ICDL Computer & Online Essentials study materials
ICDL Computer & Online Essentials study resources

ICDL Computer & Online Essentials (ICDL) case studies

ICDL Computer & Online Essentials · Put your knowledge to work in context.

Computer & Online Essentials is one of ICDL's Digital Student modules - a certification of the foundational digital skills a learner needs to use a computer safely and effectively in a modern learning environment and, later, in the workplace. ICDL describes the module as covering the main concepts and skills for using computers and devices, file and application management, networks, online information, online communication, and safety. Teaching is organised into four skill areas: Computers and devices (hardware, software, file management, storage, applications), Networks (network concepts and network access), Online Communication (communication tools, sending and receiving email, email tools and settings, organising mail, calendars), and Safety (computers, devices and data; wellbeing and accessibility; environment). The module is aimed at students who are comfortable with everyday technology - social media, video, games - but have not yet learned to use devices and online tools deliberately, to source credible information, and to communicate safely online. The ICDL Computer & Online Essentials case studies are 5 cases and about 3,681 words.

1

The Four-Minute Boot: Targeting a Single Upgrade

Priya runs the front desk of a dental clinic. Her Windows 10 PC is six years old: 4 GB of RAM (two slots, one occupied by a 2 GB stick), a 500 GB mechanical hard disk, and no separate graphics card.

715 words, about 4 min
2

Twelve Megabits in the Back Bedroom

Tom's flat has a 200 Mbit/s fibre connection. The router sits in a hallway cupboard.

752 words, about 4 min
3

Forty-Five Recipients, Ten-Megabyte Limits

Anna coordinates a nine-person project team. She must send a 22 MB PDF progress report to 45 external stakeholders; several of them sit behind corporate mail systems that reject attachments over 10 MB.

685 words, about 3 min
4

Fifteen Minutes After the Link Was Clicked

At 09:10 Ravi, a purchase clerk, opens an email from [email protected]. His real supplier uses northwindsupplies.com, but the display name matches exactly and the layout looks professional.

832 words, about 4 min
5

Budget (Conflicted Copy 2)

Lee's team of five shares one cloud folder called 'Client Work'. It was created from Lee's personal account, which is registered to his old university email address; the university address will stop working when Lee leaves the company in three weeks, and the account will then be closed.

697 words, about 3 min