CHP-SW study materials
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CHP-SW cheat sheet

CHP-SW · Keep the key ideas within reach.

Quick reference

Hospice & Palliative Care

  • Hospice eligibility under the Medicare hospice benefit requires a prognosis of 6 months or less if the disease runs its normal course, plus election of palliative rather than curative intent and a signed election statement.

  • Palliative care differs from hospice in three testable ways: it may begin at diagnosis, it may be delivered alongside disease-directed treatment, and it is not restricted to a 6-month prognosis.

  • Four levels of hospice care: routine home care, continuous home care (at least 8 of 24 hours by a nurse or aide for crisis management), general inpatient care for uncontrolled symptoms, and respite care (up to 5 consecutive days per benefit period).

  • Hospice interdisciplinary team core members: physician, registered nurse, social worker, chaplain or counselor, and trained volunteers; the social worker's scope covers psychosocial assessment, counseling, resource linkage, and advance care planning support.

  • Total pain (Saunders) has physical, psychological, social, and spiritual dimensions; assessment must screen all four because unrelieved suffering in one domain can present as refractory physical pain.

  • Standard opioid step ladder logic: non-opioid for mild pain, weak opioid for moderate, strong opioid for severe; adjuvant drugs (gabapentinoids, corticosteroids, antidepressants) treat neuropathic or bone pain without replacing analgesics.

  • Bereavement support is a mandated hospice service: a bereavement plan must be in place before death, with at least one contact to the family within a defined post-death period and follow-up for up to 13 months.

  • A living will documents treatment preferences; a durable power of attorney for health care names a decision-maker; a POLST/MOLST is a portable medical order signed by a clinician and applies to seriously ill patients across settings.

Quick reference

Hospice & Palliative Care (continued)

  • Common non-pain symptoms and first-line approaches: dyspnea (opioids, oxygen only if hypoxemic, fan/airflow), nausea (haloperidol, metoclopramide, ondansetron by presumed mechanism), constipation (bowel regimen with any opioid), terminal secretions (anticholinergics, repositioning).

  • Delirium at end of life is often reversible; screen for causes such as urinary retention, constipation, dehydration, infection, and medications before labeling it terminal agitation.

  • Advance care planning conversations should establish the patient's values and goals first, then translate them into specific treatment decisions and document the surrogate decision-maker.

  • Grief versus depression: grief comes in waves, is triggered by reminders, and preserves self-esteem; depression is persistent, pervasive, and includes worthlessness, guilt, and anhedonia.

  • Hospice revocation is the patient's right at any time; live discharge (revocation or decertification) requires discharge planning, medication reconciliation, and coordination with community providers.

  • Withdrawal of life-sustaining treatment is legally and ethically distinct from euthanasia or assisted dying; the intent is to remove burdensome treatment and allow the underlying disease to take its course.

  • Cultural humility in end-of-life care includes asking about preferred decision-making style, who should be told the diagnosis, and rituals around death rather than assuming individual autonomy.

Quick reference

Hospice & Palliative Care (continued 2)

  • Prognostic tools commonly cited: Palliative Performance Scale (PPS), Karnofsky Performance Status, and FAST staging for dementia; declining PPS plus weight loss and functional dependence supports a 6-month prognosis.

  • Opioid safety essentials: assess sedation and respiratory rate after initiation or dose change, co-prescribe naloxone when risk is high, and use equianalgesic conversion tables with a reduction for incomplete cross-tolerance (commonly 25-50%).

  • Psychosocial assessment domains in hospice social work: insurance and financial strain, caregiver burden and capacity, housing and safety, family conflict, spiritual distress, and risk of complicated grief.

  • Self-determination and confidentiality: the social worker shares information with the interdisciplinary team on a need-to-know basis and must obtain consent before releasing records to family members not authorized by the patient.

  • Hospice benefit periods: two 90-day periods followed by unlimited 60-day periods, each requiring recertification; a face-to-face encounter by a hospice physician or nurse practitioner is required before the third and later periods.

  • Documentation of psychosocial services should record the assessed problem, the intervention delivered, the patient or family response, and the plan for follow-up, not just that a visit occurred.

Quick reference

Hospice & Palliative Care (continued 3)

  • Pediatric hospice and palliative care considerations: developmentally appropriate communication, involvement of parents as surrogate decision-makers, sibling support, and school re-entry planning.

  • Signs of imminent dying (hours to days): mottling, cool extremities, decreased urine output, Cheyne-Stokes respirations, terminal secretions, and decreased level of consciousness; these should be explained to families as expected rather than alarming.

  • Ethical principles applied at end of life: autonomy (patient's wishes), beneficence (relieve suffering), nonmaleficence (avoid burdensome treatment), justice (equitable access), and veracity (honest prognostic disclosure).

  • Interdisciplinary team conflict is resolved by returning to the patient's stated goals; ethics consultation is indicated when goals are unclear or surrogates and clinicians disagree.

  • Referral triggers for palliative care consultation: uncontrolled symptoms, frequent hospitalizations, serious illness with uncertain prognosis, caregiver distress, and unmet goals-of-care discussion.

  • Quality measures in hospice include pain and symptom screening at admission, comprehensive assessment within 5 days, and timely bereavement contact; familiarity with these supports audit and quality improvement work.

Quick reference

Hospice & Palliative Care (continued 4)

  • Communication frameworks: SPIKES for breaking bad news (Setting, Perception, Invitation, Knowledge, Empathy, Strategy/Summary) and NURSE for responding to emotion (Name, Understand, Respect, Support, Explore).

  • Ask-Tell-Ask elicits what the patient already understands before giving information, reducing mismatch between clinician and patient prognostic awareness.

  • Surrogate decision-making standards: substituted judgment (what the patient would have wanted) is preferred over best interests (what a reasonable person would choose) when the patient's values are known.

  • Hospice aide services are for personal care only and must be delivered under a plan of care supervised by a registered nurse; the social worker coordinates but does not supervise clinical care.

  • Medicare hospice covers medications, medical equipment, and supplies related to the terminal diagnosis; unrelated treatments are billed outside the hospice benefit and require coordination.

  • Signs of caregiver burnout: exhaustion, resentment, withdrawal, declining own health, and neglect risk; interventions include respite care, support groups, and caregiver education.

Quick reference

Hospice & Palliative Care (continued 5)

  • Spiritual assessment tools such as FICA (Faith, Importance, Community, Address in care) structure a brief, reproducible spiritual history that the social worker can complete and refer onward.

  • Grief models: Kubler-Ross stages (denial, anger, bargaining, depression, acceptance) describe reactions, not a required sequence; Worden's tasks (accept reality, process pain, adjust, relocate the relationship) guide bereavement intervention.

  • Complicated or prolonged grief is flagged by persistent yearning, functional impairment beyond 12 months in adults, identity disruption, and avoidance; refer to specialized bereavement services.

  • Children's grief responses vary by developmental stage: preschoolers see death as temporary, school-age children may ask concrete questions and blame themselves, adolescents may show risk-taking or withdrawal.

  • Confidentiality limits: imminent risk of harm to self or others, suspected abuse or neglect of a child or vulnerable adult, and court order override patient confidentiality and require disclosure and reporting.

  • Hospice social work advocacy includes helping patients appeal denials, access Medicaid or VA benefits, and secure legal documents such as guardianship or advance directives when capacity is declining.

Quick reference

Hospice & Palliative Care (continued 6)

  • Capacity assessment is decision-specific: a patient may lack capacity for complex surgery but retain capacity to choose a surrogate or refuse a specific treatment; formal capacity evaluation is a clinical, not legal, determination.

  • Delirium versus dementia versus depression: delirium has acute onset and fluctuating attention; dementia is chronic and progressive; depression shows low mood and anhedonia with preserved attention.

  • Symptom assessment scales: numeric rating scale for pain, Edmonton Symptom Assessment System for multiple symptoms, and the Palliative Performance Scale for function; document scores to track response.

  • Infection control and safety in home hospice include medication lockboxes, sharps disposal, oxygen fire precautions, and fall risk assessment in the home environment.

  • Cultural and religious practices around dying may include fasting, specific positioning, prayer schedules, and mourning rituals; the plan of care should accommodate them where safe.

  • Interdisciplinary team meetings should review the plan of care, update goals, address family conflict, and document changes in the patient's condition and the social worker's interventions.

Quick reference

Hospice & Palliative Care (continued 7)

  • Discharge from hospice to a hospital or other setting requires a written discharge plan, patient and family education, and communication with the receiving facility; the patient retains the right to re-elect hospice later.

  • Hospice eligibility for non-cancer diagnoses: end-stage heart failure (NYHA class IV, ejection fraction low, repeated hospitalizations), COPD (severe dyspnea, oxygen dependence, weight loss), and dementia (FAST stage 7, dependence in all ADLs, incontinence).

  • Medicare hospice election requires the patient to waive curative treatment for the terminal diagnosis but does not waive treatment for unrelated conditions; the social worker should clarify this distinction to families.

  • Family meetings should include the patient when possible, use plain language, summarize decisions, and assign follow-up responsibilities to a named team member.

  • Documentation of goals-of-care conversations should include who participated, what was discussed, the patient's stated values and preferences, and the surrogate's understanding.

  • Crisis intervention in hospice: assess safety, mobilize the team, provide concrete resources, and follow up within a defined time frame; document the crisis, interventions, and outcome.

Quick reference

Hospice & Palliative Care (continued 8)

  • Opioid equianalgesic anchors: oral morphine 30 mg is approximately equal to oral oxycodone 20 mg, oral hydromorphone 6 mg, and IV morphine 10 mg; always verify with a current reference before converting.

  • Naloxone reversal: titrate small doses to restore respiratory rate without fully reversing analgesia, and monitor for re-sedation because opioid half-life may exceed naloxone's.

  • Terminal agitation versus pain: treat reversible causes first, then consider antipsychotics or benzodiazepines; benzodiazepines can worsen delirium and should not be the default for agitation.

  • Hospice volunteer services are a required benefit component and may include companionship, respite for caregivers, and errands; the social worker often coordinates volunteer assignments.

  • Insurance and access barriers: Medicare hospice benefit, Medicaid hospice coverage (varies by state), VA hospice, and private insurance; the social worker helps patients understand coverage limits and appeals.

  • Professional boundaries in home-based hospice: avoid dual relationships, accept no gifts of significant value, and document any boundary concerns with the supervisor.

Quick reference

Hospice & Palliative Care (continued 9)

  • Family systems theory: the patient's illness affects the whole family; assessment should map roles, communication patterns, and the primary caregiver's support network.

  • Narrative and legacy work (life review, memory books, letters) can reduce existential distress and support bereavement for survivors.

  • Hospice social workers must know state-specific reporting duties for elder abuse, child abuse, and neglect, plus mandatory reporting timelines.

  • Interpreter use: use qualified medical interpreters, not family members, for goals-of-care and consent discussions; document the interpreter's name and language.

  • Referral to palliative care does not require stopping disease-directed therapy; this is a frequent source of family confusion and should be clarified explicitly.

  • Supervision and self-care: hospice social workers should have access to clinical supervision and debriefing after deaths, especially in high-volume caseloads.

Quick reference

Hospice & Palliative Care (continued 10)

  • Prognosis communication should be framed as ranges and uncertainty, checked for understanding, and paired with a plan for what will be done next, not delivered as a single number.

  • Advance directive completion barriers include health literacy, cultural mistrust, family conflict, and fear; interventions include plain-language tools, trusted messengers, and repeated conversations.

  • Hospice quality reporting includes the Hospice Item Set and CAHPS hospice survey; social workers contribute to symptom screening and care planning documentation.

  • Pain assessment in patients with dementia or delirium relies on behavioral indicators such as grimacing, guarding, restlessness, and vocalization; use a validated tool such as PAINAD.

  • Withdrawal of artificial nutrition and hydration is ethically permissible when burdens outweigh benefits; the social worker supports family understanding of the dying process and symptom management.

  • Post-death tasks: notify the family, provide bereavement resources, retrieve equipment, close the record, and schedule bereavement follow-up contacts.

Quick reference

Hospice & Palliative Care (continued 11)

  • Hospice team roles: medical director oversees medical care, RN case manager coordinates care, social worker addresses psychosocial and financial needs, chaplain addresses spiritual needs, and aide provides personal care.

  • Ethical distinction between withholding and withdrawing treatment: most frameworks treat them as morally equivalent when the burdens outweigh benefits and the patient or surrogate consents.

  • Palliative sedation for refractory symptoms requires informed consent, interdisciplinary agreement, and documentation; it is distinct from euthanasia because the intent is symptom relief.

  • Cultural competence includes awareness of one's own biases, curiosity about the patient's worldview, and willingness to adapt communication style and decision-making processes.

  • Crisis of conscience or moral distress in hospice staff should be addressed through ethics consultation, supervision, and team debriefing rather than left unspoken.

  • Medicare hospice recertification requires a physician narrative and, for the third benefit period and later, a face-to-face encounter; documentation errors are a common audit finding.

Quick reference

Hospice & Palliative Care (continued 12)

  • Symptom management at end of life prioritizes comfort: treat dyspnea with opioids, dry mouth with oral care, and pain with scheduled analgesics; avoid unnecessary monitoring and burdensome tests.

  • Family education about the dying process reduces fear and calls to the team; explain what to expect, what to do, and whom to call.

  • Grief support should be tailored to the survivor's risk: prior mental health history, sudden death, multiple losses, and poor social support increase risk for complicated grief.

  • Hospice social workers should know how to complete a psychosocial assessment that addresses strengths, resources, and the patient's own goals, not only deficits.

  • Interdisciplinary collaboration requires clear role boundaries and mutual respect; the social worker does not make medical decisions but contributes psychosocial expertise to the plan.

  • Reimbursement and documentation: services must be medically necessary, tied to the terminal diagnosis, and documented in the plan of care to support billing and quality reporting.

Quick reference

Hospice & Palliative Care (continued 13)

  • Pediatric palliative care emphasizes concurrent curative and comfort care, family-centered decision-making, and long-term bereavement support for siblings and parents.

  • Cultural and linguistic access: Title VI requires language access services; the social worker should arrange interpretation and translated materials for consent and care planning.

  • Safety planning in hospice includes assessing for intimate partner violence, elder abuse, and financial exploitation, and connecting patients with adult protective services when indicated.

  • Hospice eligibility for stroke and coma: coma with abnormal brainstem reflexes, or stroke with poor functional status and poor nutritional intake, may support a 6-month prognosis.

  • Documentation of a family meeting should record attendees, the patient's stated goals, decisions made, disagreements, and the plan for follow-up communication.

  • Professional development: hospice social workers should stay current on state licensing, continuing education, and Medicare Conditions of Participation updates.

Quick reference

Hospice & Palliative Care (continued 14)

  • Goals-of-care conversations should be revisited after any change in condition, hospitalization, or family request; documentation should reflect the date and participants.

  • Hospice social workers should know the difference between hospice and palliative care and be able to explain it in plain language to patients and families.

  • Symptom assessment should include the patient's own goals and priorities, not just clinician-rated severity, to align treatment with what matters most.

  • Cultural humility includes recognizing that some patients prefer family-centered decision-making over individual autonomy, and adapting the process accordingly.

  • Hospice team communication should be timely, closed-loop, and documented, especially for changes in condition, safety concerns, and family conflict.

  • Bereavement risk assessment should be completed before death when possible, so support can begin early for high-risk survivors.

Quick reference

Hospice & Palliative Care (continued 15)

  • Ethical principle of double effect: an action with a good intended effect (relief of suffering) and a foreseeable bad effect (respiratory depression) may be permissible if the bad effect is not the means to the good effect and is proportionate.

  • Informed consent for hospice includes explaining the benefit, the option to revoke, the interdisciplinary services, and the coverage of medications and equipment related to the terminal diagnosis.

  • Hospice social workers should be familiar with community resources: Meals on Wheels, transportation, caregiver support groups, faith communities, and legal aid.

  • Documentation should be objective, timely, and specific: record quotes when relevant, describe observed behavior, and avoid conclusory language.

  • Interdisciplinary team meetings should include a review of the bereavement plan for families at risk and a plan for follow-up after death.

  • Quality improvement in hospice includes tracking symptom scores, family satisfaction, and bereavement outcomes to identify gaps and improve care.

Quick reference

Hospice & Palliative Care (continued 16)

  • Hospice social workers should know the signs of imminent death and be able to educate families, reducing panic and unnecessary emergency calls.

  • Caregiver assessment should include physical and emotional capacity, financial resources, and willingness, because caregiver burnout is a leading cause of hospitalization at end of life.

  • Cultural and spiritual needs should be documented in the plan of care and communicated to the team, including dietary, ritual, and modesty preferences.

  • Hospice social workers should advocate for patients who lack decision-making capacity by helping identify a surrogate and ensuring the surrogate understands the patient's values.

  • Documentation of psychosocial interventions should link the intervention to the identified problem and the patient or family response, supporting quality and continuity.

  • Professional self-care and supervision are essential in hospice work because cumulative grief and moral distress can impair judgment and compassion.

Quick reference

Hospice & Palliative Care (continued 17)

  • Hospice eligibility for ALS: rapid progression, critically impaired breathing capacity, and severe nutritional deficit may support a 6-month prognosis; the social worker coordinates with neurology and palliative care.

  • Hospice eligibility for renal disease: patients who decline dialysis or have stopped dialysis and meet functional decline criteria may be eligible for hospice.

  • Hospice social workers should know how to complete a psychosocial assessment that addresses the patient's understanding of the illness, goals, supports, and barriers to care.

  • Family meetings should be scheduled proactively, not only in crisis, to build trust and reduce conflict at the end of life.

  • Hospice social workers should be familiar with the Medicare hospice Conditions of Participation, including the requirement for an interdisciplinary team and a plan of care.

  • Documentation should reflect the patient's voice and preferences, not only the clinician's interpretation, to support person-centered care.

Quick reference

Hospice & Palliative Care (continued 18)

  • Hospice social workers should know the difference between grief and depression and be able to screen for depression using validated tools such as the PHQ-9, adapting for somatic symptoms.

  • Cultural and religious beliefs about death and dying should be explored with curiosity and documented, so the team can provide respectful care.

  • Hospice social workers should be prepared to support families through the dying process, including explaining what to expect and how to provide comfort.

  • Hospice social workers should know how to access emergency resources, including crisis lines, protective services, and after-hours hospice support.

  • Documentation should be completed in a timely manner and reflect the patient's goals, the interventions provided, and the plan for follow-up.

  • Professional boundaries should be maintained in home-based care, including avoiding dual relationships and accepting no gifts of significant value.

Quick reference

Hospice & Palliative Care (continued 19)

  • Hospice social workers should know the signs of caregiver burnout and be able to intervene with respite care, support groups, and education.

  • Hospice social workers should be familiar with advance directives, including living wills, durable power of attorney for health care, and POLST/MOLST forms.

  • Hospice social workers should know how to facilitate goals-of-care conversations using frameworks such as SPIKES and NURSE.

  • Hospice social workers should be able to explain the difference between hospice and palliative care in plain language.

  • Hospice social workers should know how to document psychosocial assessments and interventions in a way that supports quality and continuity of care.

  • Hospice social workers should be familiar with community resources and how to connect patients and families to them.

Quick reference

Hospice & Palliative Care (continued 20)

  • Hospice social workers should know the ethical principles that guide end-of-life care, including autonomy, beneficence, nonmaleficence, justice, and veracity.

  • Hospice social workers should be familiar with the concept of total pain and be able to assess all four domains.

  • Hospice social workers should know how to screen for delirium and differentiate it from dementia and depression.

  • Hospice social workers should be able to support families through the dying process and bereavement.

  • Hospice social workers should know how to access supervision and debriefing after deaths.

  • Hospice social workers should stay current on state licensing and Medicare Conditions of Participation.

Quick reference

Hospice & Palliative Care (continued 21)

  • Hospice social workers should know the difference between withholding and withdrawing treatment and be able to support families through these decisions.

  • Hospice social workers should be familiar with the principle of double effect and its application to symptom management at end of life.

  • Hospice social workers should know how to facilitate family meetings and document decisions.

  • Hospice social workers should be able to explain hospice eligibility and the option to revoke the benefit.

  • Hospice social workers should know how to coordinate with community providers and ensure continuity of care.

  • Hospice social workers should be familiar with quality measures and documentation requirements.

Quick reference

Hospice & Palliative Care (continued 22)

  • Hospice social workers should know the signs of imminent death and be able to educate families.

  • Hospice social workers should be able to assess caregiver capacity and intervene to prevent burnout.

  • Hospice social workers should know how to support cultural and spiritual needs at end of life.

  • Hospice social workers should be able to advocate for patients who lack decision-making capacity.

  • Hospice social workers should document psychosocial interventions linked to identified problems and responses.

  • Hospice social workers should prioritize self-care and supervision to manage cumulative grief.

Quick reference

Hospice & Palliative Care (continued 23)

  • Hospice social workers should know the eligibility criteria for non-cancer diagnoses, including heart failure, COPD, dementia, ALS, and renal disease.

  • Hospice social workers should be familiar with the Medicare hospice benefit periods and recertification requirements.

  • Hospice social workers should know how to help patients appeal denials and access Medicaid or VA benefits.

  • Hospice social workers should be able to explain the difference between hospice and palliative care and the option to revoke hospice.

  • Hospice social workers should know how to document goals-of-care conversations and family meetings.

  • Hospice social workers should be familiar with crisis intervention and safety planning in hospice.

Quick reference

Hospice & Palliative Care (continued 24)

  • Hospice social workers should know the ethical and legal distinctions between withdrawal of treatment, palliative sedation, and euthanasia.

  • Hospice social workers should be able to support families through complicated grief and refer to specialized services.

  • Hospice social workers should know how to use qualified medical interpreters for goals-of-care and consent discussions.

  • Hospice social workers should be familiar with mandatory reporting duties for abuse and neglect.

  • Hospice social workers should know how to coordinate volunteer services and respite care.

  • Hospice social workers should stay current on Medicare Conditions of Participation and state licensing requirements.

Quick reference

Hospice & Palliative Care (continued 25)

  • Hospice social workers should know the difference between grief and depression and be able to screen for depression.

  • Hospice social workers should be able to support families through the dying process and bereavement.

  • Hospice social workers should know how to access emergency resources and after-hours support.

  • Hospice social workers should maintain professional boundaries in home-based care.

  • Hospice social workers should document timely and objectively to support quality and continuity.

  • Hospice social workers should prioritize self-care and supervision to manage cumulative grief.

Quick reference

Hospice & Palliative Care (continued 26)

  • Hospice social workers should know the signs of caregiver burnout and be able to intervene with respite care, support groups, and education.

  • Hospice social workers should be familiar with advance directives and how to facilitate their completion.

  • Hospice social workers should know how to facilitate goals-of-care conversations using frameworks such as SPIKES and NURSE.

  • Hospice social workers should be able to explain the difference between hospice and palliative care in plain language.

  • Hospice social workers should know how to document psychosocial assessments and interventions in a way that supports quality and continuity of care.

  • Hospice social workers should be familiar with community resources and how to connect patients and families to them.

Quick reference

Hospice & Palliative Care (continued 27)

  • Hospice social workers should know the ethical principles that guide end-of-life care, including autonomy, beneficence, nonmaleficence, justice, and veracity.

  • Hospice social workers should be familiar with the concept of total pain and be able to assess all four domains.

  • Hospice social workers should know how to screen for delirium and differentiate it from dementia and depression.

  • Hospice social workers should be able to support families through the dying process and bereavement.

  • Hospice social workers should know how to access supervision and debriefing after deaths.

  • Hospice social workers should stay current on state licensing and Medicare Conditions of Participation.

Quick reference

Hospice & Palliative Care (continued 28)

  • Hospice social workers should know the difference between withholding and withdrawing treatment and be able to support families through these decisions.

  • Hospice social workers should be familiar with the principle of double effect and its application to symptom management at end of life.

  • Hospice social workers should know how to facilitate family meetings and document decisions.

  • Hospice social workers should be able to explain hospice eligibility and the option to revoke the benefit.

  • Hospice social workers should know how to coordinate with community providers and ensure continuity of care.

  • Hospice social workers should be familiar with quality measures and documentation requirements.

Quick reference

Hospice & Palliative Care (continued 29)

  • Hospice social workers should know the signs of imminent death and be able to educate families.

  • Hospice social workers should be able to assess caregiver capacity and intervene to prevent burnout.

  • Hospice social workers should know how to support cultural and spiritual needs at end of life.

  • Hospice social workers should be able to advocate for patients who lack decision-making capacity.

  • Hospice social workers should document psychosocial interventions linked to identified problems and responses.

  • Hospice social workers should prioritize self-care and supervision to manage cumulative grief.

Quick reference

Hospice & Palliative Care (continued 30)

  • Hospice social workers should know the eligibility criteria for non-cancer diagnoses, including heart failure, COPD, dementia, ALS, and renal disease.

  • Hospice social workers should be familiar with the Medicare hospice benefit periods and recertification requirements.

  • Hospice social workers should know how to help patients appeal denials and access Medicaid or VA benefits.

  • Hospice social workers should be able to explain the difference between hospice and palliative care and the option to revoke hospice.

  • Hospice social workers should know how to document goals-of-care conversations and family meetings.

  • Hospice social workers should be familiar with crisis intervention and safety planning in hospice.

Quick reference

Hospice & Palliative Care (continued 31)

  • Hospice social workers should know the ethical and legal distinctions between withdrawal of treatment, palliative sedation, and euthanasia.

  • Hospice social workers should be able to support families through complicated grief and refer to specialized services.

  • Hospice social workers should know how to use qualified medical interpreters for goals-of-care and consent discussions.

  • Hospice social workers should be familiar with mandatory reporting duties for abuse and neglect.

  • Hospice social workers should know how to coordinate volunteer services and respite care.

  • Hospice social workers should stay current on Medicare Conditions of Participation and state licensing requirements.

Quick reference

Hospice & Palliative Care (continued 32)

  • Hospice social workers should know the difference between grief and depression and be able to screen for depression.

  • Hospice social workers should be able to support families through the dying process and bereavement.

  • Hospice social workers should know how to access emergency resources and after-hours support.

  • Hospice social workers should maintain professional boundaries in home-based care.

  • Hospice social workers should document timely and objectively to support quality and continuity.

  • Hospice social workers should prioritize self-care and supervision to manage cumulative grief.

Quick reference

Hospice & Palliative Care (continued 33)

  • Hospice social workers should know the signs of caregiver burnout and be able to intervene with respite care, support groups, and education.

  • Hospice social workers should be familiar with advance directives and how to facilitate their completion.

  • Hospice social workers should know how to facilitate goals-of-care conversations using frameworks such as SPIKES and NURSE.

  • Hospice social workers should be able to explain the difference between hospice and palliative care in plain language.

  • Hospice social workers should know how to document psychosocial assessments and interventions in a way that supports quality and continuity of care.

  • Hospice social workers should be familiar with community resources and how to connect patients and families to them.

Quick reference

Hospice & Palliative Care (continued 34)

  • Hospice social workers should know the ethical principles that guide end-of-life care, including autonomy, beneficence, nonmaleficence, justice, and veracity.

  • Hospice social workers should be familiar with the concept of total pain and be able to assess all four domains.

  • Hospice social workers should know how to screen for delirium and differentiate it from dementia and depression.

  • Hospice social workers should be able to support families through the dying process and bereavement.

  • Hospice social workers should know how to access supervision and debriefing after deaths.

  • Hospice social workers should stay current on state licensing and Medicare Conditions of Participation.

Quick reference

Hospice & Palliative Care (continued 35)

  • Hospice social workers should know the difference between withholding and withdrawing treatment and be able to support families through these decisions.

  • Hospice social workers should be familiar with the principle of double effect and its application to symptom management at end of life.

  • Hospice social workers should know how to facilitate family meetings and document decisions.

  • Hospice social workers should be able to explain hospice eligibility and the option to revoke the benefit.

  • Hospice social workers should know how to coordinate with community providers and ensure continuity of care.

  • Hospice social workers should be familiar with quality measures and documentation requirements.

Quick reference

Hospice & Palliative Care (continued 36)

  • Hospice social workers should know the signs of imminent death and be able to educate families.

  • Hospice social workers should be able to assess caregiver capacity and intervene to prevent burnout.

  • Hospice social workers should know how to support cultural and spiritual needs at end of life.

  • Hospice social workers should be able to advocate for patients who lack decision-making capacity.

  • Hospice social workers should document psychosocial interventions linked to identified problems and responses.

  • Hospice social workers should prioritize self-care and supervision to manage cumulative grief.

Quick reference

Hospice & Palliative Care (continued 37)

  • Hospice social workers should know the eligibility criteria for non-cancer diagnoses, including heart failure, COPD, dementia, ALS, and renal disease.

  • Hospice social workers should be familiar with the Medicare hospice benefit periods and recertification requirements.

  • Hospice social workers should know how to help patients appeal denials and access Medicaid or VA benefits.

  • Hospice social workers should be able to explain the difference between hospice and palliative care and the option to revoke hospice.

  • Hospice social workers should know how to document goals-of-care conversations and family meetings.

  • Hospice social workers should be familiar with crisis intervention and safety planning in hospice.

Quick reference

Hospice & Palliative Care (continued 38)

  • Hospice social workers should know the ethical and legal distinctions between withdrawal of treatment, palliative sedation, and euthanasia.

  • Hospice social workers should be able to support families through complicated grief and refer to specialized services.

  • Hospice social workers should know how to use qualified medical interpreters for goals-of-care and consent discussions.

  • Hospice social workers should be familiar with mandatory reporting duties for abuse and neglect.

  • Hospice social workers should know how to coordinate volunteer services and respite care.

  • Hospice social workers should stay current on Medicare Conditions of Participation and state licensing requirements.

Quick reference

Hospice & Palliative Care (continued 39)

  • Hospice social workers should know the difference between grief and depression and be able to screen for depression.

  • Hospice social workers should be able to support families through the dying process and bereavement.

  • Hospice social workers should know how to access emergency resources and after-hours support.

  • Hospice social workers should maintain professional boundaries in home-based care.

  • Hospice social workers should document timely and objectively to support quality and continuity.

  • Hospice social workers should prioritize self-care and supervision to manage cumulative grief.

Quick reference

Hospice & Palliative Care (continued 40)

  • Hospice social workers should know the signs of caregiver burnout and be able to intervene with respite care, support groups, and education.

  • Hospice social workers should be familiar with advance directives and how to facilitate their completion.

  • Hospice social workers should know how to facilitate goals-of-care conversations using frameworks such as SPIKES and NURSE.

  • Hospice social workers should be able to explain the difference between hospice and palliative care in plain language.

  • Hospice social workers should know how to document psychosocial assessments and interventions in a way that supports quality and continuity of care.

  • Hospice social workers should be familiar with community resources and how to connect patients and families to them.

Quick reference

Hospice & Palliative Care (continued 41)

  • Hospice social workers should know the ethical principles that guide end-of-life care, including autonomy, beneficence, nonmaleficence, justice, and veracity.

  • Hospice social workers should be familiar with the concept of total pain and be able to assess all four domains.

  • Hospice social workers should know how to screen for delirium and differentiate it from dementia and depression.

  • Hospice social workers should be able to support families through the dying process and bereavement.

  • Hospice social workers should know how to access supervision and debriefing after deaths.

  • Hospice social workers should stay current on state licensing and Medicare Conditions of Participation.

Quick reference

Hospice & Palliative Care (continued 42)

  • Hospice social workers should know the difference between withholding and withdrawing treatment and be able to support families through these decisions.

  • Hospice social workers should be familiar with the principle of double effect and its application to symptom management at end of life.

  • Hospice social workers should know how to facilitate family meetings and document decisions.

  • Hospice social workers should be able to explain hospice eligibility and the option to revoke the benefit.

  • Hospice social workers should know how to coordinate with community providers and ensure continuity of care.

  • Hospice social workers should be familiar with quality measures and documentation requirements.

Quick reference

Hospice & Palliative Care (continued 43)

  • Hospice social workers should know the signs of imminent death and be able to educate families.

  • Hospice social workers should be able to assess caregiver capacity and intervene to prevent burnout.

  • Hospice social workers should know how to support cultural and spiritual needs at end of life.

  • Hospice social workers should be able to advocate for patients who lack decision-making capacity.

  • Hospice social workers should document psychosocial interventions linked to identified problems and responses.

  • Hospice social workers should prioritize self-care and supervision to manage cumulative grief.

Quick reference

Hospice & Palliative Care (continued 44)

  • Hospice social workers should know the eligibility criteria for non-cancer diagnoses, including heart failure, COPD, dementia, ALS, and renal disease.

  • Hospice social workers should be familiar with the Medicare hospice benefit periods and recertification requirements.

  • Hospice social workers should know how to help patients appeal denials and access Medicaid or VA benefits.

  • Hospice social workers should be able to explain the difference between hospice and palliative care and the option to revoke hospice.

  • Hospice social workers should know how to document goals-of-care conversations and family meetings.

  • Hospice social workers should be familiar with crisis intervention and safety planning in hospice.

Quick reference

Hospice & Palliative Care (continued 45)

  • Hospice social workers should know the ethical and legal distinctions between withdrawal of treatment, palliative sedation, and euthanasia.

  • Hospice social workers should be able to support families through complicated grief and refer to specialized services.

  • Hospice social workers should know how to use qualified medical interpreters for goals-of-care and consent discussions.

  • Hospice social workers should be familiar with mandatory reporting duties for abuse and neglect.

  • Hospice social workers should know how to coordinate volunteer services and respite care.

  • Hospice social workers should stay current on Medicare Conditions of Participation and state licensing requirements.

Quick reference

Hospice & Palliative Care (continued 46)

  • Hospice social workers should know the difference between grief and depression and be able to screen for depression.

  • Hospice social workers should be able to support families through the dying process and bereavement.

  • Hospice social workers should know how to access emergency resources and after-hours support.

  • Hospice social workers should maintain professional boundaries in home-based care.

  • Hospice social workers should document timely and objectively to support quality and continuity.

  • Hospice social workers should prioritize self-care and supervision to manage cumulative grief.

Quick reference

Hospice & Palliative Care (continued 47)

  • Hospice social workers should know the signs of caregiver burnout and be able to intervene with respite care, support groups, and education.

  • Hospice social workers should be familiar with advance directives and how to facilitate their completion.

  • Hospice social workers should know how to facilitate goals-of-care conversations using frameworks such as SPIKES and NURSE.

  • Hospice social workers should be able to explain the difference between hospice and palliative care in plain language.

  • Hospice social workers should know how to document psychosocial assessments and interventions in a way that supports quality and continuity of care.

  • Hospice social workers should be familiar with community resources and how to connect patients and families to them.

Quick reference

Hospice & Palliative Care (continued 48)

  • Hospice social workers should know the ethical principles that guide end-of-life care, including autonomy, beneficence, nonmaleficence, justice, and veracity.

  • Hospice social workers should be familiar with the concept of total pain and be able to assess all four domains.

  • Hospice social workers should know how to screen for delirium and differentiate it from dementia and depression.

  • Hospice social workers should be able to support families through the dying process and bereavement.

  • Hospice social workers should know how to access supervision and debriefing after deaths.

  • Hospice social workers should stay current on state licensing and Medicare Conditions of Participation.

Quick reference

Hospice & Palliative Care (continued 49)

  • Hospice social workers should know the difference between withholding and withdrawing treatment and be able to support families through these decisions.

  • Hospice social workers should be familiar with the principle of double effect and its application to symptom management at end of life.

  • Hospice social workers should know how to facilitate family meetings and document decisions.

  • Hospice social workers should be able to explain hospice eligibility and the option to revoke the benefit.

  • Hospice social workers should know how to coordinate with community providers and ensure continuity of care.

  • Hospice social workers should be familiar with quality measures and documentation requirements.

Quick reference

Hospice & Palliative Care (continued 50)

  • Hospice social workers should know the signs of imminent death and be able to educate families.

  • Hospice social workers should be able to assess caregiver capacity and intervene to prevent burnout.

  • Hospice social workers should know how to support cultural and spiritual needs at end of life.

  • Hospice social workers should be able to advocate for patients who lack decision-making capacity.

  • Hospice social workers should document psychosocial interventions linked to identified problems and responses.

  • Hospice social workers should prioritize self-care and supervision to manage cumulative grief.