ICS ECDPO case studies
ICS ECDPO · Put your knowledge to work in context.
The ICS ECDPO credential is aimed at professionals who build, run, or audit data protection programmes - privacy officers, compliance managers, DPO-track practitioners, and consultants who need to show working competence rather than just awareness. It is a practitioner-level certification: the exam tests judgement across the full lifecycle of personal data, from the legal basis you rely on through to how you handle a breach at 2 a.m. The ICS ECDPO case studies are 5 cases and about 2,475 words.
1The Retention Cliff in a Subscription Migration
A UK-based streaming education platform is migrating 240,000 learner accounts from a legacy CRM to a new system. The legacy CRM contains 6 years of activity logs, payment histories, and support tickets.
525 words, about 3 min2Consent Withdrawal in a Freemium App
A mobile fitness app has 1.2 million users. On signup, users see a single checkbox: 'I agree to the Terms, Privacy Policy, and to receive personalised offers from partners.' The checkbox is pre-ticked for users who sign up via a partner referral link.
501 words, about 3 min3The Erasure Request Versus Regulatory Retention
A UK mortgage broker receives an erasure request from a former customer whose mortgage application was declined 18 months ago. The customer cites 'the right to be forgotten' and wants all data deleted, including application records, call recordings, and credit checks.
505 words, about 3 min4DPIA for an AI Screening Tool with a Tight Deadline
A recruitment firm plans to deploy an AI CV-screening tool that ranks candidates and auto-rejects the bottom 40%. It will process 50,000 applications a year, including special category data inferred from CVs (e.g., health mentions, ethnicity inferred from names or photos).
464 words, about 2 min5Breach Notification Clock Across a Franchise Network
A UK fitness franchise has 60 independently owned gyms using a shared member management platform hosted by a central franchisor. A misconfigured cloud storage bucket exposed 180,000 member records, including names, addresses, and 4,000 records containing health screening questionnaires.
480 words, about 2 min