Test center procedures and security policies
What this domain tests
This domain covers the physical and procedural rules at the test center: identification, check-in, permitted and prohibited items, breaks, and incident handling. Security violations can void a score regardless of performance.
Check-in and identification
Arrive before the appointment time stated in the confirmation. Present a valid, unexpired government-issued photo ID with signature; the name must match the registration. Expect a photograph, a palm-vein or fingerprint scan where used, and a signature comparison. You will be asked to empty pockets and place personal items in a locker. The test administrator provides scratch materials, which are collected at the end.
Prohibited items and breaks
Phones, smart watches, notes, books, bags, and food are not allowed in the testing room. Unauthorized breaks may not stop the clock, and leaving the room without permission is a security incident. During scheduled breaks you may access a locker, but not study materials or devices. Any contact with prohibited items, even unintentionally, is documented.
Worked example
A candidate finishes a section and takes an unscheduled break to check a phone in the locker. The proctor observes the phone screen and files an incident report. The candidate's score is held pending review, and the review may cancel the result even though the phone was in the locker area. The correct action is to ask the administrator before leaving the room and to keep all devices powered off and stored.
Traps that cost marks
- Bringing a second ID or a phone into the room "just in case."
- Assuming a silent phone is permitted because it is not used.
- Leaving the testing room without notifying the administrator.
- Writing on anything other than issued materials.
- Discussing exam content in the waiting area or restroom.
Key points
- ID must be unexpired, government-issued, signed, and name-matched.
- Personal items go in a locker; scratch materials are issued and collected.
- Unauthorized room exits are security incidents.
- Device contact can trigger a score hold even without use.
- Incident reports are reviewed independently of item performance.
- Ask the administrator before any break or room exit.