The Low Appraisal and the Listing Agent's Offer
Tasha's buyers are under contract at $340,000 with 5% down, a $323,000 loan, and mortgage insurance. The appraisal comes in at $318,000. The listing agent calls Tasha: 'The appraiser was clearly out of area. Order a second appraisal from a different appraiser and I'll make sure you get my next three listings.' Tasha's processor notes the loan is scheduled to fund in nine days and the borrowers have not yet received a copy of the appraisal. Tasha's company has a written appraisal-independence policy and uses a standing appraisal management company for all orders.
1. Can Tasha order a second appraisal to support the contract price? What are her obligations here?
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No - not on these facts, and not in this way.
- Appraisal independence rules prohibit any person from coercing, extorting, bribing, or unduly influencing an appraiser or the appraisal process. Ordering a replacement appraisal because a settlement service provider wants a higher number is exactly the conduct the rule targets.
- The listing agent's offer of future business in exchange for a higher value is an improper inducement. Tasha must refuse it and document the conversation; accepting or appearing to accept creates a bribery/undue-influence problem and a state licensing problem.
- Tasha also may not hand-pick an appraiser. Because her company uses a standing AMC, all orders and any reconsideration must run through that channel, consistent with the company's written policy.
- Legitimate paths: submit a reconsideration of value through the AMC with supporting market data (comparable sales the appraiser may have missed, correct adjustments, factual errors). If the AMC's process permits a second appraisal under the lender's written policy after a documented deficiency, the lender - not the listing agent - makes that call.
- The loan is also short on value: $323,000 against $318,000 is roughly 101.6% LTV, so the deal needs a price reduction, more cash from the buyers, or both. That is a negotiation problem, not an appraisal problem.
2. The borrowers have not received the appraisal, and funding is nine days out. What must Tasha do and when?
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Deliver the appraisal promptly and at least three business days before consummation.
- Under Regulation B, the applicant must receive a copy of every appraisal or written valuation promptly upon completion, and in no case later than three business days before consummation - free of charge and regardless of whether the loan closes.
- The timing can be shortened only by a separate, dated written waiver signed by the borrower; even then the copy must be provided no later than consummation. A blanket consent buried in the application does not work.
- With nine days to funding, Tasha should send the appraisal now, not wait for the value dispute to resolve. If a reconsideration changes the value, the revised valuation is a new document requiring its own prompt delivery.
- Practical note: the three-business-day clock runs on business days (all calendar days except Sundays and federal holidays), so a nine-day runway is tight once the corrected disclosures are layered on top.
3. The seller agrees to reduce the price to $318,000. What changes on the disclosure and qualification side?
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This is a changed circumstance that resets the disclosure timeline and the numbers.
- The sales price drop is a valid changed circumstance affecting settlement charges. A revised Loan Estimate must be delivered or placed in the mail no later than three business days after the lender receives the information, and the revised LE may not be provided on or after the day the CD is delivered.
- The 10% cumulative tolerance category resets from the date of the revised LE, and fees tied to the loan amount (title, recording, doc stamps where applicable) must be recomputed on the new loan amount.
- New math: 5% of $318,000 = $15,900 down, loan of $302,100, LTV 95% - the appraisal issue is resolved and MI still applies.
- Re-run AUS/underwriting on the revised structure and confirm the lock and the mortgage insurance certificate still match the new loan amount.
- Tasha should document the chain of events (low appraisal, reconsideration attempt, price renegotiation, revised disclosures) so the file shows why the LE was reissued. Missing documentation here is the most common source of tolerance findings.