IAED ETC study plan
IAED ETC · Give each week a clear focus.
8 weeks · About 6 hours per week
Emergency Calltaking and Protocol Systems & Call Prioritization and Dispatch Precision
Map the full structure of a protocol system: list the components of a scripted calltaking frame (entry questions, incident type selection, determinant assignment) and explain in writing how each component feeds dispatch
Define and distinguish key terms in your own words: protocol, determinant code, call type, dispatch priority, and response configuration
Walk through five sample incident scenarios end-to-end and label where calltaking ends and prioritization begins
Build a one-page glossary of 25 protocol-system terms you must recognize instantly
Your checkpoint
A one-page annotated call-flow diagram plus a 25-term glossary, self-scored against the source material with any gaps flagged for week 2
Emergency Calltaking and Protocol Systems & Call Prioritization and Dispatch Precision
Practice scripted entry questioning on 20 practice scenarios, prioritizing life-threat screening questions before location or demographic detail
Identify the three most common calltaking errors (leading questions, skipped safety questions, premature incident-type selection) and write a corrective script for each
Classify 30 practice calls into incident types and assign the matching determinant level, then justify each choice in one sentence
Compare how caller emotional state and language barriers change your questioning sequence without changing the required information collected
Your checkpoint
A scored log of 30 classified calls showing your assigned determinant versus the correct one, with a written root-cause note for every mismatch
Call Prioritization and Dispatch Precision
Rank 25 scenarios by dispatch priority and explain the triage logic behind each ranking using determinant level and response-time target
Distinguish urgent from non-urgent and emergent from non-emergent using written criteria, then apply the criteria to 15 borderline cases
Analyze how over-triage and under-triage each affect resource deployment, and document one realistic consequence of each
Draft a personal decision checklist for upgrading or downgrading a call mid-interview
Your checkpoint
A priority-sorting worksheet of 25 ranked scenarios with written justifications, plus a one-page upgrade/downgrade checklist
Call Prioritization and Dispatch Precision & Emergency Medical Dispatch and DD-CPR
Explain the purpose and legal-protective function of determinant-based dispatch and how it constrains dispatcher discretion
Identify the anatomical and physiological red flags that force immediate EMD protocol entry
Practice selecting the correct EMD protocol card for 15 symptom presentations without hesitating on the index
Describe how dispatch precision affects first-responder safety and scene staging decisions
Your checkpoint
A 15-item protocol-selection quiz you write yourself, answer, and score, with any missed cards re-drilled
Emergency Medical Dispatch and DD-CPR
Memorize and recite the DD-CPR compression sequence, rate, depth, and hand-position instructions in scripted form without notes
Deliver the full telephone CPR script aloud to a practice caller in under 90 seconds while keeping the caller moving
List the conditions under which DD-CPR is initiated, paused, or discontinued, and state the reason for each
Troubleshoot five caller-obstacle scenarios (panic, physical inability, hostile bystander, language barrier, child present) with a scripted response for each
Your checkpoint
A recorded or self-timed run-through of the complete DD-CPR script with a written self-critique noting every hesitation and script deviation
Emergency Medical Dispatch and DD-CPR & Recertification and Continuing Dispatch Education (CDE)
Sequence the full cardiac-arrest call from entry question through compressions-in-progress, documenting each protocol step in order
Identify the documentation and quality-assurance requirements that apply to EMD calls and DD-CPR events
Draft a personal CDE tracking log with categories, hours, and evidence fields aligned to recertification requirements
Audit your own week 1-5 notes and list every concept you still cannot explain without reference
Your checkpoint
A complete written cardiac-arrest call timeline with every protocol step annotated, plus an initialized CDE tracking log and a gap list
Recertification and Continuing Dispatch Education (CDE) & Emergency Calltaking and Protocol Systems
Build a 12-month CDE calendar that distributes required hours across quarters and mixes clinical, protocol, and technology topics
Re-drill your week 1 glossary and week 6 gap list, closing every item you previously could not explain unaided
Review recertification eligibility requirements and map your current status against each one
Practice 10 mixed-domain scenarios under time pressure to rebuild cross-domain fluency
Your checkpoint
A 12-month CDE calendar with dated entries plus a closed gap list showing the resolution for each item
Emergency Calltaking and Protocol Systems & Call Prioritization and Dispatch Precision & Emergency Medical Dispatch and DD-CPR & Recertification and Continuing Dispatch Education (CDE)
Complete two full-length timed practice sets spanning all four domains and score each by domain
Target your two weakest domains with focused re-drills until each reaches a consistent passing margin
Rehearse the DD-CPR script and protocol-selection drill one final time under time pressure
Finalize your CDE log and confirm recertification documentation is complete and stored
Your checkpoint
Two scored full-length practice sets with a domain-by-domain score comparison showing improvement, plus a finalized CDE log
Milestones
Week 2: You can select the correct incident type and determinant for 24 of 30 practice calls without reference
Week 4: You can explain determinant-based dispatch logic and select the correct EMD protocol card for 13 of 15 symptom presentations
Week 5: You can deliver the complete DD-CPR script from memory in under 90 seconds with no more than two script deviations
Week 6: You can narrate a full cardiac-arrest call step by step from entry to compressions-in-progress, and your CDE log is initialized with categories and evidence fields
Week 8: Both full-length practice sets show improvement over week 1 baseline, no domain scores below your target margin, and your CDE log and recertification documentation are complete