IBPS RRB PO study materials
IBPS RRB PO study resources

IBPS RRB PO case studies

IBPS RRB PO · Put your knowledge to work in context.

The Common Recruitment Process (CRP) for Regional Rural Banks (RRBs), commonly called IBPS RRB PO, is a selection process conducted by the Institute of Banking Personnel Selection (IBPS), an autonomous body created to assist organisations in selecting personnel at various levels. IBPS states that it seeks to provide client organisations with suitable personnel through proven systems and appropriately designed tools to objectively assess abilities and aptitude in tune with job requirements. The IBPS RRB PO case studies are 5 cases and about 3,492 words.

1

Six Desks, Three Fixed Rules

The Bundelkhand Gramin branch must roster six probationary officers - P, Q, R, S, T and U - at six adjacent desks, D1 to D6, numbered left to right, for a single audit day. Three rules are fixed and cannot be relaxed: R sits at D3, the desk that carries the cash-verification terminal; S sits immediately to the right of Q, because the pair share one key-dispensing tray; and T avoids both end desks, since the end desks face the public counter and T is still under observation.

637 words, about 3 min
2

Does the Loan Mela Pay for Itself?

During a kharif loan mela, a regional rural bank branch received 240 applications across two products: Kisan Credit Card (KCC) crop loans and SHG joint-liability loans. One in five applications failed scrutiny and was rejected; the rest were sanctioned.

610 words, about 3 min
3

Closing a Priority Sector Shortfall

A branch of a scheduled commercial bank must close the year with priority sector lending (PSL) at 40% of its adjusted net bank credit (ANBC), which stands at Rs.500 crore on the reporting date. PSL outstanding in its books is Rs.176 crore.

729 words, about 4 min
4

Clearing the Reply to a Double-Debit Complaint

An RRB branch receives a written complaint from Ramesh Yadav, a savings account holder, who withdrew Rs.15,000 from the branch ATM on 3 February. The machine dispensed the cash, but his account shows two debits of Rs.15,000 each.

741 words, about 4 min
5

ग्रामीण शाखा की केवाईसी सूचना

जिले की एक ग्रामीण शाखा में लगभग 62,000 बचत और जन-धन खाते हैं, जिनमें से करीब 9,000 खातों का केवाईसी पुनः-सत्यापन लंबित है। शाखा प्रबंधक ने ग्राहकों को भेजने के लिए यह मसौदा तैयार किया है: "प्रिय ग्राहक, आपको सूचित किया जाता है कि अपना केवाईसी शीघ्र अद्यतन करें अन्यथा आपका खाता बंद कर दिया जाएगा। कागजात न देने पर आपको कोई सूचना नहीं दी जाएगी। कृपया इसकी अनदेखी न करें।" शाखा क्षेत्र में मोबाइल कनेक्टिविटी कमजोर है और लगभग 40 प्रतिशत ग्राहकों ने पंजीकृत मोबाइल नंबर अद्यतन नहीं कराया है। शाखा में दो काउंटर सोमवार से शुक्रवार, सुबह 10 बजे से शाम 4 बजे तक खुलते हैं, और ग्राहक सहायता हेल्पलाइन 1800-XXX उपलब्ध है। क्षेत्रीय कार्यालय के निर्देशानुसार सूचना में तिथि, आवश्यक दस्तावेजों की सूची और संपर्क विवरण अनिवार्य है, तथा खाता बंद करने की धमकी नहीं दी जानी चाहिए। मसौदा जारी करने से पहले उसकी भाषा और माध्यम की समीक्षा आवश्यक है।. इस सूचना के लिए माध्यम-चयन का निर्णय कीजिए: किन ग्राहकों को SMS, किन्हें पंजीकृत पत्र, और किन्हें पंचायत स्तर पर पोस्टर?

775 words, about 4 min