, bar charts for categorical comparison, scatter plots for correlation, and avoid pie charts for many categories.

  • A population health registry uses inclusion criteria, a denominator, and a numerator; measure specification must state the measurement period and exclusions.

Quick reference

Leadership and Management

  • Change management models: Lewin (unfreeze, change, refreeze), Kotter's eight steps, and the ADKAR model (awareness, desire, knowledge, ability, reinforcement).

  • SMART goals are specific, measurable, achievable, relevant, and time-bound; a project charter defines scope, sponsor, and success criteria.

  • A RACI matrix assigns responsibility: responsible (does the work), accountable (owns the outcome), consulted, and informed.

  • Budget variance = actual − budgeted; a favorable variance lowers cost or raises revenue relative to plan, and the sign convention must be stated explicitly.

  • FTE calculation: annual productive hours per FTE ÷ total hours needed = FTEs required; productive hours exclude paid time off and holidays.

  • Staffing benchmarks (e.g., coding productivity of charts per hour) must be adjusted for case mix, EHR, and coder experience before comparison.

  • A SWOT analysis identifies internal strengths and weaknesses and external opportunities and threats; it informs strategy but does not itself set priorities.

  • Key performance indicators should be few, tied to strategy, and reviewed on a defined cadence; dashboards should show trend and target, not a single point.

Quick reference

Health Law and Ethics

  • HIPAA Privacy Rule permits disclosure for treatment, payment, and health care operations without authorization; other uses require a valid authorization unless an exception applies.

  • The HIPAA Security Rule applies to electronic protected health information and requires risk analysis, access controls, audit controls, and encryption or equivalent safeguards.

  • The HITECH Act extended HIPAA to business associates and strengthened breach notification and enforcement penalties.

  • Informed consent requires capacity, disclosure of risks and alternatives, voluntariness, and the patient's decision; it is a process, not a signature.

  • The AHIMA Code of Ethics obliges HIM professionals to protect privacy and confidentiality, ensure data integrity, and avoid conflicts of interest.

  • EMTALA requires a medical screening examination and stabilization for anyone presenting to an emergency department, regardless of insurance or ability to pay.

  • The 42 CFR Part 2 rules for substance use disorder records are stricter than HIPAA; redisclosure requires specific patient consent.

  • Ethical decision-making frameworks (e.g., the four principles: autonomy, beneficence, nonmaleficence, justice) guide resolution of conflicts between patient rights and organizational duties.