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Question 1Cosmetology Arts and Sciences (general practice)
In the cosmetology industry, what does the term 'client consultation' primarily refer to?
- A conversation to understand the client's needs, lifestyle, and hair history before a service Correct answer.
- A technique for mixing color formulas in the dispensary
- A written contract that guarantees the stylist's work for a full year
- A method of sanitizing tools between clients
Explanation
Client consultation is the structured conversation at the start of a service. It gathers information about the client's goals, hair and scalp condition, prior chemical services, and daily routine so the stylist can recommend a safe, realistic service. Documentation of allergies and past reactions is part of this process.
Question 2Cosmetology Arts and Sciences (general practice)
Which pH range best describes normal, healthy hair and scalp?
- pH 7.5 to 8.5
- pH 4.5 to 5.5 Correct answer.
- pH 2.0 to 3.0
- pH 9.5 to 10.5
Explanation
Hair and scalp are mildly acidic, typically around pH 4.5 to 5.5. This acidity helps keep the cuticle compact and supports the scalp's acid mantle. Products formulated near this range are gentler on the cuticle than strongly alkaline preparations.
Question 3Cosmetology Arts and Sciences (general practice)
What is the primary purpose of draping a client with a shampoo cape before a wet service?
- To protect the client's skin and clothing from water and product Correct answer.
- To keep the client warm during chemical processing
- To hold the client's hair in place while cutting
- To provide a sterile barrier against bloodborne pathogens
Explanation
Draping protects the client's clothing and skin from water, chemicals, and product residue. A shampoo cape is used for wet services and paired with towels at the neckline to absorb moisture. Draping is a professional courtesy and a practical safeguard.
Question 4Cosmetology Arts and Sciences (general practice)
Which type of hair is most likely to require a lower-volume developer and gentler processing to avoid damage?
- Coarse, resistant hair
- Fine, porous hair Correct answer.
- Thick hair with a compact cuticle
- Medium-textured, non-porous hair
Explanation
Fine, porous hair has a more open cuticle and absorbs chemicals quickly. It processes faster and is more vulnerable to over-processing, so lower-volume developers and shorter timing are often appropriate. Porosity, not just texture, drives this decision.
Question 5Cosmetology Arts and Sciences (general practice)
A client with a documented allergy to paraphenylenediamine (PPD) asks for a permanent color service. What is the most appropriate action?
- Perform the service with a higher-volume developer to speed processing
- Apply the permanent color without patch testing since the allergy is old
- Use a semi-permanent color and skip the patch test
- Proceed using a temporary color rinse instead of permanent dye Correct answer.
Explanation
A known PPD allergy means oxidative permanent dyes must be avoided. Temporary color rinses, which do not rely on oxidation and typically lack PPD, are a safer alternative. The stylist should also discuss the allergy and recommend medical advice when needed.
Question 6Cosmetology Arts and Sciences (general practice)
During a relaxer service, why must the stylist avoid vigorous scalp scratching before application?
- Scratching can create abrasions that allow the alkaline relaxer to burn the scalp Correct answer.
- Scratching increases sebum, which blocks the relaxer
- Scratching changes the hair's porosity along the midshaft
- Scratching removes the protective cuticle layer from the hair
Explanation
Relaxers are strongly alkaline and will irritate broken skin. Scratching can leave small abrasions that allow the product to penetrate and cause chemical burns. Clients are advised not to scratch or shampoo the scalp shortly before a relaxer service.
Question 7Cosmetology Arts and Sciences (general practice)
What is the primary function of disulfide bonds in the hair?
- They attach the hair to the scalp follicle
- They provide the hair's natural color
- They give the hair its strength and shape and are broken during permanent waving Correct answer.
- They create the hair's water resistance
Explanation
Disulfide bonds are strong chemical cross-links between cysteine residues in the cortex. They give hair much of its tensile strength and hold its shape, and they are the bonds broken and re-formed during permanent waving. Side bonds of this type are key to chemical texture services.
Question 8Cosmetology Arts and Sciences (general practice)
Which statement accurately describes the difference between a hydroxide relaxer and a thio relaxer?
- Hydroxide relaxers are strongly alkaline and thio relaxers are also alkaline but use a different active chemistry Correct answer.
- Hydroxide relaxers work by adding disulfide bonds while thio relaxers remove them
- Hydroxide relaxers are used only on fine hair and thio relaxers only on coarse hair
- Hydroxide relaxers are acidic and thio relaxers are alkaline
Explanation
Both hydroxide and thio relaxers are alkaline, but they use different active ingredients and chemistries. Hydroxide relaxers rely on a strong base such as sodium hydroxide, while thio relaxers use ammonium thioglycolate. Their processing behavior and aftercare differ accordingly.
Question 9Cosmetology Arts and Sciences (general practice)
A client requests a dramatic lightening service from a dark brown level 3 to a level 9. Which consideration is most important before proceeding?
- The client's natural hair color at the root only
- The hair's condition, porosity, and history of chemical services Correct answer.
- The brand of shampoo the client uses at home
- The number of disulfide bonds in the hair
Explanation
Significant lightening requires assessing hair condition, porosity, and prior chemical history to judge how much the hair can safely tolerate. Over-lifting damaged or porous hair risks breakage and unpredictable tone. A strand test and realistic expectations are part of this evaluation.
Question 10Cosmetology Arts and Sciences (general practice)
What is the purpose of a patch test before a color service?
- To decide the developer volume needed for lift
- To measure the hair's porosity along the shaft
- To check for an allergic reaction to the product before full application Correct answer.
- To determine the exact shade the client will get
Explanation
A patch test screens for allergic sensitivity by applying a small amount of product to the skin and observing for a reaction. It does not predict the final color or developer choice. Following manufacturer instructions for timing and placement is essential.
Question 11Cosmetology Arts and Sciences (general practice)
Which tool is properly disinfected with an EPA-registered hospital disinfectant after use on a client?
- A single-use razor blade
- A cotton towel
- A metal hair-cutting shear Correct answer.
- A wooden manicure stick
Explanation
Reusable metal implements such as shears are cleaned and then disinfected with an EPA-registered hospital disinfectant. Porous items like wooden sticks and cotton are single-use and discarded. Single-use blades are disposed of, not disinfected.
Question 12Cosmetology Arts and Sciences (general practice)
Which of the following best describes the difference between sterilization and disinfection?
- Disinfection kills all spores, while sterilization only reduces bacteria
- Disinfection and sterilization are interchangeable terms in cosmetology
- Sterilization kills all microorganisms including spores, while disinfection destroys most pathogens on surfaces Correct answer.
- Sterilization is used on the skin, while disinfection is used on tools
Explanation
Sterilization destroys all microbial life, including bacterial spores, and is used for items such as surgical instruments. Disinfection destroys most pathogenic organisms on nonporous surfaces but does not necessarily eliminate spores. Cosmetology tools generally require cleaning and disinfection, not sterilization.
Question 13Cosmetology Arts and Sciences (general practice)
What is the correct first step when a client's skin shows signs of a contagious condition such as ringworm on the scalp?
- Cover the area with a bandage and proceed
- Proceed with the service and avoid touching the area
- Refer the client to a physician and do not perform the service Correct answer.
- Apply a medicated shampoo and continue the service
Explanation
Contagious conditions such as ringworm are outside the cosmetologist's scope of practice. The stylist should not perform the service, should refer the client to a physician, and should disinfect tools and the station. This protects the client and prevents spread.
Question 14Cosmetology Arts and Sciences (general practice)
Which of the following is a characteristic of a good client record in a salon?
- It records only the price of each service
- It is shared openly with all staff to coordinate scheduling
- It is kept confidential and documents services, products, and any reactions Correct answer.
- It is destroyed after each visit to protect privacy
Explanation
Client records should be accurate, confidential, and include services performed, products used, and any adverse reactions. Good records support informed future services and protect both client and stylist. Confidentiality is a professional and often legal obligation.
Question 15Cosmetology Arts and Sciences (general practice)
A stylist wants to create a soft, blended fringe on a client with a cowlick at the front hairline. Which approach is most appropriate?
- Cut the fringe very short and blunt to force the hair down
- Cut the fringe dry with clippers to flatten the cowlick
- Cut the fringe longer and point-cut to blend with the growth pattern Correct answer.
- Cut the fringe against the cowlick with a razor for texture
Explanation
Working with the natural growth pattern produces a softer result than fighting it. Leaving the fringe longer and point-cutting blends the line and reduces the cowlick's prominence. Cutting too short or against the growth pattern tends to make the cowlick stand up.
Question 16Cosmetology Arts and Sciences (general practice)
Which haircutting technique is best used to remove bulk and create movement in thick, heavy hair?
- Clipper-over-comb at the nape
- Point cutting into the ends Correct answer.
- Blunt cutting at the perimeter
- Elevating all hair to 90 degrees
Explanation
Point cutting removes weight at the ends and softens the perimeter, creating movement in heavy hair. It is performed with the shear tips angled into the section. Blunt cutting, by contrast, builds weight and a solid line.
Question 17Cosmetology Arts and Sciences (general practice)
What is the primary reason for sectioning hair before a blow-dry and finish?
- To allow even tension and control while directing the hair Correct answer.
- To prevent the hair from tangling at the scalp
- To shorten the overall service time regardless of style
- To reduce the amount of heat needed to dry the hair
Explanation
Sectioning gives the stylist control over tension and direction so each subsection is dried and shaped consistently. It supports even smoothing, volume placement, and a polished finish. Without sectioning, results tend to be uneven.
Question 18Cosmetology Arts and Sciences (general practice)
Which styling product is most appropriate for adding firm hold and shine to a finished updo?
- A firm-hold styling gel or pomade Correct answer.
- A volumizing mousse applied to wet roots
- A clarifying shampoo
- A light leave-in conditioner
Explanation
Firm-hold gels or pomades provide the hold and shine needed to secure an updo and control flyaways. They are applied to finished or nearly finished styles. Light conditioners and mousses do not deliver the same hold.
Question 19Cosmetology Arts and Sciences (general practice)
What is the primary purpose of a preliminary strand test before a chemical service?
- To determine the client's natural hair color level
- To predict how the hair will respond and time the processing Correct answer.
- To decide which shampoo to use afterward
- To check the client's scalp for redness
Explanation
A strand test shows how the hair reacts to the chosen formula and helps the stylist judge processing time and outcome. It is especially valuable on porous, previously treated, or resistant hair. The results guide adjustments before the full application.
Question 20Cosmetology Arts and Sciences (general practice)
Which of the following best explains why over-processing during a permanent wave causes hair damage?
- The rods are wound too loosely for the hair type
- The hair is rinsed with water that is too warm
- The waving lotion continues to break disulfide bonds beyond the intended reshaping Correct answer.
- The neutralizer adds too much moisture to the cortex
Explanation
Waving lotion breaks disulfide bonds so the hair can be reshaped around the rod. If left too long, it breaks more bonds than necessary and weakens the hair, leading to breakage and loss of elasticity. Proper timing and monitoring are essential.
Question 21Cosmetology Arts and Sciences (general practice)
A client with a round face shape wants a haircut that creates a slimming effect. Which approach is generally recommended?
- Adding volume at the sides and a blunt fringe
- Creating a wide, horizontal line at the jaw
- Cutting the hair very short and close to the head
- Adding height at the crown and softness around the face Correct answer.
Explanation
Height at the crown elongates the face visually, while softness around the face avoids widening it. This combination creates a slimming effect for a round face. Volume at the sides or horizontal lines tend to emphasize width.
Question 22Cosmetology Arts and Sciences (general practice)
Which principle of hair design refers to the relationship of size between one part of a style and another?
- Emphasis
- Balance
- Rhythm
- Proportion Correct answer.
Explanation
Proportion describes the relative size and scale of the parts of a design. A well-proportioned style looks harmonious rather than top-heavy or lopsided. Balance, rhythm, and emphasis are separate design principles.
Question 23Cosmetology Arts and Sciences (general practice)
What is the main function of the arrector pili muscle?
- It produces sebum for the scalp
- It causes the hair to stand up in response to cold or emotion Correct answer.
- It supplies blood to the hair follicle
- It anchors the hair bulb to the dermal papilla
Explanation
The arrector pili is a small muscle attached to the hair follicle. When it contracts, the hair stands up, producing goosebumps. It does not produce sebum or supply blood.
Question 24Cosmetology Arts and Sciences (general practice)
Which statement about the hair growth cycle is accurate?
- Telogen is the resting phase in which hair is shed Correct answer.
- The hair grows continuously without any resting phase
- Catagen is the active growth phase and lasts for years
- Anagen is the shortest phase of the cycle
Explanation
Telogen is the resting phase, at the end of which the hair is shed and replaced. Anagen is the active growth phase and is the longest. Catagen is a short transitional phase.
Question 25Cosmetology Arts and Sciences (general practice)
A client with a nail fungal infection asks for a manicure. What is the appropriate response?
- Wear gloves and proceed with the service
- Apply a base coat to seal the infection and proceed
- Perform the manicure and disinfect tools afterward
- Refuse the service and refer the client to a physician Correct answer.
Explanation
Fungal nail infections are contagious and are a contraindication for nail services. The client should be referred to a physician for treatment. Performing the service risks spreading infection and is outside the technician's scope.
Question 26Cosmetology Arts and Sciences (general practice)
Which layer of the hair shaft contains the melanin that determines natural hair color?
- The follicle sheath
- The cuticle
- The medulla
- The cortex Correct answer.
Explanation
The cortex is the thick middle layer of the hair shaft and holds the melanin pigment granules that give hair its natural color. Chemical services such as coloring and lightening act primarily on this layer.
Question 27Cosmetology Arts and Sciences (general practice)
A stylist is shaping a blunt one-length cut and wants a clean, solid perimeter line. Which cutting position best supports this result?
- Cutting the hair with the fingers held vertically
- Cutting the hair with zero elevation Correct answer.
- Cutting the hair at 90 degrees elevation
- Cutting the hair at 45 degrees elevation
Explanation
Zero elevation means the hair is held flat against the head and cut along the natural perimeter, producing a solid, heavy line with no layering. Higher elevations remove weight and create graduation or layers instead.
Question 28Cosmetology Arts and Sciences (general practice)
Which type of shampoo is formulated to remove product buildup and is generally used only occasionally?
- Medicated shampoo
- Balancing shampoo
- Moisturizing shampoo
- Clarifying shampoo Correct answer.
Explanation
Clarifying shampoos use stronger surfactants to strip away product residue and mineral buildup, so they are used periodically rather than daily. Overuse can leave hair dry and stripped.
Question 29Cosmetology Arts and Sciences (general practice)
What does the term porosity describe about a client's hair?
- The diameter of an individual strand
- The amount of natural curl pattern
- The hair's ability to absorb and retain moisture Correct answer.
- The density of hair per square inch of scalp
Explanation
Porosity refers to how readily the cuticle allows moisture and chemicals to pass into and out of the cortex. Low-porosity hair resists absorption, while high-porosity hair absorbs and loses moisture quickly.
Question 30Cosmetology Arts and Sciences (general practice)
Which term describes the direction in which hair grows from the scalp and forms the natural flow of a style?
- Hair elasticity
- Hair texture
- Hair growth pattern Correct answer.
- Hair density
Explanation
Growth pattern refers to the direction the hair emerges from the follicle, including whorls and cowlicks, and it guides how a style falls. Texture, density, and elasticity describe other separate properties.
Question 31Cosmetology Arts and Sciences (general practice)
Which massage movement consists of slow, light, gliding strokes used at the start of a scalp massage?
- Tapotement
- Vibration
- Effleurage Correct answer.
- Petrissage
Explanation
Effleurage is a light, continuous gliding stroke used to begin and end a massage and to spread product. It relaxes the client before deeper movements are introduced.
Question 32Cosmetology Arts and Sciences (general practice)
Which product is designed to protect the hair from heat damage before blow-drying or flat-ironing?
- A styling gel
- A volumizing mousse
- A finishing spray
- A thermal protectant Correct answer.
Explanation
Thermal protectants form a protective layer that reduces damage from high-temperature styling tools. They are applied to damp or dry hair before heat is used.
Question 33Cosmetology Arts and Sciences (general practice)
Which nail shape is filed with straight sides and a slightly rounded free edge and is considered the strongest natural shape?
- Square Correct answer.
- Stiletto
- Almond
- Oval
Explanation
The square shape keeps the sidewalls straight and the free edge flat with softened corners, which preserves more of the stress area and resists breakage. Pointed or tapered shapes remove side support.
Question 34Cosmetology Arts and Sciences (general practice)
A client's hair is relaxed and the stylist plans to use a semi-permanent color. What should the stylist understand about this product?
- It lightens the natural pigment before depositing color
- It permanently alters the hair's disulfide bonds
- It requires a patch test only when the client has never colored before
- It deposits color without lifting natural pigment and gradually fades with shampooing Correct answer.
Explanation
Semi-permanent color uses direct dyes that sit on the cuticle and in the outer cortex, adding tone without lifting melanin, and it fades over several shampoos. Because it does not use an oxidative developer, it cannot lighten hair.
Question 35Cosmetology Arts and Sciences (general practice)
What is the role of the developer (hydrogen peroxide) in an oxidative hair color?
- It adjusts the pH of the color to an alkaline level
- It lifts the natural pigment and activates the dye to deposit color Correct answer.
- It seals the cuticle after processing
- It conditions the hair to prevent dryness
Explanation
Hydrogen peroxide both lightens the natural melanin and supplies the oxygen needed for the dye intermediates to form color inside the cortex. Its volume determines the amount of lift.
Question 36Cosmetology Arts and Sciences (general practice)
Why should a stylist avoid overlapping a relaxer onto previously relaxed hair?
- The already processed hair can become over-processed and break Correct answer.
- The color of the hair will shift unevenly
- The relaxer will fail to process on the new growth
- The relaxer will not rinse out of the older hair
Explanation
Previously relaxed hair has already had its bonds broken and cannot withstand a second application, so overlapping causes over-processing, dryness, and breakage. Product should be applied only to the new growth.
Question 37Cosmetology Arts and Sciences (general practice)
Which factor most directly determines the processing time for a permanent wave?
- The client's preferred curl size only
- The water temperature used for rinsing only
- The hair's porosity, elasticity, and the manufacturer's directions Correct answer.
- The length of the hair only
Explanation
Processing time depends on how quickly the hair absorbs the waving lotion, which relates to porosity and elasticity, along with the product manufacturer's specified timing. Length and rod size affect the look of the curl, not the chemical timing.
Question 38Cosmetology Arts and Sciences (general practice)
A client with fine, limp hair wants more volume. Which styling choice best supports that goal?
- Using a flat iron on damp hair
- Applying a lightweight volumizing mousse to the roots and blow-drying with lift Correct answer.
- Applying a leave-in oil to the scalp before styling
- Applying a heavy pomade from roots to ends
Explanation
Lightweight mousse adds body without weighing fine hair down, and lifting at the roots during blow-drying creates volume. Heavy products and moisture-locking oils flatten fine hair.
Question 39Cosmetology Arts and Sciences (general practice)
Which statement correctly describes the difference between a facial and a manual exfoliation treatment?
- A facial includes cleansing, exfoliation, massage, and masking, while exfoliation is one component Correct answer.
- A facial is only for oily skin, while exfoliation is only for dry skin
- A facial requires no skin analysis, while exfoliation does
- A facial removes only dead cells, while exfoliation includes massage
Explanation
A facial is a multi-step service that includes analysis, cleansing, exfoliation, massage, and masking, among other steps. Exfoliation is a single component that may be part of a facial or performed alone.
Question 40Cosmetology Arts and Sciences (general practice)
What is the primary purpose of a skin analysis before a facial service?
- To set the price of the service
- To determine the client's hair type
- To identify skin type, conditions, and any contraindications for treatment Correct answer.
- To select a fragrance for the treatment room
Explanation
Skin analysis identifies whether the skin is dry, oily, combination, or sensitive and reveals conditions or contraindications that guide product and technique choices. It protects the client and shapes the treatment plan.
Question 41Cosmetology Arts and Sciences (general practice)
Which of the following describes the correct use of a high-frequency machine during a facial?
- The machine replaces cleansing and exfoliation entirely
- The electrode is moved over the skin with indirect or direct contact to treat acne-prone areas Correct answer.
- The machine is used on clients with pacemakers as a first choice
- The electrode is held stationary on one spot for several minutes
Explanation
High-frequency current is applied with the electrode either directly on the skin or indirectly through the client's hand, and it is kept moving. It is used for mild acne and is contraindicated for clients with pacemakers or metal implants.
Question 42Cosmetology Arts and Sciences (general practice)
A client's skin appears red, warm, and irritated after waxing. What is the most appropriate immediate response?
- Apply a strong astringent to the area
- Apply an exfoliating scrub to the area
- Apply a heating pad to the area
- Apply a soothing, cool compress and avoid further irritation Correct answer.
Explanation
Post-wax redness and warmth indicate temporary inflammation, which is calmed with a cool compress and gentle products. Heat, friction, and harsh chemicals would worsen the irritation.
Question 43Cosmetology Arts and Sciences (general practice)
Which practice best protects a client's skin during a chemical peel?
- Applying the peel to broken skin for better absorption
- Skipping the pre-cleanse to save time
- Following the manufacturer's timing and checking for sensitivity during the service Correct answer.
- Leaving the product on longer to increase results
Explanation
Chemical peels must be timed and monitored exactly as directed, with the esthetician observing the skin's response throughout. Extending the time or applying to compromised skin increases the risk of burns and adverse reactions.
Question 44Cosmetology Arts and Sciences (general practice)
Which statement about massage contraindications is accurate?
- Massage is safe over any area regardless of condition
- Massage should always be performed on varicose veins
- Massage replaces medical treatment for skin disease
- Massage should be avoided over inflamed, swollen, or infected areas Correct answer.
Explanation
Massage is contraindicated over areas with inflammation, swelling, infection, or other compromised tissue because it can spread infection and worsen the condition. A health history guides these decisions.
Question 45Cosmetology Arts and Sciences (general practice)
Which of the following is a characteristic of a well-designed salon reception area?
- It is kept dim to hide worn furnishings
- It is clean, welcoming, and arranged to allow client privacy during consultation Correct answer.
- It is located next to the disinfection station
- It is used for mixing chemicals and storing soiled linens
Explanation
The reception area is the client's first impression and should be clean, comfortable, and arranged for private consultation. Chemical mixing and soiled linens belong in a separate work area.
Question 46Cosmetology Arts and Sciences (general practice)
A client with a level 5 natural hair color wants to go to a level 7 with a warm result. Which approach best supports this goal?
- Use a toner with no lift on the natural hair
- Use a permanent color with a developer that provides two levels of lift and a warm-toned formula Correct answer.
- Use a semi-permanent color with no developer
- Use a high-lift blonde with 40-volume developer
Explanation
Going from level 5 to level 7 requires about two levels of lift, which a permanent color with the appropriate developer can achieve while the warm-toned formula provides the desired warmth. Over-lifting with 40 volume would create unwanted warmth and damage.
Question 47Cosmetology Arts and Sciences (general practice)
A client's hair feels gummy and stretches easily when wet after a chemical service. What does this most likely indicate?
- A need for more chemical processing
- Over-processing that has damaged the hair's protein structure Correct answer.
- A buildup of styling product
- Normal elasticity in healthy hair
Explanation
Healthy wet hair stretches moderately and returns to its length, while gummy, easily stretched hair indicates that the cortex has been damaged by over-processing. Further chemical processing should be avoided until the hair recovers.
Question 48Cosmetology Arts and Sciences (general practice)
Which explanation best describes why a patch test is required before applying an oxidative hair color to a new client?
- It identifies a potential allergic reaction to the dye before a full application Correct answer.
- It predicts the final color result on the hair
- It determines the processing time needed for the color
- It measures the porosity of the hair shaft
Explanation
A patch test places a small amount of product on the skin to detect an allergic sensitivity before the full service, protecting the client from a severe reaction. It does not predict color, timing, or porosity.
Question 49Cosmetology Arts and Sciences (general practice)
A stylist is choosing between a razor and scissors for a soft, textured bob on fine hair. Which reasoning is most sound?
- Scissors give controlled lines and texture, while a razor can create softness but may fray fine ends Correct answer.
- Scissors should never be used on fine hair
- A razor is always preferred because it adds volume to fine hair
- Both tools produce identical results on fine hair
Explanation
Scissors offer precise control over line and texture, whereas a razor creates soft, tapered ends but can fray fine hair if used carelessly. Tool choice should match the desired result and the hair's texture.
Question 50Cosmetology Arts and Sciences (general practice)
A client with a sensitive scalp and a history of scalp psoriasis requests a color service. What is the most appropriate professional action?
- Apply a stronger developer to shorten the service time
- Skip the health history to avoid embarrassing the client
- Assess the scalp, avoid applying color to broken areas, and refer to a physician if the condition is active Correct answer.
- Proceed with the color as planned because color is always safe on sensitive scalps
Explanation
Active scalp conditions and broken skin are contraindications for chemical services in the affected area, and a physician should clear the client if the condition is active. The stylist must assess the scalp and protect the client rather than proceed blindly.