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Coding interviews and documenting disagreement

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Coding interviews and documenting disagreement

A fictional sociolegal study uses interviews about experiences with an administrative process. Two researchers code overlapping transcripts, but they disagree about whether several passages describe fear of retaliation, lack of information or an unrelated difficulty. One proposes deleting the disputed passages and reporting perfect agreement. Another proposes counting every refusal to answer as an actual zero level of concern. The team has retained the participants words and a draft codebook but has not finalized the category definitions. Students must preserve the source meaning, address the coding disagreement transparently and distinguish absence of a response from a measured absence of concern. The exercise does not establish one mandatory coding system or guarantee that all interpretations will converge.

1. How should the disagreement be addressed?

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Review category definitions and the actual passages, document the process and assess consistency through an appropriate method. Do not manufacture agreement by deleting inconvenient material.

2. How should missing answers be treated?

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Distinguish refusal, inapplicability and an observed zero where relevant, with documented codes and analysis decisions. A missing answer does not automatically establish absence of concern.