FL Public Adjuster study materials
FL Public Adjuster study resources

FL Public Adjuster cheat sheet

FL Public Adjuster · Keep the key ideas within reach.

Quick reference

Florida Insurance Statutes, Rules and Licensing Requirements

  • Chapter 626, Part VI of the Florida Statutes governs insurance representatives and adjusters, including licensing, appointment, and public adjuster conduct.

  • The Florida public adjuster license is class 6-20 (all lines), issued by the Department of Financial Services; the holder may adjust claims for the insured only, never for the insurer on the same claim.

  • F.S. 626.854 defines a public adjuster and lists prohibited acts, including soliciting an insured at the insured's residence before 8 a.m. or after 6 p.m.

  • A public adjuster contract must be in writing, signed by the insured, state the compensation, and disclose the insured's right to rescind within three business days.

  • Compensation may not exceed 20 percent of the insurance settlement amount, and is capped at 10 percent for claims arising from a declared state of emergency.

  • Florida adjuster licenses run on a two-year term and renewal requires continuing education that includes ethics hours.

  • Adjusting or negotiating a policyholder's claim for compensation without an active license is a criminal violation and a ground for license denial or revocation.

  • The DFS Division of Consumer Services receives and investigates consumer complaints against licensees, and F.S. 626.9521 authorizes fines, suspension, and revocation.

Quick reference

Insurance Principles and Policy Coverages

  • Indemnity restores the insured to approximately the pre-loss financial position; a covered loss may not produce profit or betterment.

  • ACV = replacement cost − depreciation; recoverable depreciation is released only after the insured documents completed repair or replacement.

  • HO-3 insures the dwelling on an open-peril basis and personal property on named perils; HO-5 insures both on an open-peril basis.

  • Homeowners forms exclude flood; NFIP residential limits are $250,000 on the building and $100,000 on contents, with a 30-day waiting period.

  • A Florida hurricane deductible is stated as a percentage of Coverage A and applies to named tropical storm or hurricane losses, tracked on a calendar-year basis.

  • Ordinance or law coverage pays code-required upgrade costs; Florida forms commonly offer 25 percent or 50 percent of Coverage A.

  • Mold remediation is limited to $10,000 under Florida homeowners policies unless a higher limit is purchased.

  • Coinsurance recovery = (insurance carried ÷ insurance required) × loss, then the deductible is applied; subrogation lets the insurer pursue a negligent third party after payment.

Quick reference

Claims Investigation, Evaluation and Adjustment Practices

  • Adjusting sequence: acknowledge the claim, investigate and document, determine coverage, evaluate damages, negotiate, settle, and close the file.

  • A proof of loss is the insured's sworn statement of amounts claimed and is generally due within 60 days after the insurer's written request.

  • Appraisal resolves disputes about the amount of loss only; each party selects a competent appraiser, and an umpire decides disagreements. Coverage disputes are not appraisable.

  • An examination under oath is a policy condition; an unreasonable refusal to submit can bar recovery on the claim.

  • A reservation of rights letter preserves the insurer's coverage defenses while the investigation continues and is not itself a denial.

  • A Civil Remedy Notice under F.S. 624.155 is filed with DFS, the insurer, and the claimant; the insurer has 60 days to cure before a bad-faith action.

  • The Homeowner Claims Bill of Rights statement under F.S. 627.7142 must be delivered to a residential property claimant and explains statutory claim timelines.

  • Preserve salvage and subrogation; damaged property should not be discarded before the insurer has had a reasonable opportunity to inspect.

  • Actions on a written contract in Florida generally must be brought within five years under F.S. 95.11(2)(b).

Quick reference

Estimating, Damage Assessment and Construction Fundamentals

  • One roofing or siding square = 100 square feet; 3-tab shingles typically require three bundles per square.

  • RCV = ACV + recoverable depreciation; depreciation = (age ÷ expected life) × replacement cost.

  • Concrete volume in cubic yards = length × width × depth in feet ÷ 27.

  • Board feet = (thickness in inches × width in inches × length in inches) ÷ 12.

  • Roof pitch multipliers: 4/12 ≈ 1.054, 6/12 ≈ 1.118, 12/12 ≈ 1.414 applied to the footprint area.

  • Overhead and profit is commonly 10 percent overhead plus 10 percent profit on labor and material line items, and is not applied to sales tax.

  • Drywall: a 4'×8' panel covers 32 square feet and a 4'×12' panel covers 48 square feet; add tape, joint compound, texture, and waste.

  • IICRC S500 classifies water by contamination category (1 clean, 2 gray, 3 black) and by class 1–4 based on the extent of absorption; drying is documented with moisture readings.

  • Florida Building Code sets the repair standard; secondary water barriers, roof-to-wall straps, and impact glazing support wind mitigation credits. Add 10–15 percent waste on roofing cuts.

Quick reference

Ethics, Unfair Trade Practices and Public Adjuster Conduct

  • F.S. 626.9541 defines unfair methods of competition and unfair or deceptive acts, including enumerated unfair claim settlement practices; F.S. 626.9521 sets penalties.

  • Unfair claim practices include misrepresenting policy provisions, failing to investigate promptly, and offering substantially less than the amount ultimately owed.

  • A public adjuster is a fiduciary of the insured and must fully disclose all compensation; the adjuster may not also serve the insurer on the same claim.

  • Solicitation at the scene of a loss, or at the insured's residence between 6 p.m. and 8 a.m., is prohibited.

  • Accepting money or anything of value from contractors, restoration firms, or unlicensed persons for referrals is prohibited.

  • Advertising must be truthful and may not imply the adjuster is an employee of the insurer, a government agency, or a charitable organization.

  • A public adjuster may not acquire an interest in the claim or the damaged property, or advance funds to the insured against the anticipated settlement.

  • Claim files and contracts must be retained and made available to DFS upon request during an examination or investigation.