DC Alcohol Server flashcards
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32 cards. Read the term and the definition here. The deck at the top of this page is optional.
- Legal drinking age in DC
- The minimum age to purchase or consume alcohol in the District of Columbia is 21; selling or serving alcohol to anyone under 21 is prohibited.
- ABCA
- The Alcoholic Beverage and Cannabis Administration is the DC agency that issues alcohol licenses, inspects licensed premises, and enforces alcohol laws and regulations.
- Standard on-premises closing time
- On-premises alcohol sales generally end at 2:00 a.m. in DC, with a 3:00 a.m. closing allowed on nights before a federal holiday; extended hours require a specific endorsement.
- Off-premises Sunday sales
- Off-premises retailers in DC may sell alcohol on Sunday from 9:00 a.m. to 9:00 p.m. only if they hold the required Sunday sales endorsement.
- Acceptable photo ID
- Valid, unexpired government-issued photo ID includes a DC or state driver's license or ID card, a U.S. passport or passport card, a military ID, and a foreign passport.
- One-day license
- A temporary license issued by ABCA for a special event; the same age, ID, intoxication, and hours rules apply as for an annual license.
- Penalties for sale to minor
- ABCA may impose civil fines and suspend or revoke a license when a licensee or employee sells alcohol to a person under 21.
- Check ID under 30
- A common safe-service rule is to check photo ID for every customer who appears to be under 30; checking all customers is the most protective practice.
- Vertical driver's license
- A vertical orientation or an 'under 21' marking on a driver's license indicates the holder is under 21 and may not be served alcohol.
- Reject altered ID
- An ID that is expired, damaged, altered, missing a photograph, or inconsistent with the customer's appearance must be rejected and the sale refused.
- Verify date of birth
- Read the date of birth directly from the ID and calculate the age; do not rely on the customer's stated age or a quick glance at the birth year.
- Refusal procedure for no ID
- If a customer cannot produce acceptable ID, refuse the alcohol sale, offer a non-alcoholic alternative, and avoid arguing or negotiating with the customer.
- Refusal log
- A written record of refused sales showing date, time, reason, and employee initials; it demonstrates compliance and supports the licensee during ABCA inspections.
- Compare photo to face
- Match the ID photograph to the customer's face and compare height, eye color, and other features; ask a follow-up question if the ID seems inconsistent.
- Signs of intoxication
- Observable signs include slurred speech, bloodshot or glassy eyes, impaired coordination, staggering, aggressive behavior, and difficulty concentrating or following conversation.
- Standard drink definition
- A U.S. standard drink contains about 0.6 fluid ounces of pure alcohol: 12 oz beer at 5% ABV, 5 oz wine at 12% ABV, or 1.5 oz spirits at 40% ABV.
- Alcohol metabolism rate
- The body metabolizes roughly one standard drink per hour; coffee, food, cold showers, and exercise do not speed sobering or reduce impairment.
- Risk factors for intoxication
- Empty stomach, high-ABV drinks, rapid consumption, mixing alcohol with medication or drugs, fatigue, and low body weight increase the risk and speed of intoxication.
- Refusing service calmly
- Use a calm, non-confrontational statement such as 'I'm not able to serve you another drink,' offer water or food, and involve a manager if the customer persists.
- Safe ride arrangement
- For an intoxicated customer, arrange a taxi, rideshare, or designated driver; do not let the person drive, and call 911 if medical help is needed.
- Service pace controls
- Offer food and water, slow the rate of service, and stop serving alcohol as soon as signs of intoxication appear; never serve a visibly intoxicated person.
- Incident log
- A written record of intoxication events and refusals showing time, observed behavior, action taken, and witnesses; it supports licensee compliance and defense.
- Licensee responsibility for staff
- The licensee is responsible for the conduct of all employees, agents, and patrons on the premises, including compliance with ID, service, and hours rules.
- ABCA inspection authority
- ABCA inspectors may enter licensed premises during business hours to inspect for compliance; licensees must cooperate and produce required records when asked.
- Required recordkeeping
- Licensees must keep employee training certificates, refusal logs, incident reports, and proof of required postings, and make them available to ABCA on request.
- Alcohol training requirement
- Employees who serve alcohol must complete an ABCA-approved alcohol training program within the required time, keep certificates on file, and renew before expiration.
- Posting license and signs
- The license and any required warning or age notices must be posted conspicuously where customers can see them on the licensed premises.
- Filing a complaint
- A member of the public, neighbor, or another business may file a complaint with ABCA; ABCA investigates and may issue a warning, fine, suspension, or revocation.
- Responding to complaints
- Document the complaint, investigate internally, correct the practice, and retain records of the corrective action to demonstrate good-faith compliance.
- Written house policy
- A written policy covering ID checks, refusal of service, intoxication, hours, and incident reporting; staff must be trained on it at hire and at least annually.
- Illegal activity on premises
- A licensee may not knowingly allow illegal activity, gambling, prostitution, or drug use on the premises; such conduct can lead to suspension or revocation.
- Consequences of violation
- ABCA may impose civil penalties, suspend or revoke a license, or require remedial training for violations, including sales to minors or intoxicated persons.