CGOA exam-day guide
CGOA · Prepare for the day ahead.
Your checklist
Government-issued photo ID
Bring the original, unexpired ID with signature and photo (passport or driver's license). The name must match your registration exactly. Confirm with the provider which ID forms are accepted and whether a secondary ID is required.
Exam appointment confirmation
Have your confirmation email or scheduling receipt available (printed or on your phone) showing test date, time, and location or online proctoring link.
Testing-center or proctoring login details
For online proctoring, know your username, password, and any required check-in code. For a test center, know the address and parking/transit plan. Confirm with the provider how check-in works.
Acceptable calculator (if permitted)
Confirm with the provider whether a calculator is allowed, which models are approved, and whether an on-screen calculator is provided. Do not assume a personal calculator is permitted.
Scratch paper and writing instrument policy
Many providers supply scratch paper and pencil and prohibit bringing your own. Confirm with the provider what is allowed; if you bring your own, expect it to be inspected or stored.
Comfort items for a long sitting
Layered clothing (testing rooms can be cold), water in a clear container if permitted, and any medication you may need. Confirm with the provider whether drinks, snacks, or medication are allowed at your seat.
Review logistics for breaks and timing
Know the total appointment time, number of questions, and whether breaks are scheduled or optional. Confirm with the provider whether breaks stop the clock and what items you can access during breaks.
Plan for secure storage of personal items
Phones, smartwatches, notes, and bags are typically not allowed in the testing room. Confirm with the provider what storage is available and what must be left at home or in your car.
Backup plan for technology (online proctoring)
If testing remotely, test your computer, camera, microphone, and internet in advance. Have a phone number for technical support and a backup internet option (hotspot). Confirm with the provider the system requirements and support contact.
Arrival time and check-in buffer
Arrive earlier than your appointment to allow for ID checks and security screening. Confirm with the provider the recommended arrival time and the late-arrival policy.
Accessibility or accommodation confirmation
If you requested accommodations (extra time, separate room, screen reader, etc.), bring your approval letter or confirmation. Confirm with the provider that accommodations are linked to your appointment.
Emergency contact and provider phone number
Save the provider's candidate services phone number in case of illness, delay, or technical failure. Confirm with the provider the correct number and hours.
Plan the day
Confirm your appointment details: date, time, location or proctoring link, and any check-in instructions. Verify your ID name matches your registration. Re-read the provider's candidate handbook for rules on calculators, notes, breaks, and prohibited items. Do a final content review focused on weak areas and the exam blueprint; stop learning new material. Prepare your bag with ID, confirmation, and allowed comfort items. If testing online, run the system check and test your camera, microphone, and internet. Get consistent sleep.
Do a light review only: key formulas, frameworks, and a few practice questions to stay sharp. Avoid cramming new topics. Pack your bag and lay out clothes. Confirm your travel plan and set two alarms. For online proctoring, clear your desk area and confirm the room meets requirements (quiet, private, well-lit, no prohibited materials). Eat a normal dinner and avoid excessive caffeine or alcohol. Aim for a full night's sleep.
Eat a normal meal and hydrate moderately. Avoid heavy caffeine if it makes you jittery. Leave with extra time for traffic or check-in. Bring only allowed items; leave notes, smartwatches, and phones stored as required. At the test center, follow staff instructions for ID check and security screening. For online proctoring, log in early, complete the room scan, and keep your phone nearby only if the provider allows it for support.
Read each question carefully and watch for qualifiers like 'best', 'most likely', or 'except'. Answer every question; there is usually no penalty for guessing. Use scratch paper to note key facts or calculations. If a question stalls you, flag it and move on; return later if time permits. Keep an eye on the clock and pace yourself based on the number of questions. Take scheduled breaks if allowed, but be aware of whether the clock stops. If a technical problem occurs during online proctoring, pause and contact support immediately; do not troubleshoot silently.
Rules to check
Bring original, unexpired government-issued photo ID with signature; the name must match your registration exactly. Confirm with the provider which IDs are accepted and whether a secondary ID is required.
Follow all instructions from test-center staff or the proctor. Do not communicate with other candidates during the test, and do not attempt to view others' screens or materials.
Prohibited items typically include phones, smartwatches, notes, books, and bags in the testing room. Confirm with the provider the full list and the storage policy before you arrive.
Breaks: confirm with the provider whether breaks are scheduled or optional, whether the clock stops, and what you may access during breaks. Unauthorized breaks may not be allowed.
Scoring: confirm with the provider how the exam is scored, whether there is a penalty for incorrect answers, and how results are reported. Do not assume a guess penalty either way.
If you need to reschedule or cancel, follow the provider's policy and deadlines. Confirm with the provider the fees and time windows; do not assume a refund or free reschedule.
Report any testing irregularity (technical failure, distraction, illness) to the proctor or support immediately and ask for documentation. Follow the provider's process for filing a report.
Do not bring or use unauthorized aids, and do not share exam content. Attempting to remove materials or reproduce questions violates exam rules and may void your result.