Certified in Transformation for Supply Chain (CTSC) case studies
CTSC · Put your knowledge to work in context.
CTSC - Certified in Transformation for Supply Chain - is a professional credential awarded by ASCM for people who lead or support end-to-end supply chain transformation rather than run daily operations. Where execution-level credentials ask how to plan, source, make, and deliver, CTSC asks a different question: what should the supply chain become, which digital capabilities make that possible, and how do you move an organization there without destabilizing it. The CTSC case studies are 5 cases and about 3,924 words.
1Two Mandates, One Roadmap
Northwind Components (US 480M industrial parts) has two mandates in play. The CEO's three-year vision calls for 30% faster quote-to-delivery and a 25% SKU increase through configurable products.
810 words, about 4 min2Control Tower on Shaky Data
Meridian Distribution is deploying a supply chain control tower. Its data estate is fragmented: 14 ERP systems across five instances, 22% of supplier lead times maintained by hand in spreadsheets, and a 6% EDI error rate with its largest 3PL.
769 words, about 4 min3The Pilot That Did Not Scale
After a six-month pilot in a single distribution center, a voice-directed picking and real-time exception system reached 91% adoption and improved outbound accuracy by three points. Nine months into the multi-site rollout, adoption sits at 54%, 38% of pickers keep a paper pick list as backup, overtime is up 11%, and two supervisors have publicly called the system slower.
772 words, about 4 min4The Benefits That Vanished
Eighteen months after go-live of a new planning platform, the business case's US 14M annual benefit has been validated by finance at US 4.2M. Regional inventory is down, but expedite freight is up enough to consume much of the gain, and nobody owns the net number.
832 words, about 4 min5The Synergy Target and the Nine-Month Deadline
Following its acquisition of a direct competitor, Halden Group has committed to US 30M of synergies in 24 months, US 12M of it from supply chain: freight, footprint and procurement scale. The two distribution centers are 40 miles apart, both leased with penalty clauses, and combined SKU overlap is 62%.
741 words, about 4 min