CPB Medical Billing study materials
CPB Medical Billing study resources

CPB Medical Billing cheat sheet

CPB Medical Billing · Keep the key ideas within reach.

Quick reference

Core Billing Knowledge

  • CPT codes describe procedures and services; ICD-10-CM codes describe diagnoses. Every claim line needs a supporting diagnosis, and the first-listed diagnosis must reflect the primary reason for the encounter.

  • E/M level selection under 2021+ office/outpatient rules is based on either medical decision making (MDM) or total time on the date of the encounter; both elements are no longer required together.

  • Modifier 25 is appended to a significant, separately identifiable E/M service performed on the same day as a procedure; modifier 59 (or XS/XE/XP/XU) signals a distinct procedural service to override bundling edits.

  • The National Correct Coding Initiative (NCCI) publishes procedure-to-procedure (PTP) edits and medically unlikely edits (MUEs); a PTP edit with a modifier indicator of 0 cannot be bypassed by any modifier.

  • Global surgical packages include preoperative, intraoperative, and postoperative care. Major surgery (90-day global) and minor surgery (0- or 10-day global) differ in the postoperative period included.

  • Claim form CMS-1500 is used for professional claims; the UB-04 (CMS-1450) is used for institutional claims. Place of service (POS) codes must match the setting where the service was rendered.

  • Charges are reported as the practice's fee schedule amount, not the expected reimbursement. Reimbursement is typically the lesser of the billed charge or the payer's allowed amount.

  • Coordination of benefits (COB) determines which payer is primary. The birthday rule generally makes the plan of the parent whose birthday falls earlier in the year primary for dependent children.

  • Clean claim rate and first-pass acceptance rate measure front-end billing quality; a claim rejected at the clearinghouse never reaches the payer and does not generate a denial.

Quick reference

Insurance and Payer Requirements

  • Eligibility and benefits verification should confirm active coverage, effective date, plan type, copay/coinsurance, deductible status, and whether prior authorization is required before the date of service.

  • Prior authorization (PA) must be obtained before the service when the payer requires it; retroactive authorization is generally not guaranteed and services rendered without required PA are commonly denied.

  • Referral requirements differ by plan: HMO products often require a PCP referral for specialist visits, while PPO products typically do not.

  • Medicare Part B covers outpatient/professional services and durable medical equipment; Part A covers inpatient hospital stays. Medicare Advantage (Part C) plans follow the plan's own rules but must cover at least the same services as Original Medicare.

  • Medicaid is a joint federal-state program; eligibility and covered benefits vary by state, and many states use managed care organizations (MCOs) with their own billing rules.

  • Timely filing limits are set by the payer contract or state regulation; common commercial limits are 90-180 days from the date of service, and Medicare generally is 12 months from the date of service.

  • Advance Beneficiary Notice (ABN, form CMS-R-131) is used for Medicare when the provider believes a service may not be covered; it shifts financial responsibility to the patient only if properly executed.

  • For commercial plans, a waiver of patient cost-sharing may violate the payer contract unless the patient is documented as indigent under a written financial assistance policy.

  • Electronic claims are submitted via ANSI ASC X12N 837P transactions; remittance advice is received as an 835 transaction, and eligibility inquiries use 270/271.

Quick reference

Denials, Appeals, and Collections

  • Common denial categories: eligibility (CO-27), no prior authorization (CO-197), non-covered service (CO-96), bundling (CO-97), and medical necessity (CO-50).

  • CO (contractual obligation) adjustments are written off per contract and cannot be billed to the patient; PR (patient responsibility) amounts may be billed to the patient.

  • A denial is a payer decision on a processed claim; a rejection is a clearinghouse or front-end edit that prevents the claim from reaching the payer and must be corrected and resubmitted.

  • Appeal levels for Medicare: first-level redetermination, second-level reconsideration, then ALJ hearing (with amount-in-controversy threshold), Medicare Appeals Council, and federal district court.

  • Commercial appeals typically require a first-level internal appeal, then external review; the appeal letter should cite the specific denial code, policy reference, and supporting documentation.

  • Timely filing for appeals is separate from the original claim timely filing limit; Medicare redetermination must generally be filed within 120 days of the initial determination.

  • Aging buckets (0-30, 31-60, 61-90, 91-120, 120+) track A/R; days in A/R is calculated as total A/R divided by average daily charges.

  • Patient statements should follow a defined collection cycle with documented notices; accounts are typically turned to a collection agency only after internal collection efforts are exhausted and per written policy.

  • Refund obligations arise when a payer overpays or a patient pays after insurance has paid; overpayments should be identified and refunded within the timeframe required by the payer contract.

Quick reference

Compliance and Regulatory Standards

  • HIPAA Privacy Rule governs use and disclosure of protected health information (PHI); the Security Rule sets administrative, physical, and technical safeguards for electronic PHI.

  • HIPAA requires covered entities to provide a Notice of Privacy Practices and to honor patient rights including access to records, amendment, and an accounting of disclosures.

  • The Anti-Kickback Statute prohibits knowingly offering or receiving remuneration to induce referrals of items or services covered by federal health care programs; safe harbors define protected arrangements.

  • The Stark Law (Physician Self-Referral Law) prohibits physician referrals of designated health services to entities with which the physician has a financial relationship, absent an exception.

  • The False Claims Act imposes liability for knowingly submitting false claims; qui tam provisions allow private parties to bring suit on the government's behalf.

  • The OIG Work Plan and the Medicare Learning Network publish audit targets and billing guidance; compliance programs should include auditing, monitoring, and employee training.

  • CPT is maintained by the AMA; ICD-10-CM is maintained by CDC/NCHS and ICD-10-PCS by CMS; HCPCS Level II codes are maintained by CMS for supplies, drugs, and services not in CPT.

  • The No Surprises Act limits balance billing for emergency services and out-of-network services at in-network facilities and requires good-faith estimates for uninsured or self-pay patients.

  • The Two-Midnight Rule governs inpatient admission for Medicare: a stay expected to span two midnights is generally appropriate for inpatient, otherwise outpatient or observation status applies.