Exemplar Global OHSMS Lead Auditor flashcards
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- Harmonized Structure clauses
- ISO 45001 uses clauses 4 to 10: context, leadership and worker participation, planning, support, operation, performance evaluation, and improvement. Auditors map evidence to these clause requirements.
- Consultation versus participation
- Consultation means seeking workers' views before a decision; participation means workers are involved in decision-making. Clause 5.4 requires both, with evidence of worker involvement.
- Hierarchy of controls
- Order of control effectiveness: eliminate the hazard, substitute, engineering controls and work reorganization, administrative controls including training, then PPE as last resort. Auditors verify controls follow this order.
- Documented information control
- Clause 7.5 requires documented information to be identified, formatted, reviewed and approved, and controlled for distribution, access, retrieval, retention and disposition. Auditors sample version control and availability.
- Risk versus opportunity
- Risk combines likelihood and severity of injury or ill health from a hazard. OH&S opportunity is a circumstance that can lead to improved OH&S performance, assessed separately under 6.1.2.2.
- Audit definition
- A systematic, independent and documented process for obtaining objective evidence and evaluating it objectively against audit criteria. Consulting or advising is not auditing.
- Audit programme
- A set of one or more audits planned for a specific time frame and directed at a specific purpose. It is managed to ensure risk-based scheduling and adequate resourcing.
- Third-party audit
- An audit conducted by an external independent organization, such as a certification body, for certification, surveillance or recertification purposes. It is distinct from first- and second-party audits.
- Audit principles
- ISO 19011 principles: integrity, fair presentation, due professional care, confidentiality, independence, evidence-based approach, and risk-based approach. They guide auditor conduct and conclusions.
- Surveillance audit frequency
- Surveillance audits are conducted at least once a year after initial certification, except where justified otherwise. Recertification is required before certificate expiry, typically every three years.
- Auditor competence elements
- Competence includes audit principles and methods, management system knowledge, organizational context and sector knowledge, generic auditor skills, and discipline-specific OH&S knowledge. It is evaluated through education, training and experience.
- Technical expert role
- A technical expert provides specialized knowledge to the audit team but does not act as an auditor. The expert is accompanied by an auditor, who remains responsible for findings.
- Lead auditor responsibilities
- The lead auditor plans and manages the audit, represents the team, allocates tasks, leads the team to conclusions, and prevents or resolves conflicts. The lead also finalizes the report.
- Auditor ethical conduct
- Auditors act with honesty, confidentiality, discretion, independence and impartiality. They avoid gifts or benefits that could influence judgment and disclose conflicts of interest.
- Audit criteria
- The set of requirements used as a reference against which objective evidence is compared. For OH&S audits these include ISO 45001, legal requirements and organizational requirements.
- Audit scope versus objectives
- Objectives state what the audit is intended to accomplish; scope defines boundaries such as functions, activities, sites and time period. Both are confirmed at the opening meeting.
- Documentation review purpose
- Review of documented information in preparation determines conformity with criteria and informs planning. It supplements, but does not replace, on-site evidence gathering.
- Audit plan contents
- The audit plan includes objectives, scope, criteria, dates, locations, expected time and duration, roles, and resource allocation. It is communicated to auditees and may be adjusted.
- Objective evidence
- Verifiable information, records, statements of fact or other information relevant to audit criteria. Evidence must be traceable and recorded to support findings and conclusions.
- Opening meeting purpose
- The opening meeting confirms the audit plan, scope, criteria, communication arrangements and resource availability. It also reminds auditees that the audit uses sampling.
- Sampling limitation
- Audits use samples, so absence of a finding does not prove absence of nonconformity. This limitation should be stated in the audit report.
- Interview technique
- Ask open questions, listen actively, avoid leading questions, sample across shifts and levels, and verify statements against records and observation. This strengthens the reliability of evidence.
- Hazard identification scope
- Hazard identification covers routine and non-routine activities, emergency situations, human factors, changes and past incidents. Risk assessment then determines likelihood and severity.
- Legal and other requirements
- Clause 6.1.3 requires determining legal and other requirements and how they apply. These include legislation, regulations, collective agreements and voluntary commitments.
- Compliance evaluation
- Clause 9.1.2 requires evaluating compliance with legal and other requirements at planned intervals and retaining evidence of the results. Auditors verify the evaluation and its outputs.
- Contractor OH&S control
- Clause 8.1.4 requires controls ensuring contractors and outsourced processes meet the organization's OH&S requirements. Auditors verify procurement and contractor management arrangements.
- Nonconformity definition
- Non-fulfillment of a requirement. Nonconformities are classified by severity and type and must state the requirement, the objective evidence and the significance.
- Major nonconformity indicators
- A major nonconformity typically indicates systemic failure, absence of a required process or control, or significant OH&S risk or legal noncompliance. Minor indicates an isolated lapse.
- Observation versus nonconformity
- An observation or opportunity for improvement is not a nonconformity. It should be clearly distinguished in the report and not used to inflate findings.
- Corrective action verification
- Verification checks whether corrective action was implemented and is effective in preventing recurrence. Implementation alone is not sufficient for closure.
- Audit completion criteria
- The audit is complete when all planned audit activities have been carried out or otherwise justified and the audit report is distributed per the audit programme.
- Conflict management in audits
- Address disagreements with evidence, focus on criteria and facts, escalate unresolved issues to the lead auditor, and record unresolved disagreements in the report.