IAED ETC study materials
IAED ETC study resources

IAED ETC study plan

IAED ETC · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

Emergency Calltaking and Protocol Systems & Call Prioritization and Dispatch Precision

  • Map the full structure of a protocol system: list the components of a scripted calltaking frame (entry questions, incident type selection, determinant assignment) and explain in writing how each component feeds dispatch

  • Define and distinguish key terms in your own words: protocol, determinant code, call type, dispatch priority, and response configuration

  • Walk through five sample incident scenarios end-to-end and label where calltaking ends and prioritization begins

  • Build a one-page glossary of 25 protocol-system terms you must recognize instantly

Your checkpoint

A one-page annotated call-flow diagram plus a 25-term glossary, self-scored against the source material with any gaps flagged for week 2

Week 2

Emergency Calltaking and Protocol Systems & Call Prioritization and Dispatch Precision

  • Practice scripted entry questioning on 20 practice scenarios, prioritizing life-threat screening questions before location or demographic detail

  • Identify the three most common calltaking errors (leading questions, skipped safety questions, premature incident-type selection) and write a corrective script for each

  • Classify 30 practice calls into incident types and assign the matching determinant level, then justify each choice in one sentence

  • Compare how caller emotional state and language barriers change your questioning sequence without changing the required information collected

Your checkpoint

A scored log of 30 classified calls showing your assigned determinant versus the correct one, with a written root-cause note for every mismatch

Week 3

Call Prioritization and Dispatch Precision

  • Rank 25 scenarios by dispatch priority and explain the triage logic behind each ranking using determinant level and response-time target

  • Distinguish urgent from non-urgent and emergent from non-emergent using written criteria, then apply the criteria to 15 borderline cases

  • Analyze how over-triage and under-triage each affect resource deployment, and document one realistic consequence of each

  • Draft a personal decision checklist for upgrading or downgrading a call mid-interview

Your checkpoint

A priority-sorting worksheet of 25 ranked scenarios with written justifications, plus a one-page upgrade/downgrade checklist

Week 4

Call Prioritization and Dispatch Precision & Emergency Medical Dispatch and DD-CPR

  • Explain the purpose and legal-protective function of determinant-based dispatch and how it constrains dispatcher discretion

  • Identify the anatomical and physiological red flags that force immediate EMD protocol entry

  • Practice selecting the correct EMD protocol card for 15 symptom presentations without hesitating on the index

  • Describe how dispatch precision affects first-responder safety and scene staging decisions

Your checkpoint

A 15-item protocol-selection quiz you write yourself, answer, and score, with any missed cards re-drilled

Week 5

Emergency Medical Dispatch and DD-CPR

  • Memorize and recite the DD-CPR compression sequence, rate, depth, and hand-position instructions in scripted form without notes

  • Deliver the full telephone CPR script aloud to a practice caller in under 90 seconds while keeping the caller moving

  • List the conditions under which DD-CPR is initiated, paused, or discontinued, and state the reason for each

  • Troubleshoot five caller-obstacle scenarios (panic, physical inability, hostile bystander, language barrier, child present) with a scripted response for each

Your checkpoint

A recorded or self-timed run-through of the complete DD-CPR script with a written self-critique noting every hesitation and script deviation

Week 6

Emergency Medical Dispatch and DD-CPR & Recertification and Continuing Dispatch Education (CDE)

  • Sequence the full cardiac-arrest call from entry question through compressions-in-progress, documenting each protocol step in order

  • Identify the documentation and quality-assurance requirements that apply to EMD calls and DD-CPR events

  • Draft a personal CDE tracking log with categories, hours, and evidence fields aligned to recertification requirements

  • Audit your own week 1-5 notes and list every concept you still cannot explain without reference

Your checkpoint

A complete written cardiac-arrest call timeline with every protocol step annotated, plus an initialized CDE tracking log and a gap list

Week 7

Recertification and Continuing Dispatch Education (CDE) & Emergency Calltaking and Protocol Systems

  • Build a 12-month CDE calendar that distributes required hours across quarters and mixes clinical, protocol, and technology topics

  • Re-drill your week 1 glossary and week 6 gap list, closing every item you previously could not explain unaided

  • Review recertification eligibility requirements and map your current status against each one

  • Practice 10 mixed-domain scenarios under time pressure to rebuild cross-domain fluency

Your checkpoint

A 12-month CDE calendar with dated entries plus a closed gap list showing the resolution for each item

Week 8

Emergency Calltaking and Protocol Systems & Call Prioritization and Dispatch Precision & Emergency Medical Dispatch and DD-CPR & Recertification and Continuing Dispatch Education (CDE)

  • Complete two full-length timed practice sets spanning all four domains and score each by domain

  • Target your two weakest domains with focused re-drills until each reaches a consistent passing margin

  • Rehearse the DD-CPR script and protocol-selection drill one final time under time pressure

  • Finalize your CDE log and confirm recertification documentation is complete and stored

Your checkpoint

Two scored full-length practice sets with a domain-by-domain score comparison showing improvement, plus a finalized CDE log

Milestones

Week 2: You can select the correct incident type and determinant for 24 of 30 practice calls without reference

Week 4: You can explain determinant-based dispatch logic and select the correct EMD protocol card for 13 of 15 symptom presentations

Week 5: You can deliver the complete DD-CPR script from memory in under 90 seconds with no more than two script deviations

Week 6: You can narrate a full cardiac-arrest call step by step from entry to compressions-in-progress, and your CDE log is initialized with categories and evidence fields

Week 8: Both full-length practice sets show improvement over week 1 baseline, no domain scores below your target margin, and your CDE log and recertification documentation are complete