CPHRM study materials
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CPHRM study plan

CPHRM · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Claims & Litigation & Legal & Regulatory

  • Map the claims lifecycle from incident identification through closure, labeling each hand-off point where risk management intervenes

  • Distinguish the four elements of negligence and apply them to three written hospital scenarios

  • Outline the statutory and regulatory framework governing health care risk management, including accreditation and licensure bodies

  • Build a personal glossary of 40 legal and claims terms with plain-language definitions

Your checkpoint

A one-page claims-and-legal flowchart plus a 40-term glossary in your own words

Week 2

Claims & Litigation & Legal & Regulatory

  • Differentiate occurrence, claims-made, and tail coverage triggers, and explain which responds in given fact patterns

  • Sequence the steps of an internal root cause investigation and identify privilege and discoverability issues

  • Summarize the practitioner credentialing and peer review legal protections and where they break down

  • Draft a defensible documentation standard for a sample adverse event

Your checkpoint

Three written fact-pattern analyses (coverage trigger, privilege question, peer review exposure) each 200-300 words

Week 3

Clinical Patient Safety

  • Classify patient safety events using a harm-severity taxonomy and justify each classification

  • Design a reporting pathway that satisfies both internal escalation and external mandatory reporting

  • Explain how human factors and just-culture principles shape event investigation interviews

  • Compare at least four patient safety tools (e.g., FMEA, RCA, safety huddles, trigger tools) by when each is appropriate

Your checkpoint

A one-page tool-selection matrix mapping five safety scenarios to the correct analytic method with rationale

Week 4

Health Care Operations & Clinical Patient Safety

  • Trace how governance structure, medical staff bylaws, and committee charters distribute risk accountability

  • Identify operational risks embedded in staffing models, environment of care, and supply chain decisions

  • Integrate safety event data into an operational performance narrative for leadership

  • Evaluate how a culture-of-safety survey result would drive an operational action plan

Your checkpoint

A two-page mock executive briefing linking one safety metric to two operational risks and three recommended actions

Week 5

Risk Financing

  • Calculate expected loss, retention levels, and the cost of risk for a worked example

  • Compare self-insurance, captive, and commercial transfer options against stated organizational objectives

  • Interpret a loss run and identify trend, severity, and frequency signals

  • Explain how risk financing choices interact with claims handling and legal exposure

Your checkpoint

A completed cost-of-risk worksheet with a one-paragraph funding recommendation defended by the numbers

Week 6

Claims & Litigation & Clinical Patient Safety

  • Convert a clinical safety event into a litigation-readiness file with an evidence inventory

  • Practice disclosure conversations by scripting the opening, empathy statement, and fact summary

  • Appraise when a safety event should trigger early claims notification and who decides

  • Reconcile patient safety improvement aims with claims defense strategy in a conflict scenario

Your checkpoint

A scripted disclosure conversation outline plus a claims-notification decision checklist

Week 7

Legal & Regulatory & Risk Financing

  • Apply regulatory change to a risk register and reprioritize entries

  • Draft contract and consent language requirements that reduce transferred liability

  • Recompute the funding recommendation from Week 5 given a revised loss trend

  • Complete 60 practice items across Domains 4 and 5 and log every miss by failure reason

Your checkpoint

An updated risk register with three new regulatory entries and a categorized error log from 60 practice items

Week 8

Claims & Litigation & Clinical Patient Safety & Health Care Operations & Legal & Regulatory & Risk Financing

  • Complete a timed 150-item mock exam under test conditions

  • Analyze every missed item to root cause (knowledge gap, misread stem, or judgment error)

  • Re-teach the two weakest domains from your own notes without reopening source material

  • Consolidate a final one-page recall sheet of formulas, thresholds, and decision rules

Your checkpoint

Mock exam score report with a written remediation plan targeting your two lowest-scoring domains

Milestones

Week 2: Can explain the claims lifecycle, negligence elements, and coverage triggers aloud in under 10 minutes with no notes

Week 4: Score 70% or better on a 40-item mixed set covering Domains 1, 2, 3, and 4

Week 6: Produce a cost-of-risk calculation and a disclosure script from memory, checking notes only afterward

Week 8: Score 75% or better on the timed 150-item mock exam with no domain below 65%