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The Closing Wire That Went to the Wrong Attorney

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The Closing Wire That Went to the Wrong Attorney

A lender is closing a $1.35 million purchase of a six-unit apartment building. The settlement agent is a small title agency. Two days before closing, the lender receives an email purportedly from the seller's attorney directing the payoff wire to a new account at a different bank; the email domain is off by one letter. The settlement agent confirms by phone with someone who says he is the attorney. At closing, the seller's driver's license photo does not match the person signing, but the notary acknowledges the signature anyway. The deed is recorded. Three weeks later, the original lender's $840,000 payoff has not been received. The title company's escrow account shows a $1.2 million outgoing wire to the new account. The seller's real attorney says he never sent the email. The buyer's funds are in escrow.

1. Identify the likely fraud scheme, the parties involved, and the control failures that allowed it to occur.

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The facts point to a business email compromise combined with closing-agent and identity failures, not a simple title error. The off-by-one-letter domain is a classic spoofing indicator. The phone confirmation was inadequate because the caller was not independently verified, and the settlement agent did not use a known number or a second channel. The notary accepted a signature despite a photo mismatch, which undermines the identity verification at closing. The payoff went to a new account controlled by a fraudulent actor, while the real payoff lender remains unpaid. The seller's attorney denies sending the email. The buyer's funds are still in escrow, but the title company has already sent a large wire out.

Potential parties include the impersonator, any insider who facilitated the change, the settlement agent, the notary, and possibly the seller if the seller participated. The control failures include weak wire-instruction change verification, failure to independently call the known attorney, inadequate notary identification, and failure to reconcile the payoff before recording and disbursing.

2. What immediate recovery and evidence-preservation actions should be taken?

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Speed matters because wire recalls are time-sensitive. The settlement agent and lender should immediately contact the sending and receiving banks to request a recall or freeze of the $1.2 million wire, document the request, and preserve all transaction records. Notify law enforcement and the title insurer promptly. Do not rely solely on email; call the banks using independently verified numbers. Preserve the original email, full headers, domain registration information, phone records, call logs, wire instructions, escrow ledgers, closing documents, the notary journal, and the driver's license copy. Maintain a chain of custody for original documents and hash or otherwise preserve electronic evidence.

Obtain written statements from the settlement agent, notary, and any employees involved. Identify the account holder at the receiving bank through law enforcement or the bank's fraud unit, not through informal inquiries. Check whether other files used the same fraudulent domain or wire instructions. Notify the buyer and seller through counsel, and follow title insurance claim procedures. Avoid altering the escrow records; copy them and preserve the originals.

3. What reporting obligations and remedial controls should follow, and how should the institution handle the notary and settlement agent?

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The institution should evaluate SAR filing if it is a BSA-covered financial institution; wire fraud involving a substantial amount and a suspect is likely reportable, and confidentiality rules apply. Notify the title insurer, the investor or warehouse lender as required, and state regulators if the settlement agent's conduct raises licensing issues. The notary's acknowledgment despite a photo mismatch should be reported to the commissioning authority if state law requires, and the settlement agent should be removed from the approved list pending investigation. Preserve the right to seek recovery from the agent's bond or errors-and-omissions policy.

Remedial controls should include out-of-band verification of wire changes using known contacts, dual approval for wire instructions, callback verification with a previously established number, notary training on ID verification, and reconciliation of payoffs before disbursement and recording. The institution should also review other recent closings handled by the same agent. The CEO or business line should not attempt to resolve the matter informally with the agent without counsel and compliance involvement.