CDMS study materials
CDMS study resources

CDMS (EXIN) key terms

CDMS · Get comfortable with the vocabulary.

Reasonable Accommodation

A modification or adjustment to a job, work environment, or the way work is performed that enables a qualified person with a disability to apply for, perform, and enjoy the benefits of employment.

Related: Undue Hardship, Interactive Process, Essential Functions
Undue Hardship

Significant difficulty or expense that would make an accommodation unreasonable when weighed against the employer's size, resources, and the nature of the operation.

Related: Reasonable Accommodation, Interactive Process
Interactive Process

The ongoing, good-faith dialogue between employer and employee to identify barriers and agree on an effective accommodation, typically documented through each step of the exchange.

Related: Reasonable Accommodation, Undue Hardship
Essential Functions

The fundamental job duties that must be performed, with or without accommodation; they exclude marginal tasks and anchor decisions about qualification, accommodation, and return to work.

Related: Marginal Functions, Job Analysis, Reasonable Accommodation
Marginal Functions

Secondary or peripheral job duties that can be reassigned or redistributed to others without fundamentally changing the position, often a low-cost accommodation option.

Related: Essential Functions, Reasonable Accommodation
Qualified Individual with a Disability

A person who meets legitimate skill, experience, or education requirements for a position and can perform its essential functions with or without reasonable accommodation.

Related: Essential Functions, Reasonable Accommodation
Direct Threat

A significant risk of substantial harm to the health or safety of the individual or others that cannot be eliminated or reduced by reasonable accommodation, assessed on current objective evidence.

Related: Individualized Assessment, Reasonable Accommodation
Individualized Assessment

A case-by-case evaluation of a person's actual abilities, limitations, and circumstances rather than assumptions based on a diagnosis, disability category, or generalized stereotype.

Related: Direct Threat, Functional Capacity Evaluation
Functional Capacity Evaluation

A structured, objective measurement of physical or cognitive abilities such as lifting, sitting tolerance, and endurance, used to compare a worker's capacity with job demands.

Related: Physical Demands Analysis, Individualized Assessment
Physical Demands Analysis

A systematic description of the strength, posture, motion, and environmental requirements of a specific job, used to match worker capacity with job requirements.

Related: Job Analysis, Functional Capacity Evaluation
Job Analysis

The process of gathering and organizing information about a position's duties, tasks, tools, working conditions, and performance standards to support hiring, accommodation, and return-to-work decisions.

Related: Essential Functions, Physical Demands Analysis
Return-to-Work Program

A coordinated set of policies and practices that helps an injured or ill employee re-enter employment safely, often through modified duties, graduated hours, or temporary assignments.

Related: Transitional Work, Work Hardening
Transitional Work

Temporary, time-limited duties or schedules that bridge an employee from recovery to their regular job while accommodating current functional limitations.

Related: Return-to-Work Program, Work Conditioning
Work Hardening

An interdisciplinary, work-oriented program using real or simulated job tasks to progressively rebuild a worker's physical tolerance, safety awareness, and productivity behavior.

Related: Work Conditioning, Functional Capacity Evaluation
Work Conditioning

A physical conditioning program focused on restoring strength, endurance, and mobility after injury, typically without the job-specific and psychosocial emphasis of work hardening.

Related: Work Hardening, Transitional Work
Modified Duty

A temporary adjustment to a job's tasks, hours, or equipment that lets an employee work within medical restrictions while recovering, often documented in writing.

Related: Return-to-Work Program, Work Restrictions
Work Restrictions

Documented limits on what a patient may safely do at work, such as lifting caps or shift limits, issued by a treating clinician and used to guide placement decisions.

Related: Modified Duty, Treating Physician
Treating Physician

The clinician responsible for a patient's medical care who provides diagnosis, treatment, and work status information used by the disability manager in case decisions.

Related: Work Restrictions, Independent Medical Examination
Independent Medical Examination

An evaluation performed by a clinician who has no treating relationship with the claimant, used to clarify diagnosis, causation, or functional capacity when questions arise.

Related: Treating Physician, Functional Capacity Evaluation
Case Management

A collaborative process that assesses, plans, coordinates, and monitors services to meet a person's health and employment needs and to achieve cost-effective outcomes.

Related: Return-to-Work Program, Case Manager
Case Manager

The professional who coordinates care, communicates with providers and employers, monitors progress, and documents the plan for an injured or disabled individual.

Related: Case Management, Care Coordination
Care Coordination

The deliberate organization of activities among providers, employers, and payers to deliver appropriate services and reduce duplication, delay, and conflicting recommendations.

Related: Case Management, Treating Physician
Biopsychosocial Model

A framework holding that health and disability outcomes arise from interacting biological, psychological, and social factors, including beliefs, workplace, and support systems.

Related: Psychosocial Barriers, Disability Management
Psychosocial Barriers

Non-medical factors such as fear of re-injury, low confidence, workplace conflict, or family stress that can delay recovery and complicate return to work.

Related: Biopsychosocial Model, Work Hardening
Disability Management

A coordinated, employer-based approach that prevents unnecessary work disability and helps employees remain at or return to productive work through accommodation, early intervention, and support.

Related: Return-to-Work Program, Early Intervention
Early Intervention

Prompt outreach and action after an injury or illness, such as early contact and triage, intended to prevent delayed recovery and long-term work absence.

Related: Disability Management, Case Management
Absence Management

The coordinated administration of leave, tracking, and return processes for employees who are away from work for medical or personal reasons.

Related: Early Intervention, Return-to-Work Program
Functional Limitations

Restrictions in a person's ability to perform activities such as lifting, standing, concentrating, or communicating, described in functional terms rather than by diagnosis.

Related: Functional Capacity Evaluation, Individualized Assessment
Transferable Skills Analysis

A structured method of identifying skills from past work or training that qualify a person for other occupations when the former job is no longer medically or economically suitable.

Related: Vocational Rehabilitation, Job Analysis
Vocational Rehabilitation

Services that help people with disabilities prepare for, obtain, or retain suitable employment, including assessment, counseling, training, and job placement support.

Related: Transferable Skills Analysis, Return-to-Work Program
Americans with Disabilities Act

United States law prohibiting disability discrimination in employment and requiring reasonable accommodation for qualified individuals unless it imposes undue hardship.

Related: Reasonable Accommodation, Undue Hardship
Family and Medical Leave Act

United States law providing eligible employees job-protected unpaid leave for specified family and medical reasons, with continuation of group health coverage during leave.

Related: Absence Management, Return-to-Work Program
Workers' Compensation

A state-based insurance system that pays medical and wage-replacement benefits to employees injured on the job, generally in exchange for limited liability of the employer.

Related: Return-to-Work Program, Treating Physician
Confidentiality

The ethical and legal duty to protect personal health information, sharing it only with those who have a legitimate need to know for a permitted purpose.

Related: Informed Consent, Case Management
Informed Consent

A person's voluntary agreement to an assessment, treatment, or release of information after receiving an explanation of purpose, risks, benefits, and alternatives.

Related: Confidentiality, Individualized Assessment
Motivational Interviewing

A collaborative conversation style that strengthens a person's own motivation and confidence for change by exploring ambivalence without confrontation or persuasion.

Related: Biopsychosocial Model, Case Management