IBFCSM CHEP study materials
IBFCSM CHEP study resources

IBFCSM CHEP key terms

IBFCSM CHEP · Get comfortable with the vocabulary.

Sentinel Event

An unexpected occurrence involving death, serious physical or psychological injury, or the risk of such outcomes. It signals an urgent need for investigation and corrective action rather than routine review.

Related: Root Cause Analysis, Just Culture
Root Cause Analysis (RCA)

A structured, retrospective method for identifying underlying system failures that contributed to an adverse event, producing causal findings and an action plan to prevent recurrence.

Related: Sentinel Event, Failure Mode and Effects Analysis
Failure Mode and Effects Analysis (FMEA)

A prospective team-based technique that maps each step of a process, identifies how it could fail, and scores severity, likelihood, and detectability to prioritize preventive redesign.

Related: Root Cause Analysis, High-Reliability Organization
Just Culture

An accountability framework that distinguishes human error, at-risk behavior, and reckless conduct, responding with support, coaching, or sanction accordingly rather than blaming individuals for system-induced mistakes.

Related: Sentinel Event, Speak-Up Culture
Speak-Up Culture

An environment in which staff at every level feel safe and obligated to voice safety concerns, question orders, or stop a procedure without fear of retaliation or humiliation.

Related: Just Culture, Psychological Safety
Psychological Safety

A shared belief among team members that interpersonal risk-taking is acceptable, so people can admit uncertainty, ask questions, and report errors without embarrassment or punishment.

Related: Speak-Up Culture, Just Culture
High-Reliability Organization (HRO)

An organization that sustains near-error-free performance in hazardous settings through preoccupation with failure, reluctance to simplify, sensitivity to operations, deference to expertise, and resilience.

Related: Failure Mode and Effects Analysis, Safety Culture
Safety Culture

The product of individual and group values, attitudes, competencies, and behaviors that determine an organization's commitment to and proficiency in health and safety management.

Related: Just Culture, High-Reliability Organization
Hand-Off Communication

The transfer of patient information and responsibility between caregivers, ideally using a standardized structure with an opportunity for the receiver to read back and clarify.

Related: Read-Back, TeamSTEPPS
Read-Back

A closed-loop verification in which the receiver repeats a verbal order or critical result back to the sender, who confirms accuracy before the task proceeds.

Related: Hand-Off Communication, TeamSTEPPS
TeamSTEPPS

A team-training framework built on communication, leadership, situation monitoring, and mutual support, with tools such as SBAR, briefs, huddles, and debriefs.

Related: Hand-Off Communication, Read-Back
Universal Protocol

A pre-procedure standard requiring verification of patient, site, and procedure, marking of the site, and a time-out immediately before invasive procedures to prevent wrong-site errors.

Related: Time-Out, Sentinel Event
Time-Out

A brief pause immediately before an invasive procedure during which the whole team verbally confirms patient identity, correct site, procedure, and any special requirements.

Related: Universal Protocol, TeamSTEPPS
Healthcare-Associated Infection (HAI)

An infection acquired by a patient during care in a healthcare setting that was not present or incubating at admission, often linked to devices, procedures, or transmission lapses.

Related: Standard Precautions, Isolation Precautions
Standard Precautions

Baseline infection-control practices applied to all patients regardless of diagnosis, including hand hygiene, gloves, gowns, masks, eye protection, and safe sharps handling.

Related: Healthcare-Associated Infection, Isolation Precautions
Isolation Precautions

Additional transmission-based measures, such as contact, droplet, or airborne precautions, used with standard precautions for patients known or suspected to carry a transmissible pathogen.

Related: Standard Precautions, Personal Protective Equipment
Personal Protective Equipment (PPE)

Barrier garments and devices, such as gloves, gowns, masks, respirators, and eye protection, worn to prevent exposure to infectious agents, chemicals, or physical hazards.

Related: Isolation Precautions, Respirator Fit Testing
Respirator Fit Testing

A validated procedure confirming that a tight-fitting respirator seals against a specific wearer's face, required before use and repeated periodically or after facial changes.

Related: Personal Protective Equipment, Airborne Infection Isolation Room
Airborne Infection Isolation Room (AIIR)

A single-occupancy room with negative pressure relative to surrounding areas, monitored airflow, and high-efficiency filtration or exhaust to contain airborne infectious particles.

Related: Isolation Precautions, Respirator Fit Testing
Sharps Injury Prevention

Engineering and practice controls, such as safety-engineered devices, sharps containers placed at point of use, and no-recapping policies, that reduce needlestick and cut exposures.

Related: Bloodborne Pathogens, Exposure Control Plan
Bloodborne Pathogens

Viruses and other microorganisms transmitted through contact with infected blood or body fluids, notably hepatitis B, hepatitis C, and HIV, requiring exposure control and post-exposure follow-up.

Related: Sharps Injury Prevention, Exposure Control Plan
Exposure Control Plan

A written program describing how an organization identifies at-risk employees, implements precautions, offers vaccination, and manages post-exposure evaluation and recordkeeping.

Related: Bloodborne Pathogens, Sharps Injury Prevention
Emergency Operations Plan (EOP)

The organization-wide document that defines roles, capabilities, and procedures for responding to and recovering from emergencies, coordinated with community and regional plans.

Related: Incident Command System, Hazard Vulnerability Analysis
Hazard Vulnerability Analysis (HVA)

A systematic process for identifying, scoring, and ranking the probability and impact of natural, technological, and human-caused hazards to prioritize emergency preparedness investments.

Related: Emergency Operations Plan, All-Hazards Approach
All-Hazards Approach

A preparedness strategy that builds common capabilities, such as communication, command, and surge, usable across the full spectrum of possible emergencies rather than single scenarios.

Related: Hazard Vulnerability Analysis, Emergency Operations Plan
Incident Command System (ICS)

A standardized, scalable command structure with defined roles, common terminology, and manageable spans of control used to direct response operations across agencies.

Related: Hospital Incident Command System, Unified Command
Hospital Incident Command System (HICS)

An ICS adaptation for healthcare that assigns incident management roles, activates an incident action plan, and integrates the hospital with external response agencies.

Related: Incident Command System, Emergency Operations Plan
Unified Command

An ICS application in which agencies with shared jurisdiction or responsibility jointly set objectives and coordinate action from a single command structure without relinquishing authority.

Related: Incident Command System, Hospital Incident Command System
Surge Capacity

An organization's ability to expand staffed beds, supplies, equipment, and services to manage a sudden increase in patient volume beyond normal operating levels.

Related: Crisis Standards of Care, Emergency Operations Plan
Crisis Standards of Care

Formally adopted, publicly explained guidance for allocating scarce resources during overwhelming disasters when demand exceeds supply, replacing usual standards with transparent triage criteria.

Related: Surge Capacity, Emergency Operations Plan
Emergency Preparedness Exercise

A planned activity, from discussion-based tabletop to operations-based drill or full-scale exercise, that tests plans and capabilities and yields documented improvement actions.

Related: After-Action Report, Emergency Operations Plan
After-Action Report (AAR)

A document summarizing what occurred during an exercise or real incident, analyzing strengths and areas for improvement, and assigning corrective actions with owners and deadlines.

Related: Emergency Preparedness Exercise, Hazard Vulnerability Analysis
Hierarchy of Controls

A ranked framework for reducing risk, from most to least effective: elimination, substitution, engineering controls, administrative controls, and personal protective equipment.

Related: Engineering Controls, Personal Protective Equipment
Engineering Controls

Physical design changes that isolate people from hazards at the source, such as ventilation, guarding, sharps containers, and safety-engineered devices, requiring less worker behavior to succeed.

Related: Hierarchy of Controls, Sharps Injury Prevention
Safety Data Sheet (SDS)

A standardized document listing a hazardous chemical's identity, hazards, safe handling, exposure controls, first-aid measures, and spill response, kept accessible to workers.

Related: Hazard Communication Program, Hierarchy of Controls
Hazard Communication Program

An employer program ensuring workers are informed of chemical hazards through labels, safety data sheets, and training, including the use of standardized pictograms and signal words.

Related: Safety Data Sheet (SDS), Hierarchy of Controls
Medical Device Recall

A manufacturer or regulator action to remove or correct a device that violates regulations or presents a health risk, classified by the severity of the potential harm.

Related: Unique Device Identification, Post-Market Surveillance
Post-Market Surveillance

Ongoing collection and analysis of real-world safety and performance data on a marketed product to detect problems and trigger corrective or regulatory action.

Related: Medical Device Recall, Sentinel Event
Unique Device Identification (UDI)

A standardized code on device labels and packaging that identifies the device and its production lot, supporting traceability, recalls, and adverse event reporting.

Related: Medical Device Recall, Post-Market Surveillance
Alarm Fatigue

Desensitization caused by frequent alarms, most of them non-actionable, that leads staff to delay response, silence alarms, or miss a genuine life-threatening signal.

Related: Sentinel Event, Failure Mode and Effects Analysis