CPTD case studies
CPTD · Put your knowledge to work in context.
The Certified Professional in Talent Development (CPTD) is the credential ATD (the Association for Talent Development) awards to practitioners who can demonstrate broad, applied competence across the talent development field. It replaced the earlier CPLP designation, and holders use CPTD to signal that they have moved past tool-level familiarity into judgment-level practice: diagnosing performance problems, designing learning that actually changes behavior, and connecting that work to organizational results. It suits experienced practitioners - instructional designers, facilitators, L&D managers, organization development and performance consultants - who already have several years of hands-on work and want an external benchmark for it. The exam is multiple choice and is organized around three domains: Building Personal Capability (20%), Developing Professional Capability (45%), and Impacting Organizational Capability (35%). The CPTD case studies are 5 cases and about 3,121 words.
1The 360 Split: Coaching a Resistant but Critical Leader
Renata leads a four-person talent development team at a 900-employee logistics firm. Her 360 feedback, collected last month, shows a sharp split: peers rate her collaboration 2.4 out of 5, while her manager rates her 4.5.
527 words, about 3 min2Compliance Wants a Rebuild; the Data Points Elsewhere
A regional hospital's compliance director asks you to rebuild the two-hour HIPAA privacy e-learning. Last year's version had 96% completion.
646 words, about 3 min3Proving ROI for a Leadership Cohort With Confounded Data
A software company ran a six-month 'Leading at Scale' cohort for 24 engineering managers. Participants rated it 4.6 out of 5.
628 words, about 3 min4Five Weeks to Go-Live and 31% Attendance
A 2,400-employee insurer is consolidating three claims systems into one. The program is 14 months in and five weeks from go-live.
643 words, about 3 min5Eleven Retirements, Undocumented Knowledge, No Requisitions
A specialty manufacturer will lose 11 of its 34 maintenance technicians to retirement within 18 months. Their troubleshooting knowledge is mostly undocumented.
677 words, about 3 min