ICDL Computer & Online Essentials (ICDL) case studies
ICDL Computer & Online Essentials · Put your knowledge to work in context.
ICDL Computer & Online Essentials is a certification exam within ICDL CORE, which the ICDL Foundation describes as "core digital skills for employability and productivity." ICDL is a global digital-skills certification programme, available in more than 100 countries through a network of testing centres, and is mapped to frameworks and recognised by governments, industry associations, academic institutions and public and private sector employers. The exam is aimed at candidates who need to demonstrate foundational, practical competence with computers and the internet - typically students, job seekers, and employees starting or formalising their digital skills. Content is split evenly between two domains: Computer Essentials (desktop and file management, hardware and software basics, networks, security and well-being) and Online Essentials (web browsing, information search, online communication and email, and safe online behaviour). Assessment is by multiple-choice items plus performance-based tasks carried out in a simulated application environment, so preparation should combine concept review with hands-on practice rather than reading alone. The ICDL Computer & Online Essentials case studies are 5 cases and about 2,118 words.
1The Filling Desktop
Priya's Windows laptop has a 256 GB SSD. She saves every file she receives to the Desktop and never moves it.
458 words, about 2 min2Shared Folder Permissions
A four-person design team shares one Windows PC. Each person has a separate standard (non-administrator) user account.
396 words, about 2 min3The Phishing Invoice
Marek, an accounts assistant, receives an email that appears to come from the company's regular supplier. The display name matches, the subject reads 'Overdue invoice - final reminder', and the body says the bank details have changed and payment must be made today to avoid legal action.
423 words, about 2 min4Searching for a Source
A student must write a short report on the health effects of screen time on teenagers. She searches: 'screen time bad'.
403 words, about 2 min5The Cloud Sync Mistake
Tomas keeps his only copy of a 40-page dissertation in a cloud-synced folder. He edits it on his laptop at home, where the laptop is offline.
438 words, about 2 min