RICS Ethics Test study materials
RICS Ethics Test study resources

RICS Ethics Test flashcards

RICS Ethics Test · Build recall with a focused review session.

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

RICS rules of conduct
The binding standards applying to RICS-regulated firms and members, covering ethical behaviour, competence, service, respect and acting in the public interest.
Integrity obligation
A member must be honest and transparent, and must not mislead by statement or omission. Integrity obligations override conflicting client or employer instructions.
Competence rule
Members must only accept work within their competence, keep knowledge current, and properly supervise staff and subcontractors whose work they are responsible for.
Terms of engagement
Written agreement setting out scope, fees, timescales and responsibilities. It must be agreed before work starts and reviewed when the scope changes.
Respect rule
Members must treat others with courtesy and fairness, avoid discrimination, harassment and bullying, and protect the confidentiality and privacy of client information.
Public interest duty
Members must act in the public interest, disclose conflicts promptly, and decline instructions where independence cannot be preserved or managed.
Conflict of interest rule
Disclose the conflict in writing, obtain informed consent, apply information barriers, or decline the instruction if the conflict cannot be managed.
Firm compliance responsibility
A regulated firm must nominate a responsible principal accountable for compliance with the rules, and principals are accountable for the firm's conduct.
Breach reporting duty
A member aware of a breach of the rules by another member or firm must report it to RICS; failure to report is itself a breach.
Misleading by omission
Withholding material facts known to the member is a breach of integrity equal to making a false statement, and must be avoided.
Confidentiality exception
Confidential information may be disclosed only with authority, where law requires it, or where the public interest in disclosure outweighs the client's interest in confidentiality.
Client due diligence
Identify and verify the client and beneficial owner, apply risk-based ongoing monitoring, retain records, and report suspicious activity to the nominated officer without tipping off.
Tipping off offence
Disclosing to a client that a suspicious activity report has been made, or that an investigation is underway, is a criminal offence in money laundering legislation.
Gifts and hospitality
Gifts and hospitality must be proportionate, recorded in a register, and refused where they could improperly influence professional judgement or create a conflict.
Objectivity in practice
Judgement must be independent of fee arrangements, referral relationships, employment pressure and personal interest; conflicts must be disclosed and managed.
Continuing professional development
Members must maintain and record CPD relevant to their practice, keeping skills current so that services remain competent and compliant with the rules.
Whistleblowing escalation
Raise concerns internally first where safe; escalate externally to the regulator or prescribed person where internal channels fail or the matter is serious.
Accurate advertising
Marketing claims about qualifications, experience or results must be accurate, verifiable and must not imply RICS endorsement or approval that has not been given.
Supervision accountability
A member who delegates work remains accountable for its quality and must ensure the person doing it is competent and properly supervised.
Referral fee disclosure
Any fee or benefit received for referring a client to another party must be disclosed to the client in writing before or at the time of referral.
Suspicious activity report
A report of suspected money laundering sent to the firm's nominated officer and onward to the National Crime Agency or local equivalent financial intelligence unit.
Nominated officer
The person in a firm responsible for receiving internal suspicious activity reports, assessing them and deciding whether to disclose to the authorities.
Cooperation with regulator
Members must respond fully and within deadlines to RICS requests, and must not destroy, alter or conceal records relevant to an investigation or audit.
Record retention
Client identification, engagement terms, advice and transaction records must be kept for the period required by law and RICS, and produced on request.
Protected disclosure
A good-faith report of wrongdoing that qualifies for legal protection, shielding the reporter from detriment, dismissal or victimisation by the employer.
Disciplinary outcomes
RICS sanctions range from a caution or conditions on registration to a fine, suspension or expulsion; firms may face conditions or removal from the register.
Compliance programme
Written policies, a responsible principal, risk assessment, staff training, monitoring and a documented escalation and reporting procedure within the regulated firm.
Bribery reporting route
Bribery concerns go to the firm's compliance officer or the relevant law enforcement authority; internal escalation must not be used to suppress a genuine concern.
Regulatory audit
A RICS review of a firm's compliance with the rules, requiring production of records, policies and evidence of client due diligence and engagement terms.
Breach of rules report
A written, factual and evidenced report to RICS Regulation about a suspected breach of the rules of conduct by a member or regulated firm.
Risk-based monitoring
Ongoing client due diligence proportionate to assessed money laundering risk, with enhanced measures for higher-risk clients, jurisdictions and transactions.
Sanction for non-cooperation
Failing to cooperate with a RICS investigation, or obstructing it, is itself a breach of the rules and can lead to separate disciplinary action.