ICDL Computer & Online Essentials study materials
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ICDL Computer & Online Essentials (ICDL) practice questions

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Question 1Computers and devices

Which part of a computer carries out the instructions contained in a program?

  1. The CPU Correct answer.
  2. The power supply
  3. The RAM
  4. The SSD

Explanation

The central processing unit fetches and executes program instructions and performs the arithmetic and logic operations. The other parts either store data or deliver electricity to the system.

Question 2Computers and devices

Which of these is an input device?

  1. Printer
  2. Monitor
  3. Speaker
  4. Keyboard Correct answer.

Explanation

An input device sends data into the computer; the key presses on a keyboard are converted into signals the computer can process. Monitors, printers and speakers only present results produced by the computer.

Question 3Computers and devices

Which device is used to produce a paper copy of a document?

  1. Printer Correct answer.
  2. Webcam
  3. Microphone
  4. Scanner

Explanation

A printer transfers the document onto paper, producing what is called a hard copy. A scanner, microphone and webcam all capture information from the outside world instead.

Question 4Computers and devices

What happens to the data held in RAM when a computer is switched off?

  1. It is kept until the next restart
  2. It is moved into the CPU cache
  3. It is copied to the hard disk automatically
  4. It is lost Correct answer.

Explanation

RAM is volatile, meaning it needs electrical power to keep its contents, so everything in it disappears at shutdown. Saving work to storage is a separate action performed by the user or by the software.

Question 5Computers and devices

Which of these is an example of an operating system?

  1. Photoshop
  2. Firefox
  3. Excel
  4. Android Correct answer.

Explanation

An operating system manages the hardware and provides services that other programs rely on, and Android is a mobile operating system. Excel, Firefox and Photoshop are application programs that run on top of an operating system.

Question 6Computers and devices

Which unit of storage is larger than a gigabyte?

  1. Terabyte Correct answer.
  2. Kilobyte
  3. Byte
  4. Megabyte

Explanation

Storage units increase in the order byte, kilobyte, megabyte, gigabyte, terabyte, each step being roughly one thousand times larger. A terabyte therefore holds far more data than a gigabyte.

Question 7Computers and devices

Which statement describes an advantage of a solid state drive (SSD) compared with a hard disk drive?

  1. It stores data on spinning platters
  2. It is cheaper per gigabyte
  3. It needs a separate power cable
  4. It has no moving parts Correct answer.

Explanation

An SSD stores data in flash memory chips, so nothing physically moves inside it and it resists shock and vibration better. A hard disk relies on spinning platters and a moving read/write head.

Question 8Computers and devices

What is the main purpose of a USB port on a computer?

  1. To link the computer to a telephone line
  2. To attach peripheral devices Correct answer.
  3. To cool the processor
  4. To supply power to the whole computer

Explanation

USB is a standard connection for peripherals such as mice, keyboards, printers and flash drives, and it can also deliver power to them. Mains power, telephone connections and cooling are handled by entirely different components.

Question 9Computers and devices

Which of these is an example of application software?

  1. The BIOS
  2. Windows 11
  3. A word processor Correct answer.
  4. A printer driver

Explanation

Application software lets the user carry out a task such as writing a document or building a spreadsheet. Windows is an operating system, a driver lets the operating system control a device, and the BIOS is firmware.

Question 10Computers and devices

A smartphone touchscreen is best described as which kind of device?

  1. Only an input device
  2. Both an input and an output device Correct answer.
  3. Only an output device
  4. Neither an input nor an output device

Explanation

The screen displays information, which is output, and it also senses finger touches so the user can give commands, which is input. It therefore performs both roles at once.

Question 11Computers and devices

Which statement best describes cloud storage?

  1. Data is saved on a removable USB flash drive
  2. Data is held in the computer's RAM while it is switched on
  3. Data is kept only on the local hard disk of the computer
  4. Data is stored on servers accessed over the internet Correct answer.

Explanation

Cloud storage keeps files on remote servers run by a provider and reaches them through an internet connection. A local copy exists only if the service also synchronises or downloads the files.

Question 12Computers and devices

What is the main benefit of compressing a file?

  1. It makes the file smaller Correct answer.
  2. It removes viruses from the file
  3. It increases the resolution of images
  4. It makes the file impossible to open without a password

Explanation

Compression reduces the number of bits needed to represent the data, so the file occupies less space and travels faster over a network. It is not a security or antivirus measure.

Question 13Computers and devices

What does firmware such as the BIOS or UEFI do when a computer is switched on?

  1. It stores the user's documents permanently
  2. It provides the windows and icons that the user clicks
  3. It converts printed pages into digital images
  4. It tests hardware and then starts the operating system Correct answer.

Explanation

Firmware is held on a chip on the motherboard and runs first at start-up, performing a power-on self-test and locating the bootable device that holds the operating system. It is not the graphical interface of the operating system and does not hold user files.

Question 14Computers and devices

Which component connects the CPU, memory modules and expansion cards so they can communicate?

  1. The monitor
  2. The motherboard Correct answer.
  3. The hard disk drive
  4. The power supply unit

Explanation

The motherboard is the main circuit board of the computer, and the processor, memory and expansion cards are fitted to it and exchange data through its circuitry. The other items supply power, show output or store files.

Question 15Computers and devices

What does a screen resolution of 1920 × 1080 describe?

  1. The pixels across and down the screen Correct answer.
  2. The refresh rate in hertz
  3. The number of colours the screen can display
  4. The physical width and height of the screen in centimetres

Explanation

Resolution states how many horizontal and vertical picture elements the display can show, so 1920 × 1080 means 1920 pixels across and 1080 down. Physical size, colour depth and refresh rate are separate specifications.

Question 16Computers and devices

Which habit helps a laptop battery last longer on a single charge?

  1. Dimming the screen when possible Correct answer.
  2. Keeping the screen at full brightness
  3. Storing the laptop in direct sunlight
  4. Leaving it in a hot car overnight

Explanation

The backlight and heat both drain a battery quickly, so lowering brightness and keeping the machine cool extends run time. Closing unused programs also reduces the load on the processor.

Question 17Computers and devices

Which type of printer is most suitable for printing multi-part forms in a single pass?

  1. Dot matrix printer Correct answer.
  2. Laser printer
  3. Thermal printer
  4. Inkjet printer

Explanation

A dot matrix printer strikes an inked ribbon against the paper, and this impact transfers print through to carbon-backed sheets underneath. Inkjet, laser and thermal printers do not use impact and so cannot produce carbon copies.

Question 18Computers and devices

For which task is a dedicated graphics processing unit (GPU) most important?

  1. Sending an email
  2. Typing a text document
  3. Editing high-definition video Correct answer.
  4. Copying a file to a USB drive

Explanation

Video editing involves huge numbers of similar calculations on image frames, which a GPU performs in parallel far faster than a general-purpose CPU. The other tasks place almost no demand on the graphics processor.

Question 19Computers and devices

What is the most appropriate way to dispose of an old computer that is no longer wanted?

  1. Take it to a certified e-waste recycling centre Correct answer.
  2. Leave it unused in a cupboard indefinitely
  3. Burn it in an incinerator in the garden
  4. Put it in the household rubbish bin

Explanation

Old computers contain metals, plastics and hazardous substances that must be recovered or treated safely, which is exactly what certified recyclers do. Binning or burning them pollutes the environment, and storing them does not deal with the problem.

Question 20Computers and devices

Which working position is recommended for someone using a computer for long periods?

  1. Standing with the legs crossed at the ankles
  2. Slouched with the screen above eye level
  3. Feet flat on the floor with the screen near eye level Correct answer.
  4. Leaning forward with the wrists bent upwards

Explanation

Good ergonomic posture keeps the back supported, the feet flat and the top of the screen close to eye level, which reduces strain on the neck, shoulders and wrists. The other positions increase muscular and joint stress over time.

Question 21Computers and devices

What is an HDMI port mainly used for?

  1. Connecting to a wired network
  2. Charging a mobile phone
  3. Connecting a printer
  4. Sending video and audio to a display Correct answer.

Explanation

HDMI carries digital video and sound together over a single cable, typically from a computer to a monitor, projector or television. Network, charging and printer connections use other types of port.

Question 22Computers and devices

What is the main purpose of RAM in a computer?

  1. It permanently stores the operating system
  2. It temporarily holds programs and data in use Correct answer.
  3. It links the computer to the internet
  4. It processes graphics for games

Explanation

RAM gives the processor fast, temporary workspace for the programs and documents that are currently open. Its contents are cleared when the machine is switched off, so it is not a permanent store.

Question 23Computers and devices

Which device is used to convert a printed photograph into a digital file?

  1. Plotter
  2. Scanner Correct answer.
  3. Speaker
  4. Projector

Explanation

A scanner shines light onto the page and records the reflected pattern as digital image data that can be stored on the computer. Plotters, speakers and projectors produce output rather than capture it.

Question 24Computers and devices

Which statement about read-only memory (ROM) is correct?

  1. It can be freely rewritten by the user at any time
  2. It loses its contents when the power is switched off
  3. It stores start-up instructions such as firmware Correct answer.
  4. It is used as the main working memory of the computer

Explanation

ROM is non-volatile: it keeps its contents without power and is written at manufacture or with special tools, and it commonly holds start-up instructions such as firmware. It is RAM, not ROM, that provides the volatile working memory used by running programs.

Question 25Computers and devices

A computer becomes very slow whenever many programs are open at the same time. Which explanation is most likely?

  1. The printer has run out of paper
  2. The RAM is full, so data is being swapped to the disk Correct answer.
  3. The keyboard layout has been changed
  4. The screen resolution has been set too high

Explanation

When RAM is exhausted, the operating system moves data to much slower disk storage, and this constant swapping makes the machine feel sluggish. Adding more memory or closing programs relieves the problem.

Question 26Computers and devices

Which of these is an output device?

  1. A monitor Correct answer.
  2. A keyboard
  3. A scanner
  4. A mouse

Explanation

An output device presents processed data from the computer to the user, and a monitor does this by displaying images and text on a screen. Input devices such as a mouse, a scanner and a keyboard send data into the computer instead.

Question 27Computers and devices

How many bits make up one byte?

  1. 16
  2. 4
  3. 8 Correct answer.
  4. 32

Explanation

A byte is defined as a group of eight binary digits, so one byte equals eight bits. Storage capacities are normally quoted in bytes and their multiples, such as kilobytes and megabytes.

Question 28Computers and devices

Which component carries out the instructions of a running program?

  1. The monitor
  2. The processor Correct answer.
  3. The hard disk
  4. The power supply

Explanation

The processor, or CPU, fetches instructions from memory, decodes them and executes them. Other components either store data, supply electricity or present results to the user.

Question 29Computers and devices

Which type of software manages the hardware and provides a platform on which applications run?

  1. An operating system Correct answer.
  2. A word processor
  3. A spreadsheet program
  4. A web browser

Explanation

An operating system controls hardware resources, manages files and memory, and provides services that applications rely on. Browsers, spreadsheets and word processors are applications that run on top of it.

Question 30Computers and devices

Which of these is a pointing device?

  1. A printer
  2. A speaker
  3. A monitor
  4. A mouse Correct answer.

Explanation

A pointing device lets the user move a pointer on screen and select items, and a mouse does this by detecting movement across a surface. Monitors, printers and speakers deliver output rather than accept pointing input.

Question 31Computers and devices

Which storage device uses flash memory and plugs directly into a USB port?

  1. A hard disk drive
  2. A magnetic tape
  3. A USB flash drive Correct answer.
  4. An optical disc

Explanation

A USB flash drive contains flash memory chips and has a built-in connector that fits a USB port, so it needs no separate reader. It is small, portable and has no moving parts.

Question 32Computers and devices

Which term describes an external device, such as a printer, that is connected to a computer?

  1. Application
  2. Firmware
  3. Operating system
  4. Peripheral Correct answer.

Explanation

A peripheral is any device attached to and controlled by a computer to add functionality, such as a printer, scanner or webcam. The other terms refer to software or to instructions built into hardware.

Question 33Computers and devices

Which of these is a mobile operating system?

  1. Linux Mint
  2. macOS
  3. Windows Server
  4. Android Correct answer.

Explanation

Android is designed for smartphones and tablets, with touch input and app stores as central features. The other systems listed are built for desktop, laptop or server computers.

Question 34Computers and devices

Which type of memory is normally the fastest to access?

  1. RAM
  2. CPU cache Correct answer.
  3. Optical disc
  4. Hard disk

Explanation

Cache memory sits on or very close to the processor and holds frequently used data, making it faster than main memory. Storage media such as hard disks and optical discs are much slower than either.

Question 35Computers and devices

What is the main function of the touchpad on a laptop?

  1. To move the pointer Correct answer.
  2. To cool the processor
  3. To store files
  4. To display images

Explanation

A touchpad senses finger movement and translates it into pointer movement on screen, and taps or clicks act as button presses. It replaces an external mouse when one is not available.

Question 36Computers and devices

Which storage device records data on rotating magnetic platters?

  1. A memory card
  2. A USB flash drive
  3. A hard disk drive Correct answer.
  4. A solid state drive

Explanation

A hard disk drive spins rigid platters coated with magnetic material and uses read/write heads to store and retrieve data. The other devices listed store data in flash memory chips and have no moving parts.

Question 37Computers and devices

Which optical disc type has the largest storage capacity?

  1. DVD
  2. CD
  3. Floppy disk
  4. Blu-ray Correct answer.

Explanation

Blu-ray uses a blue laser with a shorter wavelength, which allows data to be packed more densely, so a single-layer disc holds about 25 GB. DVDs hold about 4.7 GB and CDs about 700 MB.

Question 38Computers and devices

What does the dpi figure quoted for a printer describe?

  1. Frames per second
  2. Bits per second
  3. Pages per minute
  4. Dots per inch Correct answer.

Explanation

Dpi stands for dots per inch and measures how many ink or toner dots the printer can place in one inch, which affects the sharpness of the printed image. Pages per minute measures speed instead.

Question 39Computers and devices

Which type of printer uses toner powder to form the printed page?

  1. A laser printer Correct answer.
  2. A dot matrix printer
  3. An inkjet printer
  4. A thermal printer

Explanation

A laser printer uses a laser to draw the page image on a drum, which attracts charged toner powder that is then fused onto the paper with heat. Inkjet printers spray liquid ink instead.

Question 40Computers and devices

Which wireless technology is commonly used to connect a mouse to a laptop over short distances?

  1. Ethernet
  2. Bluetooth Correct answer.
  3. USB
  4. HDMI

Explanation

Bluetooth is a short-range radio technology designed for linking peripherals such as mice, keyboards and headsets to a computer. Ethernet and HDMI are wired connections, and USB is a cable standard.

Question 41Computers and devices

What is the main purpose of an uninterruptible power supply (UPS)?

  1. To cool the computer case
  2. To speed up the processor
  3. To provide backup power Correct answer.
  4. To increase storage capacity

Explanation

A UPS contains a battery that keeps a computer running for a short time when mains power fails, allowing work to be saved and the system to shut down safely. It also helps smooth out power surges and dips.

Question 42Computers and devices

Which set of functions is typical of a multifunction printer?

  1. Scan, edit and print
  2. Print, scan and copy Correct answer.
  3. Print, browse and email
  4. Copy, store and cool

Explanation

A multifunction printer combines several document devices in one unit, most commonly printing, scanning and photocopying, and often faxing. Browsing, editing and cooling are not printer functions.

Question 43Computers and devices

Approximately how many megabytes are in one gigabyte?

  1. 10
  2. 1000 Correct answer.
  3. 100
  4. 10000

Explanation

Each step up the storage scale is about one thousand times larger, so one gigabyte is roughly one thousand megabytes. This relationship applies to kilobytes, megabytes, gigabytes and terabytes.

Question 44Computers and devices

Which power setting helps a computer save energy while it is not being used?

  1. High performance mode
  2. Disk defragmentation
  3. Sleep mode Correct answer.
  4. Screen saver

Explanation

Sleep mode powers down the display and most components while keeping the current session in memory, so the computer uses much less electricity until it is woken. High performance mode does the opposite by keeping components running at full power.

Question 45Computers and devices

What does it mean when a device is described as plug and play?

  1. It must be switched off before use
  2. It only works with a single operating system
  3. It is set up automatically when connected Correct answer.
  4. It needs a driver disc at every startup

Explanation

With plug and play, the operating system detects a newly connected device and loads a suitable driver without manual configuration. This allows peripherals such as mice and USB drives to work as soon as they are attached.

Question 46Computers and devices

What does a processor clock speed of 3 GHz indicate?

  1. Three gigabytes of memory
  2. Three thousand instructions per file
  3. Three million bytes per second
  4. Three billion cycles per second Correct answer.

Explanation

The clock speed states how many cycles the processor performs each second, and one gigahertz equals one billion cycles per second. It is only one indicator of performance, because the work done per cycle also matters.

Question 47Computers and devices

Why can a 64-bit operating system use more RAM than a 32-bit one?

  1. It can address far more memory locations Correct answer.
  2. It uses the hard disk instead of RAM
  3. It automatically compresses the contents of memory
  4. It stores files in a smaller format

Explanation

A 64-bit system works with larger memory addresses, so it can refer to a far greater number of memory locations than a 32-bit system, which is limited to about 4 GB. File compression and use of disk space are separate features and do not raise that limit.

Question 48Computers and devices

A printer driver is best classified as which type of software?

  1. A web application
  2. System software Correct answer.
  3. Application software
  4. Firmware

Explanation

A driver is system software because it lets the operating system communicate with a specific piece of hardware. Application software performs tasks for the user, while firmware is built into the device itself.

Question 49Computers and devices

What is virtual memory?

  1. Memory that cannot be changed
  2. Storage space used as an extension of RAM Correct answer.
  3. Memory built into the processor
  4. A remote storage service provided over the internet

Explanation

When RAM is full, the operating system can move less active data to a reserved area of storage called virtual memory, freeing RAM for current work. Accessing that area is slower, so heavy use of virtual memory reduces performance.

Question 50Computers and devices

What is the main advantage of a multi-core processor?

  1. It removes the need for RAM
  2. It increases the screen resolution
  3. It runs several tasks at once Correct answer.
  4. It permanently stores all user files

Explanation

Each core can work on instructions independently, so a multi-core processor can handle several tasks or threads in parallel and stays responsive under heavy workloads. It still needs memory and storage, and it does not change display output.