IFPO CPO flashcards
IFPO CPO · Build recall with a focused review session.
32 cards. Read the term and the definition here. The deck at the top of this page is optional.
- Andragogy
- The adult-learning approach that treats learners as self-directed and problem-centered, favoring application and experience over passive lecture.
- Performance objective
- A training goal stated with an observable action, a condition, and a measurable standard so competence can be verified rather than assumed.
- Four-step instruction
- Explain, demonstrate, have the learner perform under observation, then correct and re-demonstrate until the standard is achieved.
- Lesson plan
- A written document listing objectives, prerequisites, time, content outline, methods, media, evaluation, and references for a training session.
- Kirkpatrick levels
- Four evaluation levels: reaction, learning, behavior, and results, used to judge whether training changed on-the-job performance.
- Negligent training
- A liability claim alleging the employer failed to train or document competence, causing harm that proper instruction would have prevented.
- Mentoring
- A long-term developmental relationship focused on career growth and judgment, distinct from short-term task instruction and qualification.
- Skill decay
- The loss of proficiency over time when a skill is not practiced, fastest for high-risk, low-frequency tasks needing short requalification cycles.
- Effective feedback
- Corrective feedback that is specific, immediate, and focused on observable behavior rather than on the learner's character or personality.
- Training record
- Documentation of date, content, instructor, and demonstrated competence; undocumented training is generally treated as not delivered.
- Risk formula
- Risk equals threat times vulnerability times consequence; reducing any single factor lowers the overall risk exposure.
- Defense in depth
- Layered protection across perimeter, building envelope, interior, and asset level, each layer assuming the prior one has failed.
- Deterrence
- A control's effect of discouraging an attempt before it occurs, distinct from detection, which identifies an attempt already underway.
- CCTV retention
- The period video is kept, set by legal, investigative, and insurance requirements, with recorders time-synchronized for evidentiary value.
- Least privilege
- Granting each person only the access needed for the current role, revoked promptly on separation or role change.
- CIA triad
- Confidentiality, integrity, and availability: the three criteria used to classify and protect information assets.
- Chain of custody
- A documented, unbroken record of who handled evidence, when, and where, required for the evidence to be admissible.
- Relief factor
- A multiplier, typically 1.15 to 1.25, applied to post hours to cover leave, training, and absence when computing staffing.
- Life-safety priority
- The ordering of fire and emergency response: protect people first, then stabilize the incident, then conserve property.
- Asset classification
- Grouping assets such as people, property, information, and reputation by value and sensitivity to set proportionate protection.
- Access control
- The process of granting, monitoring, and revoking entry rights so only authorized persons reach protected areas.
- Span of control
- The number of direct reports a supervisor can effectively manage, roughly six to ten for routine posts and fewer for complex work.
- Progressive discipline
- A documented sequence of counseling, written warning, suspension, and termination applied consistently to comparable conduct.
- SMART standard
- A performance standard that is specific, measurable, attainable, relevant, and time-bound, making it enforceable and defensible.
- Post orders
- Site-specific written instructions that govern duties at a particular post and take precedence for that assignment.
- General orders
- Organization-wide directives that apply to all security personnel regardless of the specific post or site.
- Security KPI
- A measured indicator such as incidents per thousand hours, response time, or coverage rate used to judge program performance.
- Cost per post-hour
- Total security labor cost divided by staffed hours, a metric used to compare staffing models and justify budget requests.
- Change management
- A structured process of risk assessment, communication, training, and a defined effective date applied to program changes.
- Supervisory liability
- Legal exposure from failing to document, to train, or to correct a known hazard under one's authority.
- Succession planning
- Cross-training and documenting competencies so key roles have qualified backups and single points of failure are reduced.
- Incident command
- A structured response in which one person establishes command, secures the scene, preserves evidence, and documents actions.