Communication Clinician study materials
Communication Clinician study resources

Communication Clinician case studies

Communication Clinician · Put your knowledge to work in context.

The Communication Clinician credential is designed for healthcare professionals whose effectiveness depends on how well they talk with patients, families, and colleagues: physicians, nurses, advanced practice providers, allied health clinicians, and educators who teach clinical communication. It certifies applied skill in the communication tasks that shape outcomes - building a therapeutic relationship, gathering a history efficiently, explaining diagnoses and treatment options, supporting shared decision-making, delivering serious news, working across professional boundaries, and navigating cultural, literacy, and language differences. The Communication Clinician case studies are 5 cases and about 5,271 words.

1

The Family Who Wants the Diagnosis Withheld

Okafor is 64 and was diagnosed six days ago with pancreatic adenocarcinoma. The CT report, which he has not seen, describes a 4 cm mass in the head of the pancreas with multiple bilobar liver metastases.

1,077 words, about 5 min
2

Palpitations, a Printout and a Mother Who Answers First

Reyes is 29 and works as a hospital laboratory technician. She has had three weeks of episodic palpitations lasting 10 to 20 minutes, four or five times a week, sometimes waking her at night, with chest tightness and breathlessness that also occurs at rest.

1,035 words, about 5 min
3

Recording in the Corridor After a Ninety-Minute Analgesia Delay

Your emergency department is at 140% capacity with twelve admitted patients boarding in the corridor. At 22:55 the daughter of Mr.

1,039 words, about 5 min
4

Anticoagulation, a Seventeen-Year-Old Interpreter and a Twelve-Minute Wait

Chen is 68, speaks Mandarin, and has been in the country for two years. She attends the anticoagulation clinic with her 17-year-old son, Wei, who is applying to university and interprets for her at every visit.

1,068 words, about 5 min
5

A Signature Taken After the Pre-Med

Haddad is 52 and was admitted at 02:00 with acute cholecystitis. At 06:40, during the ward round, a surgical resident obtained his signature on a consent form for laparoscopic cholecystectomy; the note reads 'risks, benefits and alternatives explained; consent obtained; questions answered'.

1,052 words, about 5 min