CT Security Guard flashcards
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32 cards. Read the term and the definition here. The deck at the top of this page is optional.
- Connecticut security guard license
- A credential issued by the DESPP Special Licensing and Firearms Unit under CGS Chapter 534, required to work as a security guard in Connecticut; valid for two years and subject to training and background check requirements.
- Pre-assignment training hours
- Under CGS §29-161a, Connecticut security guards must complete at least 8 hours of approved pre-assignment training before working, covering legal powers, report writing, and emergency response.
- Annual in-service training
- Connecticut licensed security guards must complete at least 4 hours of DESPP-approved in-service training each year to maintain their license and stay current on legal and procedural updates.
- Citizen's arrest authority
- A Connecticut security guard, like any private citizen, may arrest only for a felony or breach of peace committed in their presence, and must promptly deliver the person to police or a judge.
- Firearm permit requirement
- A Connecticut security guard may carry a firearm on duty only with a separate pistol permit or security guard firearm permit under CGS §29-28, plus required firearms training and employer authorization.
- One-party consent recording
- Connecticut law (CGS §52-570d) allows recording a conversation if the recorder is a party to it; secret recording of conversations by non-participants is prohibited and can lead to civil liability.
- License renewal period
- A Connecticut security guard license expires two years after issuance; renewal requires a completed application, fee, and proof of required training, and late renewal may require re-fingerprinting.
- Interfering with police
- Under CGS §53a-167a, obstructing or interfering with a police officer is a criminal offense; security guards must yield authority to police at crime scenes and cooperate fully.
- Prevention as primary role
- The core duty of a security officer is to deter crime and loss through visible presence, access control, patrol, and reporting, rather than to apprehend or punish offenders.
- Post orders
- Site-specific written instructions from the employer or client that define a guard's duties, patrol routes, access control procedures, emergency contacts, and reporting requirements for that assignment.
- Contractual authority
- A security officer's authority derived from the property owner or client, allowing the guard to enforce site rules, deny access, and request identification on the protected premises.
- Ethical conflict of interest
- A situation where a guard's personal interest could influence their duties; guards must avoid accepting gifts, outside employment, or favors that compromise impartiality or the employer's trust.
- Objective reasonableness
- The legal standard for use of force, asking whether a reasonable officer in the same situation would use similar force; it considers the threat, the subject's actions, and the totality of circumstances.
- False imprisonment risk
- Unlawfully detaining a person without legal authority or for longer than necessary can result in criminal charges and civil liability for the guard and employer.
- Confidentiality duty
- Security officers must protect sensitive information about clients, employees, incidents, and investigations, sharing it only with authorized persons on a need-to-know basis.
- Professional appearance
- A security officer's uniform, identification, grooming, and punctuality project authority and trust; a professional appearance supports deterrence and public confidence in the security function.
- Documenting minor incidents
- Even seemingly minor events should be recorded in reports because they may establish patterns, support future liability defense, and provide evidence if conditions escalate.
- Fire emergency response
- Activate the alarm, call 911, evacuate via safe routes without elevators, assemble at the designated area, conduct a head count, and report missing persons to firefighters.
- Medical emergency steps
- Follow universal precautions, call 911, provide first aid or CPR within training, and avoid moving an injured person unless immediate danger requires it; document the incident afterward.
- Crime-in-progress dispatch
- When reporting a crime, give location, nature of incident, number of persons, weapons, injuries, suspect descriptions, vehicle details, and direction of travel to the 911 dispatcher.
- Bomb threat procedure
- Stay calm, keep the caller talking, record exact words and background sounds, notify police and management, and avoid using radios or cell phones near a suspected explosive device.
- Run-Hide-Fight
- Active shooter response model: evacuate if safe, hide in a locked or barricaded area with lights off and phones silenced, and fight only as a last resort when facing imminent deadly threat.
- Scene control
- Security officers secure the incident area, preserve evidence, keep access routes clear for responders, and prevent unauthorized persons from entering until police or supervisors arrive.
- Emergency equipment locations
- Guards must know and check the locations of fire extinguishers, AEDs, first-aid kits, exits, and alarm pull stations on their post during routine patrols.
- Witness information collection
- After an emergency, obtain names, contact numbers, and statements from witnesses, and record observations before memory fades, then include them in the incident report.
- Report writing elements
- A complete incident report covers who, what, when, where, why, and how, including names, times, locations, actions taken, witnesses, and disposition of the incident.
- Objective report language
- Reports should be factual, first-person past tense, free of opinion, slang, and speculation, quoting statements directly and describing observations rather than conclusions.
- Observation techniques
- Guards should note physical characteristics, clothing, vehicles, license plates, and direction of travel, and record notes promptly to preserve accuracy before memory degrades.
- Communication process
- Communication involves a sender, message, channel, receiver, and feedback; noise, language barriers, and stress can distort messages, so guards should confirm understanding.
- Open-ended questions
- Interview questions that begin with who, what, when, where, why, or how and encourage witnesses to provide full accounts without being led toward a particular answer.
- Radio communication protocol
- Identify your unit, state the problem, give the location, and request assistance using clear, brief plain language; avoid codes unless the site uses them and confirm receipt.
- Daily activity report
- A patrol log that records routine activities, times of patrols, and unusual observations; it supplements but does not replace a full incident report for significant events.