ePRO exam-day guide
ePRO · Prepare for the day ahead.
Your checklist
Government-issued photo ID
Bring the original, unexpired ID in the name you registered with. If your registration name differs from your ID (for example, a shortened first name or a maiden name), confirm with the provider in advance how to handle it; do not assume a name mismatch will be resolved at the desk.
Appointment confirmation and candidate ID number
Have the confirmation email or scheduling record available, including your candidate/registration number and the exact test time, time zone, and delivery format (test center or remote proctored). Confirm with the provider which identifiers they require at check-in.
Know your delivery format and platform requirements
For remote proctoring, confirm with the provider the supported operating system, browser, webcam, microphone, and any required secure-browser or system-check software, and run the system check before test day. For a test center, confirm the address, parking or transit options, and arrival time.
Review the exam blueprint and question format
Know the domains, approximate weighting, number of scored questions, and whether items are multiple-choice, multiple-response, drag-and-drop, or case-based. Confirm the current blueprint with the provider, since published outlines can change between handbook versions.
Confirm timing, breaks, and review behavior
Check whether the clock runs during breaks, whether breaks are scheduled or optional, whether you can flag and revisit questions, and whether answers can be changed before final submission. These vary by provider; confirm rather than assume.
Confirm scoring and results reporting
Know the passing standard, whether scoring is criterion-referenced, whether partial credit applies to multi-part items, and when and how results are released. Confirm these details with the provider.
Bring only permitted items to the testing area
Most providers restrict personal items to a locker or a designated area. Confirm the allowed-items list (for example, whether a calculator, scratch paper, or a printed reference is permitted) and leave prohibited items such as phones, smartwatches, and notes behind.
Plan your route and arrival buffer
For a test center, arrive earlier than the appointment time to allow for check-in, ID verification, and a security scan. For remote testing, be seated and logged in before the start time so you do not lose minutes to troubleshooting.
Prepare your testing environment (remote)
Use a private room with a clear desk, stable internet, and a power source. Confirm with the provider the rules on room scans, permitted beverages, and whether anyone else may enter the room during the session.
Rest and logistics the night before
Set two alarms, charge devices, prepare your ID and confirmation in one place, and avoid last-minute cramming of new material. Sleep and a calm start matter more than one more practice set.
Know the reschedule and cancellation policy
Confirm with the provider the deadline and fees for rescheduling or cancelling, and what happens if you arrive late or have a technical failure during a remote session.
Plan the day
Stop learning new topics. Take one timed full-length practice set under exam-like conditions, then review only the explanations for missed items and note the pattern of errors (misread stem, weak domain, time pressure). Build a one-page summary of high-yield facts, formulas, or terminology and read only that from here on.
Confirm logistics: appointment time and time zone, test center address or remote system check, ID name match, and permitted items. Re-read the provider's candidate handbook sections on conduct, breaks, and scoring. Resolve any open question with the provider now rather than on test day.
Do a light review of your one-page summary and the domains where you are weakest, then stop. Prepare clothing, ID, confirmation, and any permitted items in one place. For remote testing, clear your desk and test your webcam, microphone, and internet. Set alarms and go to bed at a normal hour.
Eat a normal meal and hydrate, but avoid excess caffeine if you are sensitive to it. Arrive at the test center early or log in to the remote session before the start time. Do not review new material in the final hour; a short skim of your summary is enough.
Read each stem fully and note qualifiers such as 'best', 'first', 'except', and 'most likely'. Answer every question; if there is no penalty for guessing, never leave a blank. Flag uncertain items and move on, then return if review is permitted. Watch the clock against the number of remaining questions, and take scheduled breaks to reset rather than to cram.
Note your provisional result if one is given, then confirm with the provider when and how official results are released and how to appeal or request a score review if needed.
Rules to check
Present original, valid identification in the name used at registration. If your ID name does not match your registration, confirm with the provider before test day how to resolve it; do not rely on desk staff to fix it.
Follow all proctor instructions. For remote sessions, keep your face and hands visible, do not leave the camera view, and do not communicate with anyone. For test-center sessions, remain in the designated area and follow staff directions.
Do not bring or use unauthorized materials or devices, including phones, smartwatches, notes, and secondary screens. Confirm the permitted-items list with the provider, since allowed aids such as calculators or scratch paper vary by exam.
Understand the break rules before you start: confirm whether the clock runs during breaks, whether breaks are scheduled or optional, and what happens if you return late. Do not assume you can pause the clock.
Understand the scoring rules: confirm the passing standard, whether multi-part items earn partial credit, and whether unanswered questions count as incorrect. If guessing is not penalized, answer every item.
Do not disclose, reproduce, or share exam content. Most providers prohibit discussing specific questions after the test, and doing so can invalidate your result.
Report technical problems immediately to the proctor or support line and follow their instructions. Confirm with the provider in advance how a documented technical failure affects your attempt or eligibility for a retake.
If you need an accommodation, request it well before test day and confirm approval and logistics with the provider; accommodations are generally not arranged at the last minute.