Cicerone Beer Server case studies
Cicerone Beer Server · Put your knowledge to work in context.
The Certified Beer Server is the first of the four Cicerone certification levels and is aimed at people who sell or serve beer - bartenders, servers, retail staff, brewery and distributor personnel - rather than at brewers. According to the Cicerone Certification Program, more than 150,000 hospitality professionals worldwide have earned it. The Cicerone Beer Server case studies are 5 cases and about 3,994 words.
1The Guest Who Hates 'Bitter' but Wants Flavor
But I also don't want anything watery or boring. I want flavor." West Coast IPA: 7.0% ABV, 70 IBU, "dank, grapefruit peel, dry finish" German Pilsner: 4.9% ABV, 32 IBU, "crisp, crackery, snappy noble hop" Munich Helles: 4.8% ABV, 20 IBU, "soft bread crust, gentle herbal hop" English Brown Ale: 5.3% ABV, 22 IBU, "toasted nuts, caramel, low hop" The guest points at the Helles and says, "That one is the least bitter, right?
701 words, about 4 min2Buttered Popcorn or English Yeast?
Your taproom is three days from releasing a 5.0% pale ale, fermented with an English ale yeast and dry-hopped with Citra. The marketing team's menu copy reads "stone fruit, toffee, and fresh citrus." At the pre-release panel, the bright-tank sample is warm (about 60°F) and shows a distinct buttery, popcorn-like aroma with a slick, coating mouthfeel.
808 words, about 4 min3Sixty Percent Foam on One Tap
Twenty taps, one regulator manifold. Tap 12, a 4.5% cream ale, pours a glass that is roughly 60% foam no matter how slowly the bartender opens the faucet.
883 words, about 4 min4Pouring the Bottle-Conditioned Saison
A guest orders a 750 mL bottle of a 6.5% bottle-conditioned saison, cork-and-cage, with a visible ring of sediment at the base. It has been stored upright in a 45°F cooler for three weeks.
799 words, about 4 min5The 40% Closeout
A distributor offers your 40-seat taproom a closeout: eight 5-gallon sixtels and four 12-bottle cases of a 5.2% American pale ale, 60 IBU, packaged in May with a 120-day best-by. The kegs sat in the distributor's ambient warehouse through a July heat wave that peaked near 85°F.
803 words, about 4 min