AIOps Foundation case studies
AIOps Foundation · Put your knowledge to work in context.
The AIOps Foundation℠ certification, offered by DevOps Institute (now part of the PeopleCert Group), is an entry-level credential aimed at anyone who wants to understand how artificial intelligence and big data analytics are reshaping IT operations. The exam covers the origins of AIOps, including the history behind the term and the patterns that preceded it, and explains how digital transformation and the evolution of machine learning made AIOps an indispensable tool in modern IT operations. The AIOps Foundation case studies are 5 cases and about 3,270 words.
1Alert Noise at Harborline: Supervised Classifier or Unsupervised Correlation?
Harborline is an online retailer running 1,800 hosts across two regions. Its monitoring stack emits about 42,000 alerts per day from six tools: a metrics platform, a log analytics service, an APM product, a cloud provider's native alarms, a synthetic-check service, and a ticketing webhook.
647 words, about 3 min2Northgate Bank: Whose SLO Is the Anomaly Scoring Service?
Northgate Bank runs a log-anomaly scoring service: 2.5 million log lines per minute are scored and the top-scoring clusters are pushed into the on-call console used by 40 SREs. The model is trained and retrained by a data science team on its own MLOps pipeline, which pushes a new model version to the Kubernetes inference service roughly twice a week without a change ticket.
650 words, about 3 min3Meridian Telco: Enabling Auto-Remediation on 4,200 Cell-Site Routers
Meridian Telco operates 4,200 cell-site routers. A flapping backhaul link can generate 300 alarms in ten minutes.
671 words, about 3 min4Aldworth Insurance: Two Vendors and a Q3 Deadline
Aldworth Insurance has a 25-year-old NOC watching 4,000 servers through eleven monitoring tools. Runbooks live in Word documents, the CMDB is estimated to be 60% accurate, and tickets sit in a service management system with six years of history.
660 words, about 3 min5Lumen Pay: Cardinality Explosion in the Metrics Backbone
Lumen Pay, a payments provider, runs Prometheus with 2.4 million active time series scraped every 15 seconds, up from 300,000 six months ago after a team added a per-customer identifier as a label. Raw retention is 15 days.
642 words, about 3 min