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China network-booked taxi driver national foundations study materials
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China network-booked taxi driver national foundations practice questions

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Question 1Ridehail Platform

Under the Interim Measures for the Management of Online Ride-Hailing Business Operations and Services (网络预约出租汽车经营服务管理暂行办法, 2022 Order No. 42), which driving license and minimum driving experience are required to apply for the Ride-Hailing Driver Qualification Certificate?

  1. Corresponding motor vehicle driving license with at least 1 year of driving experience
  2. Corresponding motor vehicle driving license with at least 3 years of driving experience Correct answer.
  3. Class A1 or A2 commercial driving license with at least 5 years of driving experience
  4. Any valid motor vehicle driving license with at least 6 months of probation completion

Explanation

Article 14, Item 1 of the Interim Measures for Ride-Hailing (Order No. 42) explicitly stipulates that an applicant must obtain a corresponding motor vehicle driving license (such as C1/C2 or higher) and have at least 3 years of driving experience (取得相应准驾车型机动车驾驶证并具有3年以上驾驶经历). This ensures the driver possesses sufficient practical road experience and vehicle control competence before commercially transporting passengers.

Question 2Ridehail Platform

Under Article 14 of the Interim Measures (Order No. 42), which of the following criminal record conditions constitutes an absolute disqualification for obtaining a Ride-Hailing Driver Qualification Certificate?

  1. Having any record of violent crime (暴力犯罪记录) Correct answer.
  2. Having a record of civil contract litigation for unpaid credit card debt
  3. Having an administrative penalty for minor jaywalking as a pedestrian
  4. Having a minor non-traffic commercial contract arbitration dispute

Explanation

Article 14, Item 2 of the Interim Measures strictly mandates that an applicant must have no criminal record of violent crime (无暴力犯罪记录). This public safety threshold protects passengers from violent offenses such as assault, robbery, homicide, or kidnapping during private vehicular transport.

Question 3Ridehail Platform

Under national regulations governing online ride-hailing driver qualifications, what is the statutory requirement regarding alcohol and driving offenses?

  1. The applicant must have had no drunk driving penalties within the past 12 months only
  2. The applicant must have no record of driving under the influence of alcohol (无饮酒后驾驶机动车记录) or dangerous driving Correct answer.
  3. The applicant may have one DUI record if they completed community service and paid the administrative fine
  4. The applicant must not have been cited for drunk driving more than twice in their lifetime

Explanation

Article 14, Item 3 of the Interim Measures requires an applicant to have no record of driving under the influence of alcohol (无饮酒后驾驶机动车记录) and no record of dangerous driving (无危险驾驶犯罪记录). There is zero tolerance for DUI in commercial passenger transport.

Question 4Ridehail Platform

Under the Interim Measures (Order No. 42), what is the statutory requirement regarding penalty points on the applicant's motor vehicle driver's license?

  1. The applicant must have no record of accumulating a full 12 penalty points in any of the past 3 consecutive scoring cycles (最近连续3个记分周期内没有记满12分记录) Correct answer.
  2. The applicant must not have accumulated more than 6 penalty points in the current calendar year
  3. The applicant must possess a completely spotless driving record with zero penalty points accumulated throughout their entire lifetime
  4. The applicant must have zero penalty point deductions within the preceding 30 days before exam registration

Explanation

Article 14, Item 5 of the Interim Measures specifies that the driver must have no record of accumulating a full 12 penalty points in any of the past 3 consecutive scoring cycles (最近连续3个记分周期内没有记满12分记录). This ensures that commercial drivers demonstrate consistent adherence to road traffic safety rules over an extended timeframe.

Question 5Ridehail Platform

What drug-related history disqualifies an applicant from obtaining an Online Ride-Hailing Driver Qualification Certificate under national regulations?

  1. Taking over-the-counter allergy antihistamines prescribed by a licensed clinic
  2. Having any recorded history of drug abuse or drug dependence (无吸毒记录) Correct answer.
  3. Undergoing routine medical intravenous hydration therapy during hospitalization
  4. Having a family member who was previously treated for substance abuse

Explanation

Article 14, Item 4 of the Interim Measures explicitly requires the applicant to have no history of drug abuse (无吸毒记录). Public security background checks cross-reference national narcotics databases to ensure candidates with substance abuse records are excluded from commercial passenger operations.

Question 6Ridehail Platform

Which certificate must a motor vehicle obtain before it can be legally operated as an online ride-hailing vehicle in China?

  1. Motor Vehicle Inspection Pass Label (机动车检验合格标志) only
  2. Commercial Vehicle Road Transport Certificate for Freight (道路运输经营许可证-货运)
  3. Online Ride-Hailing Transport Certificate (网络预约出租汽车运输证) Correct answer.
  4. Highway Passenger Transport Line Operation Permit (班线客运经营许可证)

Explanation

Under Article 12 of the Interim Measures, vehicles engaged in online ride-hailing must be inspected and registered with the municipal transport department to obtain the Online Ride-Hailing Transport Certificate (网络预约出租汽车运输证). This certifies that the specific vehicle meets all technical, safety, and operational standards.

Question 7Ridehail Platform

According to national regulations, what is the maximum passenger seating capacity allowed for passenger cars operating as online ride-hailing vehicles?

  1. 5 seats or fewer
  2. 7 seats or fewer (7座及以下乘用车) Correct answer.
  3. 9 seats or fewer
  4. 12 seats or fewer

Explanation

Article 12, Item 1 of the Interim Measures establishes that online ride-hailing vehicles must be 7 seats or fewer passenger cars (7座及以下乘用车). Vehicles exceeding 7 seats are classified as medium or large passenger transport vehicles and cannot operate as standard ride-hailing cars.

Question 8Ridehail Platform

Under the Interim Measures (Order No. 42), what mandatory on-board satellite positioning and emergency safety equipment must an online ride-hailing vehicle install?

  1. An automated breathalyzer ignition interlock and a passenger facial scanner
  2. A satellite positioning system with driving record functionality (e.g. Beidou/GPS) and an emergency alarm device (具有行驶记录功能的车辆卫星定位装置、应急报警装置) Correct answer.
  3. A thermal imaging radar and an automated electronic fare meter with paper receipt printing
  4. A rooftop electronic advertising screen and a rear megaphone loudspeaker

Explanation

Article 12, Item 2 of the Interim Measures mandates that ride-hailing vehicles must install a satellite positioning device with driving record functions (such as Beidou/GPS) and an in-vehicle emergency alarm device (具有行驶记录功能的车辆卫星定位装置、应急报警装置). This allows real-time supervisory tracking and immediate emergency response.

Question 9Ridehail Platform

Under national regulations governing ride-hailing vehicle retirement and scrapping, at what accumulated operating mileage must a ride-hailing vehicle be mandatorily scrapped?

  1. 300,000 kilometers
  2. 500,000 kilometers
  3. 600,000 kilometers (60万千米) Correct answer.
  4. 1,000,000 kilometers

Explanation

Article 13 of the Interim Measures mandates that when the accumulated mileage of an online ride-hailing vehicle reaches 600,000 kilometers (60万千米), the vehicle must be mandatorily scrapped in accordance with the National Motor Vehicle Mandatory Scrapping Standards (机动车强制报废标准规定).

Question 10Ridehail Platform

Under national regulations, if an online ride-hailing vehicle reaches 8 years of age from registration but its accumulated mileage has NOT reached 600,000 kilometers, what must happen to the vehicle?

  1. It must be immediately sent to a vehicle salvage yard for physical destruction and scrapping
  2. It must exit online ride-hailing operations (退出网约车经营), but does not need to be mandatorily scrapped if used as a private vehicle Correct answer.
  3. It can continue operating as a commercial ride-hailing vehicle indefinitely as long as it passes annual emissions tests
  4. It is automatically converted into a long-distance interprovincial tour bus

Explanation

Article 13 of the Interim Measures specifies that where the accumulated mileage has not reached 600,000 km but the vehicle has been in use for 8 full years from registration, it must exit online ride-hailing operations (退出网约车经营). Once its commercial transport nature is deregistered, it may be driven as a non-commercial private vehicle until regular private vehicle thresholds are met.

Question 11Ridehail Platform

Which government authority is primarily responsible for the overall administrative licensing, market supervision, and operational qualification management of online ride-hailing within a municipality?

  1. The local municipal transport administrative department (交通运输主管部门 / 交通运输局) Correct answer.
  2. The municipal environmental protection and ecology bureau (生态环境局)
  3. The municipal housing and urban-rural development committee (住建委)
  4. The municipal civil affairs bureau (民政局)

Explanation

Article 5 of the Interim Measures establishes that the transport administrative department under the State Council directs national ride-hailing work, while local municipal transport administrative departments (交通运输主管部门) are responsible for daily licensing, market supervision, and operational administration within their jurisdictions.

Question 12Ridehail Platform

What are the 'Three Certificates' (三证齐全) required by law for fully compliant online ride-hailing operation in China?

  1. Driver License, Vehicle Purchase Invoice, and Gas Station Loyalty Card
  2. Platform Online Ride-Hailing Operation Permit, Vehicle Transport Certificate, and Driver Qualification Certificate (网约车经营许可证、网约车运输证、网约车驾驶员证) Correct answer.
  3. Motor Vehicle Registration, Compulsory Traffic Insurance, and Toll Expressway ETC Pass
  4. Identity Card, Health Certificate, and Criminal Record Waiver Letter

Explanation

In China, legal online ride-hailing compliance requires 'Three Certificates' (三证齐全): (1) Platform Online Ride-Hailing Operation Permit (网络预约出租汽车经营许可证), (2) Vehicle Online Ride-Hailing Transport Certificate (网络预约出租汽车运输证), and (3) Driver Online Ride-Hailing Qualification Certificate (网络预约出租汽车驾驶员证).

Question 13Ridehail Platform

Under local municipal implementation rules for ride-hailing (such as in Beijing, Shanghai, Guangzhou, or Shenzhen), which requirement may be established locally regarding driver residency or vehicle registration?

  1. Mandatory requirement for local household registration (户籍) or a valid local residence permit (居住证), and local vehicle license plate registration (本地车牌) Correct answer.
  2. Mandatory requirement that the driver own at least two residential properties in the city center
  3. Requirement that the driver hold a master's degree in logistics engineering
  4. Requirement that the vehicle must have been imported from an overseas manufacturer

Explanation

Under Article 14 and Article 12 of the Interim Measures, municipal governments have the authority to establish specific localized requirements based on local urban capacity and public transit policies. Major tier-1 cities like Beijing and Shanghai mandate local household registration (京人京车/沪人沪车) or valid local residence permits and local vehicle license plates.

Question 14Ridehail Platform

Under the Interim Measures, what is the civil liability status of the online ride-hailing platform company (网约车平台公司) toward passengers during ride service execution?

  1. The platform is purely an information intermediary (信息撮合方) bearing zero civil liability for passenger injuries
  2. The platform company is legally defined as the carrier (承运人) and bears full carrier liability (承运人责任) for passenger safety and service delivery Correct answer.
  3. The passenger bears 100% of the liability as an independent contractor
  4. Liability is borne exclusively by the municipal vehicle inspection station

Explanation

Article 16 of the Interim Measures explicitly defines the online ride-hailing platform company as the carrier (承运人) and mandates that it shall bear full carrier liability (承运人责任) to guarantee passenger safety and service quality, preventing platforms from evading responsibility as mere information intermediaries.

Question 15Ridehail Platform

Under Article 16 of the Interim Measures (Order No. 42), what is the strict rule regarding cruising or soliciting passengers offline (巡游揽客) by online ride-hailing vehicles?

  1. Online ride-hailing vehicles may cruise freely and pick up street-hail passengers as long as they activate an offline fare timer
  2. Online ride-hailing vehicles must NOT cruise streets to solicit passengers or queue in dedicated taxi waiting lanes at airports and railway stations (不得巡游揽客，不得在机场、火车站等排队候客区域揽客) Correct answer.
  3. Online ride-hailing vehicles may pick up street passengers during severe rainstorms or peak rush hours without app dispatch
  4. Online ride-hailing vehicles can pick up offline passengers if the passenger offers cash tips exceeding RMB 50

Explanation

Article 16, Paragraph 2 of the Interim Measures strictly prohibits online ride-hailing vehicles from cruising streets to solicit passengers or lining up to pick up passengers in designated cruising taxi queueing areas at airports, railway stations, or transport hubs (不得巡游揽客，不得在机场、火车站等设立统一出租汽车排队候客区域揽客). They may only accept orders dispatched through the online platform.

Question 16Ridehail Platform

When an online ride-hailing driver receives a dispatched trip request via the app, what is the rule regarding accepting fares outside the platform (脱离平台私自议价)?

  1. Drivers may bargain privately with passengers if both parties agree to avoid platform commission fees
  2. Drivers are strictly prohibited from offline bargaining, setting private cash/direct transfer fares, or picking up passengers outside the platform dispatch system Correct answer.
  3. Private fare negotiation is permitted if the destination exceeds 50 kilometers
  4. Private cash settlement is allowed if the passenger cannot use smartphone mobile payments

Explanation

Under Article 21 and Article 23 of the Interim Measures, ride-hailing transactions must be conducted entirely through the online platform. Drivers are strictly prohibited from offline price negotiation (私自议价), offline cash extortion, or circumventing platform billing, which violates carrier liability contracts and tax rules.

Question 17Ridehail Platform

Under the Pricing Law of the PRC and transport rules, how must ride-hailing platforms and drivers implement pricing policies?

  1. They must implement transparent marked pricing (明码标价), explicitly displaying base fares, mileage rates, duration fees, and surge multipliers to passengers before order confirmation Correct answer.
  2. They may dynamically change fares at the end of the trip based on driver mood and vehicle brand prestige
  3. They are exempt from displaying fare details as long as the total trip cost is below RMB 200
  4. They may secretly apply surge pricing without informing passengers until after the trip concludes

Explanation

Under the PRC Pricing Law and Article 19 of the Interim Measures, ride-hailing platforms must implement clearly marked pricing (明码标价). Pricing structures, including starting fares, per-kilometer rates, time rates, long-distance surcharges, and dynamic surge multipliers, must be transparently disclosed to passengers prior to booking.

Question 18Ridehail Platform

During trip navigation, how should an online ride-hailing driver determine the driving route?

  1. The driver should arbitrarily pick whichever route has the most scenic views regardless of distance
  2. The driver should follow the navigation-recommended route or negotiate and agree upon a specific preferred route with the passenger before proceeding Correct answer.
  3. The driver must always take the longest route possible to maximize vehicle battery efficiency
  4. The driver must strictly ignore passenger route requests and drive without GPS navigation

Explanation

Under taxi and ride-hailing service standards (GB/T 22485), the driver must use app navigation guidance and follow the recommended optimal route, or proactively consult with the passenger regarding their preferred route (such as expressway vs. surface streets) and obtain agreement before driving.

Question 19Ridehail Platform

If a driver encounters severe traffic congestion, road construction, or an accident and needs to detour, what is the mandatory procedure?

  1. Detour silently without saying anything to the passenger
  2. Explain the situation to the passenger, obtain their explicit consent before altering the route, and ensure the change is reflected in the app navigation Correct answer.
  3. Instruct the passenger to alight in the middle of the road and walk
  4. Demand an immediate cash penalty from the passenger before changing lanes

Explanation

When encountering unexpected traffic obstacles, closures, or severe jams, standard operating protocol requires the driver to promptly explain the situation to the passenger, provide reasonable rerouting options, obtain the passenger's consent, and switch navigation routes transparently.

Question 20Ridehail Platform

What constitutes intentional detouring (故意绕道) under taxi transport service standards, and what is its legal consequence?

  1. Taking a shorter back alley with passenger permission to avoid a traffic light
  2. Taking an unnecessarily long route without passenger consent to inflate mileage or fares, which is subject to passenger refunds, platform penalties, and administrative fines by transport authorities Correct answer.
  3. Following the official municipal navigation system around a road collapse
  4. Pulling over at a gas station to recharge with passenger agreement

Explanation

Intentional detouring (故意绕道) occurs when a driver unjustifiably chooses a circuitous route without passenger authorization to inflate distance and trip fares. Under the Regulations on the Administration of Taxi Drivers, this is an illegal operating infraction resulting in credit score deductions, fare refunds, and fines.

Question 21Ridehail Platform

Under national tax regulations and ride-hailing measures, how are invoices (发票) issued for ride-hailing trips?

  1. Drivers must hand-write unofficial paper receipts with a ballpoint pen
  2. The platform company is responsible for issuing compliant electronic invoices (增值税电子普通发票) or paper invoices to passengers upon request through the app Correct answer.
  3. Invoices are only issued to corporate executives booking premium luxury vehicles
  4. Invoices cannot be issued for digital ride-hailing trips in China

Explanation

Article 16 and Article 23 of the Interim Measures require online ride-hailing platform companies to provide compliant invoices (增值税发票) to passengers. Passengers can request electronic VAT ordinary invoices (增值税电子普通发票) or paper invoices directly through the platform application.

Question 22Ridehail Platform

May an online ride-hailing driver refuse to accept an order or unilaterally cancel an accepted order simply because the trip distance is too short (挑单/拒载)?

  1. Yes, drivers have an absolute constitutional right to refuse any order below 10 kilometers
  2. No, once an order is accepted via dispatch, unjustified refusal or unilateral cancellation constitutes illegal refusal of service (拒载/挑单) and is penalized Correct answer.
  3. Yes, short trips can be cancelled if the driver claims their car needs washing
  4. Yes, provided the driver sends an apology emoticon to the passenger

Explanation

Under Article 23 of the Interim Measures and taxi service regulations, drivers must not pick and choose orders (不得挑单) or refuse service (不得拒载). Once an order is accepted, cancelling without legitimate legal grounds disrupts public transport order and incurs platform and regulatory penalties.

Question 23Ridehail Platform

Under national transport data integration rules, where must online ride-hailing platforms transmit real-time operational data (orders, vehicles, routes, drivers)?

  1. To overseas commercial marketing advertising networks
  2. To the National Online Ride-Hailing Supervision Information Interactive Platform (全国网约车监管信息交互系统) and local municipal regulatory platforms Correct answer.
  3. To private social media video sharing platforms for public streaming
  4. To used car auction websites for real-time bidding

Explanation

Under the Joint Ministry Circulars and the Interim Measures, all licensed online ride-hailing platform companies must achieve real-time data interconnection with the National Online Ride-Hailing Supervision Information Interactive Platform (全国网约车监管信息交互系统) and municipal transport regulatory systems.

Question 24Ridehail Platform

What is the platform's obligation regarding driver service fee 'take rate' (抽成比例 / 佣金比例) transparency under MOT 2022 sunshine action guidelines (阳光行动)?

  1. Platforms must keep take rates completely secret and never disclose commission percentages to drivers
  2. Platforms must publicly disclose fee calculation formulas and clearly display the passenger payment amount, driver gross income, and platform take-rate percentage on each completed order Correct answer.
  3. Platforms may deduct up to 90% commission without providing an itemized breakdown
  4. Platforms only need to disclose commissions to drivers once every ten years

Explanation

Under the Ministry of Transport's 'Sunshine Action' for Ride-Hailing (网约车阳光行动), platform companies must publicly disclose their commission calculation rules, cap unreasonable take-rates, and provide transparent end-of-trip order breakdowns displaying total passenger payment, driver income, and the exact commission percentage.

Question 25Ridehail Platform

Can a qualified driver operate simultaneous online ride-hailing dispatch accounts across different compliant platforms on the same registered vehicle?

  1. No, national law requires every driver to sign an exclusive lifelong contract with only one platform
  2. Yes, provided local municipal regulations permit multi-platform access and the driver and vehicle are legally registered and compliant with each operating platform's safety guidelines Correct answer.
  3. Yes, but only if the driver operates between 02:00 AM and 04:00 AM
  4. No, multi-platform operation is classified as a felony crime under the Criminal Law

Explanation

Under national fair competition guidelines and transport rules, multi-platform operation (多平台接单) is permissible where municipal regulations allow, provided the driver holds a valid qualification certificate, the vehicle holds a valid transport certificate, and the driver satisfies each platform's compliance requirements.

Question 26Ridehail Platform

If a ride-hailing vehicle is being used for a personal private trip (not in operating status), what should the driver do on the platform app?

  1. Leave the app in online auto-dispatch mode while running personal errands
  2. Switch the driver app status to 'Offline / Rest' (停止接单/离线模式) to avoid receiving automated dispatch orders and causing dispatch timeouts Correct answer.
  3. Accept incoming passenger orders and force them to ride along during the private errand
  4. Uninstall the smartphone operating system

Explanation

When a driver is using the vehicle for private personal purposes or taking a rest break, they must switch the driver app to 'Offline' or 'Stop Dispatch' (离线/停止接单). This prevents automated order dispatch, avoid passenger waiting delays, and ensures accurate regulatory fleet status tracking.

Question 27Ridehail Platform

Under standard platform rules, what is the maximum allowable passenger capacity for an individual ride-hailing order booked for a standard 5-seat sedan?

  1. Up to 6 adults if they sit closely together
  2. Exactly 4 passengers (excluding the driver), and infants/children count as individual passengers toward the vehicle's rated seating capacity Correct answer.
  3. Up to 5 passengers plus 2 infants sitting on laps
  4. Unlimited passengers as long as all doors can close

Explanation

Under the PRC Road Traffic Safety Law and vehicle capacity standards, a standard 5-seat sedan has a rated capacity of 5 occupants (1 driver + 4 passengers). Children and infants count toward the total headcount; exceeding 4 passengers constitutes illegal vehicle overloading (超员), which is strictly penalized.

Question 28Ridehail Platform

What is the platform dispatch requirement regarding cross-city or inter-city ride-hailing trips (跨城网约车)?

  1. Cross-city trips are completely banned across all provinces in China
  2. Either the trip origin or the trip destination must be located within the administrative jurisdiction where the vehicle and platform hold operating licenses (起讫点一端应当在许可的经营区域内) Correct answer.
  3. Both the starting point and ending point must be completely outside the platform's licensed city
  4. Drivers can operate cross-city trips only if they obtain an international passport visa

Explanation

Article 22 of the Interim Measures specifies that online ride-hailing services must operate within their licensed administrative regions. For cross-regional or cross-city trips, at least one end of the trip (either the starting pickup point or the destination drop-off point) must be located within the licensed operating area (起讫点一端应当在许可的经营区域内).

Question 29Ridehail Platform

What is the correct handling if a passenger insists on being dropped off in a road section marked with clear 'No Stopping / No Parking' (禁止停车) yellow curb markings?

  1. Stop immediately in the prohibited zone to avoid passenger complaints
  2. Politely explain traffic safety laws, decline to stop in the prohibited zone, and proceed safely to the nearest lawful stopping or drop-off location Correct answer.
  3. Accelerate to 100 km/h and refuse to let the passenger out anywhere
  4. Demand that the passenger sign an indemnity waiver while double-parking in the bus lane

Explanation

Traffic safety laws strictly take precedence over passenger preferences. When a passenger requests a stop in a designated no-stopping zone (such as yellow curb lines, intersections, or bus stops), the driver must politely explain the traffic law prohibition and find the nearest safe, legal stopping bay to drop off the passenger.

Question 30Ridehail Platform

Under the Data Security Law of the PRC and PIPL, what is the driver's legal responsibility regarding passenger personal details, destinations, or travel patterns?

  1. Drivers may freely record and sell passenger home addresses to real estate developers
  2. Drivers must maintain strict confidentiality and are prohibited from disclosing, recording, or selling any passenger identity, trip route, or conversation data Correct answer.
  3. Drivers should post passenger daily travel schedules online to help them find roommates
  4. Drivers are required to keep a handwritten personal diary of passenger names

Explanation

Under the Data Security Law and the Personal Information Protection Law, individuals handling personal data have a strict duty of confidentiality. Drivers are legally prohibited from collecting, copying, sharing, selling, or leaking passenger personal data, travel trajectories, or private communications.

Question 31Ridehail Platform

To prevent severe driver fatigue, what is the mandatory continuous driving limit for ride-hailing drivers under MOT and road traffic safety standards?

  1. Drivers may drive continuously for up to 10 hours without stopping
  2. Drivers must not drive continuously for more than 4 hours without taking a rest of at least 20 minutes (连续驾驶不得超过4小时，每次停车休息时间不少于20分钟) Correct answer.
  3. Drivers must stop and rest for 5 minutes every 8 hours
  4. Drivers are exempt from fatigue limits if they drink high-caffeine energy drinks

Explanation

Under Article 62 of the Implementation Regulations of the PRC Road Traffic Safety Law and transport safety rules, drivers must not operate a motor vehicle continuously for more than 4 hours without stopping to rest for at least 20 minutes (连续驾驶机动车超过4小时，应当停车休息，停车休息时间不少于20分钟).

Question 32Ridehail Platform

What should a driver do if an unverified pedestrian on the street claims that they are the passenger who placed the app order?

  1. Immediately open the door and drive away without checking anything
  2. Politely verify the passenger's registered platform nickname, destination, or the last four digits of the order mobile number before allowing entry Correct answer.
  3. Demand that the person pay RMB 100 in cash before speaking
  4. Call the municipal fire brigade to inspect their clothing

Explanation

To prevent picking up the wrong passenger (接错人) or unauthorized entry, the driver must verify the passenger's identity by confirming the booking name/nickname, destination, or the last four digits of the booking phone number before allowing passengers to board and starting the trip.

Question 33Ridehail Platform

What is the legal requirement under the PRC Road Traffic Safety Law regarding seatbelts for passengers in a ride-hailing vehicle?

  1. Seatbelts are optional for all occupants when driving below 60 km/h
  2. Only the driver must wear a seatbelt; passengers in both front and rear seats are exempt
  3. All occupants (both front-seat and rear-seat passengers) must fasten their seatbelts throughout the entire trip, and the driver must actively prompt them to buckle up before departure Correct answer.
  4. Only passengers sitting in the middle of the rear seat are required to wear seatbelts

Explanation

Article 51 of the PRC Road Traffic Safety Law stipulates that when a motor vehicle travels, all drivers and passengers must use seatbelts (机动车行驶时，驾驶人、乘坐人员应当按规定使用安全带). Under taxi service standards, the driver has an affirmative duty to remind all passengers (front and rear) to fasten their seatbelts before starting the vehicle.

Question 34Ridehail Platform

Under the Cybersecurity Law of the PRC and the Data Security Law, where must online ride-hailing operational data and personal passenger information collected in China be stored?

  1. On public overseas cloud servers accessible to international marketing agencies
  2. Within the territory of the People's Republic of China (境内存储), with strict restrictions on cross-border data transfers Correct answer.
  3. Exclusively on portable USB flash drives carried by individual drivers
  4. In foreign embassies located in neighboring countries

Explanation

Article 37 of the PRC Cybersecurity Law and Article 27 of the Interim Measures mandate that personal information and critical operational data collected by ride-hailing platforms during domestic operations must be stored within the territory of the People's Republic of China (境内存储). Cross-border data transfers require strict national security assessments.

Question 35Ridehail Platform

Under platform safety guidelines, what should a driver do if they suspect a passenger is carrying prohibited dangerous goods (such as fireworks, bulk gasoline, flammable solvents, or toxic chemicals)?

  1. Politely decline transportation, refuse to start the vehicle, explain safety regulations, and report immediately to public security (110) and platform safety control if the passenger insists Correct answer.
  2. Charge an extra RMB 20 'danger fee' and transport the hazardous cargo quickly
  3. Store the fireworks near the vehicle engine exhaust pipe to keep them dry
  4. Encourage the passenger to ignite a firework inside the car to test its authenticity

Explanation

Under the PRC Public Security Administration Punishment Law and transport safety rules, transporting inflammable, explosive, toxic, or hazardous goods in passenger vehicles is strictly prohibited. Drivers must refuse carriage of hazardous items, explain safety regulations, and notify 110 police and platform safety control if the passenger refuses to comply.

Question 36Ridehail Platform

If a driver discovers that their platform account password or mobile phone has been compromised or stolen, what action must they take immediately?

  1. Wait several weeks to see if any strange trips appear on their billing statement
  2. Contact the platform customer service hotline immediately to freeze the account, preventing unauthorized driving, impersonation, or data breaches Correct answer.
  3. Share their backup password publicly on online forums to regain access
  4. Purchase a new vehicle without informing anyone

Explanation

If a driver's smartphone or account credentials are compromised, they must immediately contact the platform to freeze the account (紧急冻结账户). This prevents unauthorized third parties from impersonating the driver, accepting orders unlawfully, or accessing passenger and trip data.

Question 37Ridehail Platform

Under Chinese anti-terrorism and public security regulations, what duty does a ride-hailing platform and driver have regarding assisting law enforcement investigations?

  1. They must refuse all police requests unless compensated in advance with cash bonuses
  2. They must cooperate with public security authorities in accordance with legal search/investigation procedures, providing verified trip tracks and recording data upon official request Correct answer.
  3. They are required to delete all server records whenever police approach the vehicle
  4. They must publish police investigation files on public social media forums

Explanation

Under the PRC Anti-Terrorism Law and Cybersecurity Law, transport enterprises and commercial drivers have a statutory duty to assist and cooperate with public security and national security organs in lawful investigations, providing necessary data, GPS logs, and audio/video records in accordance with statutory procedures.

Question 38Ridehail Platform

What is the primary purpose of the platform's automated Driver Facial Recognition (人脸识别) verification system before going online and during random intervals?

  1. To check whether the driver is wearing fashionable cosmetic makeup
  2. To ensure that the person currently operating the vehicle is strictly the verified, qualified driver registered on the account (人车一致/人证一致) Correct answer.
  3. To take portrait photos for commercial billboard advertisements
  4. To estimate the driver's age for vehicle insurance discount pricing

Explanation

Biometric facial recognition (人脸识别) is deployed prior to daily dispatch and at random intervals during shifts to ensure identity consistency (人证一致、人车一致) - verifying that the actual driver behind the wheel matches the licensed, background-checked professional on file.

Question 39Ridehail Platform

What is the function of the 'Trip Itinerary Sharing' (行程分享) feature provided by ride-hailing apps to passengers?

  1. It allows passengers to transfer their trip fare to an anonymous offshore bank account
  2. It allows passengers to send real-time vehicle location, license plate, driver details, and route progress to family or friends via messaging links Correct answer.
  3. It broadcasts the passenger's current heart rate and blood pressure on public billboards
  4. It lets family members remotely steer the vehicle using a video game joystick

Explanation

The 'Trip Sharing' (行程分享) feature enables passengers to share a real-time tracking link with family or friends. The link displays the vehicle's license plate, driver profile, current GPS location, and navigation trajectory to enhance personal safety.

Question 40Passenger Service

Under the Taxi Operating Service Standards (GB/T 22485-2021) and ride-hailing specifications, what is the baseline requirement for vehicle interior cleanliness?

  1. The cabin should be filled with used takeout food containers to create a home-like atmosphere
  2. The interior must be neat, clean, free of dust, trash, or peculiar odors (e.g. tobacco smell), with tidy seat covers and clear floor mats Correct answer.
  3. The seats must be covered with industrial plastic wrap at all times
  4. Cleanliness is only required once every 12 months during annual vehicle inspection

Explanation

GB/T 22485 and ride-hailing service standards require vehicle interiors to be kept clean, sanitary, well-ventilated, and odor-free, with clean seat covers, tidy floor mats, and no accumulated trash or unpleasant smells (including tobacco or pungent air fresheners).

Question 41Passenger Service

When a passenger boards the vehicle, what is the standardized polite greeting and safety prompt required by professional service etiquette?

  1. Greet the passenger aggressively and ask how much money they earn
  2. Greet the passenger politely ('Hello / 您好'), confirm the destination and pickup identity, and kindly remind them to fasten their seatbelt ('Please fasten your seatbelt / 请系好安全带') Correct answer.
  3. Remain completely silent and stare at the passenger through the rearview mirror without speaking
  4. Complain about high fuel prices and demand an immediate 5-star review

Explanation

Standard taxi service etiquette requires welcoming the passenger politely ('Hello / 您好'), verifying the destination, and providing the mandatory safety reminder ('Please fasten your seatbelt / 请系好安全带').

Question 42Passenger Service

How should a driver handle passenger requests regarding in-cabin air conditioning temperature or window opening?

  1. Refuse all requests because the driver's comfort is the only thing that matters
  2. Politely accommodate the passenger's reasonable preferences for temperature, airflow, and window settings in a courteous manner Correct answer.
  3. Charge an extra cash fee of RMB 10 per degree Celsius adjusted
  4. Turn off the engine completely and argue with the passenger

Explanation

Under taxi and ride-hailing operating specifications (GB/T 22485), drivers should proactively adjust air conditioning temperature, fan speed, or window ventilation in response to passengers' reasonable comfort preferences.

Question 43Passenger Service

If a driver discovers personal belongings (such as a smartphone, wallet, or luggage) left behind by a passenger after they disembark, what is the mandatory standard protocol?

  1. Keep the property secretly and pawn it at a second-hand market
  2. Immediately report the found item to platform customer service, preserve the item safely, and actively cooperate to return it to the passenger or surrender it to the nearest police station / lost property center Correct answer.
  3. Throw the belongings into a roadside garbage can to avoid hassle
  4. Post photos of the lost wallet on the internet and demand a 50% finder fee

Explanation

Under the PRC Civil Code and taxi service regulations, finding passenger belongings requires the driver to report the item immediately to platform customer service or the transport lost property office, safeguard the item, and assist in returning it promptly to the rightful owner.

Question 44Passenger Service

Under the Civil Code of the PRC and transport regulations, may a driver demand an exorbitant reward or refuse to return lost passenger property unless a large ransom fee is paid?

  1. Yes, drivers have full legal ownership of anything left inside their car after 5 minutes
  2. No; demanding extortionate rewards or refusing to return lost items constitutes unlawful possession (侵占), though reasonable direct delivery/transportation expenses may be compensated Correct answer.
  3. Yes, the standard legal finder reward in China is 80% of the lost item's retail value
  4. Yes, if the passenger left the item on a national public holiday

Explanation

Under Article 314 to 317 of the PRC Civil Code, a finder must return lost property to the owner. While the owner should reimburse necessary direct transportation expenses incurred during return delivery, demanding exorbitant ransoms or refusing to return property constitutes civil tortious unlawful possession (and potential criminal liability).

Question 45Passenger Service

When transporting an elderly passenger with mobility difficulties or a passenger carrying heavy luggage, what is the driver's expected professional service conduct?

  1. Sit in the driver's seat and honk the horn repeatedly to make them hurry
  2. Take the initiative to step out, assist with loading/unloading luggage in the trunk, and help the passenger board/alight safely Correct answer.
  3. Refuse the order immediately and drive away
  4. Demand an extra cash tip of RMB 50 per suitcase before opening the trunk

Explanation

Under taxi operating service standards (GB/T 22485), drivers should demonstrate civilized service by taking the initiative to exit the vehicle, assist elderly, pregnant, or mobility-impaired passengers with boarding, and assist in loading and unloading luggage in the trunk.

Question 46Passenger Service

What should a driver do if an unaccompanied, severely intoxicated passenger who has lost self-control vomits, acts aggressively, or cannot provide a clear destination?

  1. Engage in a physical fistfight with the passenger
  2. Ensure personal and traffic safety, avoid escalating verbal/physical conflict, contact the order creator or emergency contact, and if necessary seek assistance from public security police (110) Correct answer.
  3. Take the passenger's jewelry as compensation and leave them on the highway
  4. Speed through red traffic lights to get rid of them

Explanation

When dealing with severely intoxicated, unruly passengers who cannot control their actions, the driver must de-escalate tension, avoid physical confrontation, park safely, and call 110 police or the platform emergency hotline for professional intervention.

Question 47Passenger Service

If a passenger expresses dissatisfaction with the calculated fare or route during or at the end of the trip, how should the driver resolve the dispute?

  1. Lock the car doors and refuse to let the passenger exit until they pay cash tips
  2. Remain calm and polite, explain the route and platform billing breakdown calmly, and advise the passenger to submit a platform fee review/customer service dispute ticket rather than arguing Correct answer.
  3. Insult the passenger's family loudly
  4. Physically seize the passenger's mobile phone

Explanation

In fare or route disputes, drivers should remain calm, courteous, and professional. Explain the billing structure calmly and guide the passenger to submit an online fee dispute / customer service review on the app, where trajectory data and pricing algorithms will be audited objectively.

Question 48Passenger Service

Under the 'Dutch Reach' (荷式开门法) safe door-opening technique recommended for urban taxi/ride-hail drivers and passengers, which hand should be used to open the car door?

  1. Use the hand closest to the door and push it open with maximum force blindly
  2. Use the hand furthest from the door (e.g. right hand for left-side door) to naturally rotate the torso, check rearview mirrors, and look over the shoulder for approaching cyclists and pedestrians Correct answer.
  3. Use both feet to kick the door open
  4. Open the door only while the vehicle is still moving at 30 km/h

Explanation

The 'Dutch Reach' (荷式开门法) technique requires using the hand furthest from the door handle (e.g., using the right hand to open the driver's left-side door). This body movement naturally rotates the driver's upper body, allowing them to look back and check the side mirror and blind spots to prevent 'dooring' collisions with cyclists and pedestrians.

Question 49Passenger Service

Under Article 47 of the PRC Road Traffic Safety Law, what must a motor vehicle driver do when approaching a pedestrian crosswalk (斑马线) where pedestrians are crossing?

  1. Honk continuously and accelerate to frighten pedestrians away
  2. Slow down in advance, and come to a complete stop to yield right-of-way to pedestrians crossing the street (停车礼让行人) Correct answer.
  3. Weave between crossing pedestrians at high speed
  4. Flash high-beam headlights to demand pedestrians retreat

Explanation

Article 47 of the PRC Road Traffic Safety Law mandates that when a motor vehicle passes through a pedestrian crosswalk, it must decelerate; where pedestrians are passing through the crosswalk, the vehicle must come to a complete stop and yield (停车让行). Failure to yield results in penalty points and fines.

Question 50Passenger Service

Under standard emergency response protocols in China, what is the correct three-digit telephone number sequence for Medical First Aid, Traffic Police, and Fire & Rescue?

  1. 120 for Medical First Aid, 122 for Traffic Police, and 119 for Fire & Rescue (120急救、122交警、119消防) Correct answer.
  2. 911 for all services combined
  3. 114 for Medical, 10086 for Traffic Police, and 12306 for Fire
  4. 12315 for Medical, 12345 for Traffic Police, and 95598 for Fire

Explanation

In China, the primary emergency telephone hotlines are: 110 for Public Security Police (公安报警), 120 for Emergency Medical First Aid (医疗急救), 122 for Traffic Accident Police (交通事故报警), and 119 for Fire and Rescue Services (消防救援).