CPHRM study plan
CPHRM · Give each week a clear focus.
8 weeks · About 7 hours per week
Claims & Litigation & Legal & Regulatory
Map the claims lifecycle from incident identification through closure, labeling each hand-off point where risk management intervenes
Distinguish the four elements of negligence and apply them to three written hospital scenarios
Outline the statutory and regulatory framework governing health care risk management, including accreditation and licensure bodies
Build a personal glossary of 40 legal and claims terms with plain-language definitions
Your checkpoint
A one-page claims-and-legal flowchart plus a 40-term glossary in your own words
Claims & Litigation & Legal & Regulatory
Differentiate occurrence, claims-made, and tail coverage triggers, and explain which responds in given fact patterns
Sequence the steps of an internal root cause investigation and identify privilege and discoverability issues
Summarize the practitioner credentialing and peer review legal protections and where they break down
Draft a defensible documentation standard for a sample adverse event
Your checkpoint
Three written fact-pattern analyses (coverage trigger, privilege question, peer review exposure) each 200-300 words
Clinical Patient Safety
Classify patient safety events using a harm-severity taxonomy and justify each classification
Design a reporting pathway that satisfies both internal escalation and external mandatory reporting
Explain how human factors and just-culture principles shape event investigation interviews
Compare at least four patient safety tools (e.g., FMEA, RCA, safety huddles, trigger tools) by when each is appropriate
Your checkpoint
A one-page tool-selection matrix mapping five safety scenarios to the correct analytic method with rationale
Health Care Operations & Clinical Patient Safety
Trace how governance structure, medical staff bylaws, and committee charters distribute risk accountability
Identify operational risks embedded in staffing models, environment of care, and supply chain decisions
Integrate safety event data into an operational performance narrative for leadership
Evaluate how a culture-of-safety survey result would drive an operational action plan
Your checkpoint
A two-page mock executive briefing linking one safety metric to two operational risks and three recommended actions
Risk Financing
Calculate expected loss, retention levels, and the cost of risk for a worked example
Compare self-insurance, captive, and commercial transfer options against stated organizational objectives
Interpret a loss run and identify trend, severity, and frequency signals
Explain how risk financing choices interact with claims handling and legal exposure
Your checkpoint
A completed cost-of-risk worksheet with a one-paragraph funding recommendation defended by the numbers
Claims & Litigation & Clinical Patient Safety
Convert a clinical safety event into a litigation-readiness file with an evidence inventory
Practice disclosure conversations by scripting the opening, empathy statement, and fact summary
Appraise when a safety event should trigger early claims notification and who decides
Reconcile patient safety improvement aims with claims defense strategy in a conflict scenario
Your checkpoint
A scripted disclosure conversation outline plus a claims-notification decision checklist
Legal & Regulatory & Risk Financing
Apply regulatory change to a risk register and reprioritize entries
Draft contract and consent language requirements that reduce transferred liability
Recompute the funding recommendation from Week 5 given a revised loss trend
Complete 60 practice items across Domains 4 and 5 and log every miss by failure reason
Your checkpoint
An updated risk register with three new regulatory entries and a categorized error log from 60 practice items
Claims & Litigation & Clinical Patient Safety & Health Care Operations & Legal & Regulatory & Risk Financing
Complete a timed 150-item mock exam under test conditions
Analyze every missed item to root cause (knowledge gap, misread stem, or judgment error)
Re-teach the two weakest domains from your own notes without reopening source material
Consolidate a final one-page recall sheet of formulas, thresholds, and decision rules
Your checkpoint
Mock exam score report with a written remediation plan targeting your two lowest-scoring domains
Milestones
Week 2: Can explain the claims lifecycle, negligence elements, and coverage triggers aloud in under 10 minutes with no notes
Week 4: Score 70% or better on a 40-item mixed set covering Domains 1, 2, 3, and 4
Week 6: Produce a cost-of-risk calculation and a disclosure script from memory, checking notes only afterward
Week 8: Score 75% or better on the timed 150-item mock exam with no domain below 65%