CIIG Diploma study guide
CIIG Diploma · Work through your exam, one topic at a time.
The CIIG Diploma - commonly written CIIG, and referred to by some candidates as the CII Group Diploma - is an advanced, postgraduate-level insurance qualification. It is aimed at people who already hold a foundational insurance qualification or have several years of technical experience, and who are moving into senior technical, underwriting, claims, compliance or management roles. The CIIG Diploma study guide has 8 sections and about 3,236 words.
01Insurance Principles and Risk
This domain tests whether you can apply the doctrines that make the insurance contract work - insurable interest, indemnity, fair presentation, proximate cause, subrogation and contribution - and whether you can classify and treat risk in a way that supports sound underwriting. Questions normally give a fact pattern and ask which principle governs, then require you to apportion or compute the outcome.
473 words, about 2 min02Insurance Law and Regulation
This domain tests the legal framework around the insurance contract - how it is formed, what duties attach, what happens on breach, and how prudential and conduct regulation constrain the insurer. Scenario questions typically ask whether the insurer may avoid, reduce, or must pay in full.
447 words, about 2 min03Underwriting and Risk Assessment
This domain tests how an underwriter gathers, evaluates and prices risk, and how the resulting terms and reinsurance protect the portfolio. Expect questions on rating methods, technical versus market pricing, exposure measurement, and ratio analysis.
391 words, about 2 min04Claims Handling and Liability Assessment
This domain tests the handling of a claim from notification to settlement or repudiation, and the assessment of third-party liability. Questions often turn on coverage verification, proximate cause, quantum and the discipline of reserving.
382 words, about 2 min05Insurance Business and Financial Management
This domain tests how an insurer makes money, how its results are reported, and how solvency is protected. Expect ratio calculations, questions on technical provisions and capital, and on the interaction of underwriting and investment results.
385 words, about 2 min06Insurance Operations and Technology
This domain tests the operational engine room: the policy lifecycle, the accuracy of transactions, and how technology changes processing, distribution and control. Questions often ask you to compute a mid-term adjustment or to identify the control that a digitised process still requires.
382 words, about 2 min07Customer Conduct, Ethics and Treating Customers Fairly
This domain tests whether you can translate conduct rules and ethical reasoning into evidenced customer outcomes. Scenario questions typically ask what a firm should do when commercial pressure conflicts with fair treatment.
395 words, about 2 min08Advanced Insurance Practice and Strategy
This domain tests strategic judgement: how an insurer chooses markets, structures capital and reinsurance, manages the cycle, and measures whether the strategy creates value. Questions are evaluative - you are expected to weigh trade-offs, not recite definitions.
381 words, about 2 min