GA Public Adjuster flashcards
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32 cards. Read the term and the definition here. The deck at the top of this page is optional.
- Public adjuster license type
- A distinct Georgia license class authorizing representation of insureds in first-party claims; it is separate from agent, broker, counselor, and company or independent adjuster licenses.
- License term and expiration
- Georgia public adjuster licenses run for two years and expire on the last day of the licensee's birth month; renewal requires continuing education and a fee before expiration.
- Continuing education requirement
- Public adjusters complete 24 credit hours per two-year term, including at least 3 hours of ethics, using courses approved by the Georgia Department of Insurance.
- Grounds for discipline
- Misrepresentation, fraudulent claims, rebating, commingling claim funds, failure to remit proceeds to the insured, and felony convictions involving dishonesty support fines, suspension, or revocation.
- Nonresident public adjuster
- A nonresident must hold a like license in the home state or qualify under reciprocity; Georgia may require the Georgia examination when no reciprocal license exists.
- Appeal of Commissioner order
- After notice and hearing, an adverse order may be appealed to the superior court of the licensee's county of residence within the statutory period.
- Indemnity principle
- Insurance restores the insured to the pre-loss financial position, no better and no worse; recovery is the lesser of the policy limit or the actual loss.
- Insurable interest timing
- For property insurance, insurable interest must exist at the time of loss; for life insurance, it must exist at policy inception.
- Replacement cost versus ACV
- Replacement cost is the cost to repair or replace with like kind and quality; actual cash value is replacement cost minus depreciation, paid first with recoverable depreciation held back.
- Coinsurance formula
- Payment equals (limit carried divided by limit required) times the loss, capped at the policy limit; an 80% clause on a $1,000,000 building requires $800,000 of coverage.
- Deductible application
- The deductible is subtracted from the loss before coinsurance and limits apply; percentage wind or hail deductibles may be calculated on the dwelling limit instead of the loss.
- HO coverage letters
- Coverage A is the dwelling, B other structures, C personal property, and D loss of use; Coverage C is capped as a percentage of Coverage A with sublimits on jewelry and cash.
- Business income coverage
- Pays net income loss plus continuing operating expenses during the period of restoration; extra expense coverage pays costs to avoid or minimize business interruption.
- Standard fire policy baseline
- Georgia requires standard fire policy provisions as a baseline for property coverage, including covered perils, exclusions, duties after loss, appraisal, and suit limitation.
- First steps after loss
- Secure the site, photograph and document damage, obtain the policy, and give the insurer prompt written notice of loss before detailed negotiation begins.
- Proof of loss
- A sworn statement of the amount claimed with supporting documentation, due within the period set by the policy, commonly 60 days after the insurer's request.
- Duties after loss
- Protect property from further damage, keep records, cooperate with the investigation, submit to examination under oath if required, and provide requested documents.
- Appraisal provision
- Each party selects a competent appraiser, the appraisers choose an umpire, and agreement by any two sets the amount of loss; appraisal does not decide coverage.
- Xactimate estimating
- A line-item pricing system used to estimate damage; adjusters distinguish repair versus replacement, code upgrades, general contractor overhead and profit, and debris removal.
- Salvage and subrogation
- The insurer may take salvage after paying a total loss; subrogation lets the insurer pursue a negligent third party while the insured recovers the deductible and uninsured portion.
- Bad-faith claim remedies
- Georgia prompt-pay rules require timely acknowledgment and action; unreasonably delayed or denied claims expose insurers to remedies under O.C.G.A. Title 33, Chapter 34.
- Adjuster compensation limits
- Compensation is limited by statute and contract; the written agreement must disclose the fee percentage or method and the insured's rescission right.
- Fiduciary duty to insured
- A public adjuster must place the insured's interest above the adjuster's own and may not accept compensation from an insurer or contractor for the same loss.
- Solicitation restrictions
- Georgia restricts soliciting at the scene of a loss before the insured is notified of the right to representation and bars door-to-door solicitation during declared emergencies.
- Written contract requirement
- The contract must be written, signed by the insured, state the fee or percentage, and disclose the cancellation right; missing disclosures make it unenforceable.
- Emergency fee cap
- Georgia limits a public adjuster's compensation on claims arising from a declared state of emergency and bars fees on amounts recovered without the adjuster's help.
- Prohibited adjuster conduct
- Misrepresenting policy terms, promising a specific settlement, advancing funds to the insured, and charging a fee before the claim is paid are prohibited.
- Unfair settlement practices
- Misrepresenting policy provisions, failing to investigate promptly, refusing to pay without reasonable basis, and failing to explain a denial are unfair claim settlement practices.
- Consumer rights
- The insured may be represented, receive a copy of the policy, and receive claim proceeds promptly; adjusters may not commingle claim funds with personal funds.
- Reporting violations
- Violations may be reported to the Georgia Department of Insurance, which may investigate, fine, suspend, or revoke; deceptive practices may also violate the Fair Business Practices Act.
- Record retention
- Claim files, including the contract, correspondence, and settlement documents, must be retained for the period required by the Department and produced during examinations.
- Georgia Insurance Commissioner
- The elected Commissioner of Insurance administers licensing, examinations, and enforcement under O.C.G.A. Title 33, including public adjuster licensing and discipline.