WP-C study materials
WP-C study resources

WP-C cheat sheet

WP-C · Keep the key ideas within reach.

Quick reference

Web Content Development

  • Semantic HTML: use heading levels h1-h6 in strict order for outline structure; a page has one h1 describing the primary content, and skipping levels breaks screen-reader navigation.

  • Content hierarchy rule: primary message above the fold, supporting detail in the next section, and legal/footer boilerplate last; each section must be independently understandable when read out of order.

  • WCAG 2.2 minimum contrast is 4.5:1 for normal text and 3:1 for large text (18pt, or 14pt bold); non-text UI components and graphical objects require 3:1 against adjacent colors.

  • Every image needs an alt attribute: descriptive alt for informative images, alt="" for purely decorative images, and long descriptions via figure/figcaption for charts or infographics.

  • Link text must make sense out of context; "click here" and "read more" fail WCAG 2.4.4 because screen-reader link lists show only the link text.

  • Responsive design: set the viewport meta tag, use relative units (rem, %, vw) for type and layout, and reserve media queries for layout changes rather than font scaling alone.

  • Content inventory fields: URL, title, owner, last-modified date, page views, conversion role, and disposition (keep, update, merge, redirect, retire).

  • Redirect rule: a retired URL with a live equivalent gets a 301 to the closest topical match; a retired URL with no equivalent returns 410 or a 404 with helpful navigation.

  • Metadata: title elements should be unique and roughly 50-60 characters; meta descriptions around 150-160 characters and written as a value proposition, since search engines may rewrite them.

Quick reference

Technical Operations

  • HTTP status classes: 2xx success, 3xx redirection, 4xx client error, 5xx server error; 301 is permanent, 302/307 temporary, 304 not modified, 410 gone.

  • Caching headers: Cache-Control max-age sets freshness lifetime in seconds; s-maxage overrides it for shared caches; stale-while-revalidate permits serving stale content while revalidating in the background.

  • ETag and Last-Modified enable conditional requests; the client sends If-None-Match or If-Modified-Since and a 304 response carries no body, saving bandwidth.

  • HTTPS deployment requires a valid certificate matching the hostname, a redirect from HTTP to HTTPS, and HSTS (Strict-Transport-Security) to prevent protocol downgrade.

  • DNS records: A maps a name to IPv4, AAAA to IPv6, CNAME aliases one name to another, MX routes mail, TXT carries verification and policy data such as SPF and DMARC.

  • Core Web Vitals thresholds: LCP good at 2.5 s or less, INP good at 200 ms or less, CLS good at 0.1 or less, measured at the 75th percentile of page loads.

  • Staging-to-production promotion: back up the database, deploy code, run schema migrations, smoke-test key templates, then verify redirects and analytics before announcing.

  • Log analysis triage: separate 5xx from 4xx, group by URL pattern rather than individual URL, and check whether errors correlate with a deploy timestamp or traffic spike.

  • Backup rule: keep at least one offsite copy, test restores on a schedule, and record recovery time objective and recovery point objective for each system.

Quick reference

Business Management

  • ROI formula: (gain from investment minus cost of investment) divided by cost of investment; express as a percentage and state the time period used.

  • Total cost of ownership includes licensing, hosting, implementation labor, training, maintenance, and migration or exit costs, not just the purchase price.

  • RACI assigns each task exactly one Accountable role; Responsible does the work, Consulted gives input before, Informed is notified after.

  • SMART goals require Specific, Measurable, Achievable, Relevant, and Time-bound criteria; a goal lacking a measurement and a deadline is not actionable.

  • Budget variance = actual minus planned; a positive variance on a cost line is an overrun and should be reported as a percentage of the planned figure.

  • Payback period = initial investment divided by annual net cash inflow; shorter payback means faster recovery but ignores value created after breakeven.

  • Stakeholder map: plot influence against interest; high-influence, high-interest parties need active management, while low-influence, low-interest parties need only monitoring.

  • Scope change control: any new requirement is logged, impact-assessed for cost, time, and risk, approved or rejected by the sponsor, then baselined.

  • KPIs must be paired with a target, a data source, and a review cadence; a metric without an owner and threshold cannot drive a decision.